Customer experience manager Work, Jobs in Royal Tunbridge Wells, Ken (with Salaries)

Product Manager - Gifting
Master of Malt —Tonbridge
- £37,000 - £40,000 a year
- Full-time
- Continuous improvement
- Product management
- Employee discount
Quick apply
Sales Advisor
The White Company —Royal Tunbridge Wells
- Customer service
- Employee discount
Dental Practice Manager
Banning Dental Group —Tonbridge
- £45,000 - £60,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Flexible schedule
Quick apply
3d
Home Claims Handler
Trinity Claims —Tonbridge
- £29,000 - £31,000 a year
- Remote
- Analysis skills
- Free parking
- Annual leave
Quick apply
Brand Manager
Master of Malt —Tonbridge
- Full-time
- Google Suite
- Analysis skills
- Presentation skills
- Employee discount
Quick apply
Customer Experience Manager - 9 month FTC
AXA UK —Royal Tunbridge Wells
- Up to £52,000 a year
- Full-time
- Organisational skills
- Annual leave
10d
Events Assistant
Logistics UK —Royal Tunbridge Wells
- £25,000 a year
- Full-time
- Hybrid work
- Travel
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Content and Brand Manager
Wood and Stone Floors —Royal Tunbridge Wells
- £30,000 - £40,000 a year
- Full-time
- Social media management
- In-person
Quick apply
Customer Experience Manager - 9 month FTC
AXA —Royal Tunbridge Wells
- Up to £52,000 a year
- Full-time
- Organisational skills
9d
Inside Sales Manager
Social-ability Ltd —Tonbridge
- Up to £45,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- In-person
- Free parking
- Work from home
Quick apply
10d
Service Delivery Manager
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Sales
- Annual leave
Quick apply
Senior Community Manager
Projects —Royal Tunbridge Wells
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Free parking
- Profit sharing
Quick apply
Supervisor
Crew Clothing Tunbridge Wells —Royal Tunbridge Wells
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Shift Manager - Customer Experience
DPD Group UK —Crawley
- £40,000 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
- Free parking
Quick apply
2d
Receptionist
Dandara —Royal Tunbridge Wells
- Customer service
- Microsoft Office
- Front desk
- Employee assistance programme
Procurement Co-ordinator
Westmount Packaging Ltd —Tonbridge
- £32,000 - £34,000 a year
- Full-time
- ERP systems
- Continuous improvement
- IT
- Free parking
Quick apply
8d
Sales Manager
Wren —Royal Tunbridge Wells
- £28,000 - £40,000 a year
- Weekend availability
- Customer service
- Travel
- Training & development
- Annual leave
- Employee discount
Quick apply
1d
Customer and Trading Manager - Nightshift
Sainsbury's —Royal Tunbridge Wells
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Contact Centre Advisor
Procter & Gamble —Royal Tunbridge Wells
- Full-time
- CRM software
- Customer service
- IT
Customer Relationship Manager
Barchester Healthcare —Copthorne
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply

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customer experience manager jobs near royal tunbridge wells, ken

Product Manager - Gifting

Master of Malt -
Tonbridge

Quick apply

Job details

Full-time
£37,000 - £40,000 a year

Benefits

Employee discount

Qualifications

Cost management
Pricing
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Product development
Continuous improvement
Partnership building
Product management
Packaging
Project leadership
Project management experience

Full job description

Tonbridge, Kent (Hybrid) - 2-3 days a week: Tuesdays and Thursdays Mandatory.
Salary: £37,000-40,000 per annum
Full-time, Permanent

Create products customers love.

At Atom, we're passionate about creating exceptional products and experiences that delight our customers. We're looking for a commercially minded and highly organised Product Manager – Gifting to take ownership of our growing gifting portfolio and play a key role in bringing innovative gifting concepts to life.

This is an exciting opportunity to join our Product team and manage a diverse portfolio that includes gift sets, bottled products, branded collaborations and bespoke customer projects. You'll work across the entire product lifecycle—from initial concept through to launch—partnering with suppliers and internal teams to deliver commercially successful products that stand out in the market.

What you'll be doing

As Product Manager – Gifting, you'll be responsible for:

Owning the gifting portfolio

Managing Atom-owned gifting ranges, branded partnerships and bespoke customer gifting projects.
Developing and maintaining the gifting roadmap, balancing commercial priorities, customer demand and seasonal deadlines.
Monitoring portfolio performance and identifying opportunities for growth, innovation and improvement.

Bringing products to market

Leading multiple gifting projects simultaneously from concept through to launch.
Managing project timelines, critical paths, budgets and launch schedules.
Coordinating product samples, artwork approvals, packaging development and production readiness.
Ensuring launches are delivered on time, within budget and to the highest quality standards.

Driving commercial success

Building accurate product costings and Bills of Materials (BOMs).
Working with suppliers to secure competitive pricing and identify cost-saving opportunities.
Supporting pricing decisions through a strong understanding of costs, margins and commercial objectives.
Continuously identifying opportunities to improve profitability and product performance.

Building supplier partnerships

Developing and maintaining strong supplier relationships.
Managing quotations, sampling, quality assurance and production activities.
Monitoring supplier performance and driving continuous improvement in quality, service and value.

Collaborating across the business

Acting as the central point of contact for gifting projects.
Working closely with Buying, Brand, Design, Compliance, Operations, Demand Planning and Customer Service teams to ensure successful product launches.
Keeping stakeholders informed and aligned throughout the development process.

What we're looking for

We're looking for someone who combines strong commercial awareness with excellent project management skills and a passion for creating great products.

You'll ideally have:

Experience in Product Management, Product Development or Project Management within retail, FMCG or consumer products.
Experience developing physical products, packaging and gifting solutions.
Strong commercial acumen with experience building product costings and managing margins.
Excellent supplier and stakeholder management skills.
The ability to manage multiple projects and competing priorities simultaneously.
Strong planning, organisation and attention to detail.
A proactive, solutions-focused approach with a passion for continuous improvement.
A genuine enthusiasm for creating innovative products and exceptional customer experiences.

Why join Atom?

This role offers the opportunity to make a real impact within a growing product function. You'll work with leading suppliers, recognised brands and talented colleagues across the business to create innovative gifting products that drive growth and delight customers.

If you're looking for a role where you can combine creativity, commercial thinking and project leadership, we'd love to hear from you.

Apply today and help shape the future of gifting at Atom.

Benefits

At Atom, we back curious, ambitious people who want to win. You’ll have real autonomy to run your area, challenge ideas and make decisions that directly impact the growth of a fast-scaling brand.

We move quickly, care deeply about results, and give high performers the trust and ownership to deliver. You’ll be accountable for outcomes, not activity.

There’s no politics or red tape here. Just smart people, high standards and the expectation that you show up, think commercially and get things done.

Alongside core benefits, you’ll get a generous staff discount on over 15,000 brand SKU's.

Quick apply

Refine Your Search

customer experience manager jobs in royal tunbridge wells, ken

Product Manager - Gifting

Sales Advisor

Dental Practice Manager

Home Claims Handler

Brand Manager

Customer Experience Manager - 9 month FTC

Events Assistant

Content and Brand Manager

Customer Experience Manager - 9 month FTC

Inside Sales Manager

Service Delivery Manager

Senior Community Manager

Supervisor

Shift Manager - Customer Experience

Receptionist

Procurement Co-ordinator

Sales Manager

Customer and Trading Manager - Nightshift

Contact Centre Advisor

Customer Relationship Manager

I want to receive the latest job alerts for customer experience manager in royal tunbridge wells, ken

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