Head of data Work, Jobs in Royston, Hrt (with Salaries)

CRM Executive
Hotel Chocolat —Royston
- £35,000 a year
- Hybrid work
- Hotel
- Communication skills
- Employee discount
13d
Customer Experience Advisor
Hotel Chocolat —Royston
- £27,153 a year
- Weekend availability
- CRM software
- Hotel
- Communication skills
- Employee discount
13d
Project Administrator, Public Sector
PA Consulting —Melbourn
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Annual leave
Quick apply
5d
ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Quality control
- Annual leave
HR Advisor - Part Time
Marshall Land Systems Ltd —Cambridge
- £40,000 - £45,000 a year
- Part-time
- Microsoft Office
- Continuous improvement
- Travel
13d
Head of Operations - Non Food
Medirest —Cambridge
- From £65,000 a year
- Full-time
- Budgeting
- Leadership
Project Support Administrator
Power Distribution Support Ltd —Willingham
- From £2,600 a month
- Overtime
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply
Head of IT - Demand, Governance & Intake
Kier Group —Cambridge
- Full-time
- Hybrid work
7d
HR Coordinator
JBS Executive Education Ltd —Cambridge
- £33,000 - £39,000 a year
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Human resources
- Annual leave
- Flexible schedule
6d
Finance & HR Officer
Living Sport —Saint Ives
- £30,000 - £32,000 a year
- Hybrid work
- English
- Maths
- QuickBooks
- Work from home
Quick apply
4d
Admissions Manager
St Elizabeth's Centre —Much Hadham
- Up to £32,793 a year
- Full-time
- CRM software
- Project management
- Organisational skills
- Free parking
- Annual leave
Quick apply
Digital Content Manager - 12 Month FTC
Wood Green The Animals Charity —Godmanchester
- £36,665 - £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Annual leave
- Employee discount
12d
Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- Team management
- Communication skills
Microsoft Dynamics 365 Consultant / Developer
Softwerx —Cambridge
- £65,000 - £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Organisational skills
- Employee discount
- Gym membership
HR Manager
Copart —Bedford
- Remote
- Presentation skills
- Continuous improvement
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
14d
Marketing Manager
Huws Gray Group —Pampisford
- Microsoft Powerpoint
- Microsoft Word
- Management
- Annual leave
- Employee discount
Brand Manager
Cereal Partners Worldwide —Welwyn Garden City
- Up to £49,000 a year
- Full-time
- Communication skills
12d
Marketing Manager (Better Futures)
University of Cambridge —Cambridge
- £35,608 - £46,049 a year
- Part-time
- Leadership
- Analytics
- Annual leave
- Employee discount
12d
Business Administration Officer
Luton Town Football Club —Luton
- Part-time
- Salesforce
- Writing skills
- Microsoft Office
Group Reporting Manager
Abcam —Cambridge
- Full-time
- Continuous improvement
- In-person
- Annual leave

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head of data jobs near royston, hrt

CRM Executive

Hotel Chocolat -
Royston

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Job details

£35,000 a year
13 days ago

Benefits

Employee discount

Qualifications

Email marketing
Marketing campaign planning
Stakeholder collaboration
Stakeholder liaison
Performance reporting in digital marketing
Internal department liaison
Customer relationship management
Relationship management
Multi-channel digital marketing campaigns
Communication skills

Full job description

Job Introduction

As part of our mission to make people happy through chocolate, we’re looking for a Marketing Executive – CRM to join our CRM team.

As the CRM Executive, you’ll be responsible for planning and delivering targeted multichannel strategies and campaigns that drive value from our database of over 3 million customers. You’ll work closely with our platform provider, Ometria, to ensure campaigns are creative, data-driven, and executed efficiently across all channels. Your efforts will help build lasting and profitable customer relationships through personalised and engaging CRM communications.

As well as a competitive salary and company benefits, you’ll receive 50% discount on all products, and a delicious 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

Here at Hotel Chocolat, we've adopted a hybrid working pattern where appropriate. For this role, it means working 2-3 days onsite with the remaining days spent working remotely, from home or wherever you like! The on-site location for this role is our Head Office ‘Mint House’ in Royston, Hertfordshire, our home since 1994; just off the A505, ten minutes’ walk from Royston Train station and commutable from London Kings Cross.

What You’ll Be Doing….

Develop CRM communication strategies across direct to consumer channels including email, SMS, App Push and Direct Mail to drive incremental behaviour among specific customer segments.
Manage the end-to-end development of CRM campaigns, including calendar management, creative briefs, data insights, audience selections, and channel execution with Ometria.
Be an Ometria super user, leveraging its full potential to optimise omnichannel communications.
Produce campaign reports to analyse performance, uncover insights, and recommend improvements.
Collaborate with Campaign, Product, Insights, and other internal teams to align CRM activity with wider business goals.
Implement a test-and-learn approach to continually refine and optimise campaigns.
Collaborate with the Loyalty team to deliver a positive experience to our VIP.ME members and grow customer retention, frequency and lifetime value.

Who You Are…

You have 2+ years of CRM experience in an ecommerce or retail environment.
Experience working with Ometria or similar customer marketing platforms (CMPs).
Strong understanding of CRM KPIs and experience delivering CRM strategies.
You’re a strong communicator and can build effective relationships across different teams.
You’re enthusiastic, self-motivated, and adaptable to a fast-paced business environment.

Who We Are…

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol, and our pioneering drinking chocolate system, the Velvetiser™.

A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.

Now, we’re market leaders in the industry. What began as an online-only business grew to 165 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers, and suppliers all benefit from the success we make together.

To learn more about us and read about our People Pledge – our commitment to equality, diversity, and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html

Apply Now

Refine Your Search

head of data jobs in royston, hrt

CRM Executive

Customer Experience Advisor

Project Administrator, Public Sector

ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)

HR Advisor - Part Time

Head of Operations - Non Food

Project Support Administrator

Head of IT - Demand, Governance & Intake

HR Coordinator

Finance & HR Officer

Admissions Manager

Digital Content Manager - 12 Month FTC

Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624

Microsoft Dynamics 365 Consultant / Developer

HR Manager

Marketing Manager

Brand Manager

Marketing Manager (Better Futures)

Business Administration Officer

Group Reporting Manager

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