Service manager Work, Jobs in Roydon, Ess (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Assistant Service Manager
Vertu Motors —Harlow
- £50,000 a year
- Full-time
- Leadership
- Communication skills
- Employee discount
Quick apply
Client Services Manager
Crisp Accountancy —Hatfield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- English
- Annual leave
- Flexitime
Quick apply
7d
Area Manager
Calm Futures —Hoddesdon
- £40,000 - £55,000 a year
- Full-time
- Management
- Mentoring
- In-person
- Free parking
Quick apply
14d
Stock Manager
GXO Logistics —Roydon
- Up to £55,000 a year
- Full-time
- Microsoft Office
- Annual leave
- Employee discount
4d
Service Delivery Manager
Serco Group —Hitchin
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Retail Department Manager
Blue Diamond Garden Centres —Harlow
- Weekend availability
- Management
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
Order Operations Manager
Princeps Electronics Limited —Harlow
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
6d
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
8d
Customer Service Manager
World Duty Free Group —Stansted
- Weekend availability
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Operations Support Manager
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
6d
General Manager
Lane7 - London Victoria —London
- Up to £70,000 a year
- Full-time
- Hospitality
- Management
- Referral programme
Quick apply
14d
Service Delivery Manager (UK)
Ness Digital Engineering —London
- Full-time
11d
Parking Services Manager
East Herts Council —Hertford
- £50,011 - £54,189 a year
- Free parking
- Annual leave
Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
5d
Regional Service Centre Manager
Dennis Eagle —Braintree
- Up to £64,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Project Manager
Bond Project Services —Hatfield
- £45,000 - £65,000 a year
- Full-time
Service Manager
Cafcass —London
- £62,892 - £64,979 a year
- Full-time
- Remote
- Supervising experience
Quick apply
8d
Front Office Manager
Valor Hospitality —Hemel Hempstead
- £38,000 a month
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
7d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring

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Customer Success Manager

SwiftXccess
London

Apply Now

Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

service manager jobs in roydon, ess

Customer Success Manager

Assistant Service Manager

Client Services Manager

Area Manager

Stock Manager

Service Delivery Manager

Retail Department Manager

Order Operations Manager

Office Manager / Facilities Manager

Customer Service Manager

Operations Support Manager

General Manager

Service Delivery Manager (UK)

Parking Services Manager

Operations Manager

Regional Service Centre Manager

Project Manager

Service Manager

Front Office Manager

Client Engagement Manager

I want to receive the latest job alerts for service manager in roydon, ess

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