Key Purpose of the Role
To work independently and successfully complete Response and Planned Maintenance tasks.
· You will understand and take responsibility for the successful day-to-day repairs and maintenance services across the NHS Facility and Rehabilitation Centre.
· You will contribute to the effective and efficient daily operation and maintenance of all engineering plant and electrical systems.
· You will work proactively and responsibly in conjunction with the customer and MMS management team and have the necessary competences required to carry out responsibilities and complete tasks that may involve complex or non-routine activities.
· Typical areas of work include, but are not limited to, the following: a) Heating and Hot Water systems, LTHW / CWS, b) CHW systems, c) PHE / Stored hot water calorifiers maintenance, d) TMV - Bariatric Rooms (Dart Valley system), Thermostatic mixing valves and taps, Thermostatic showers, e) Pressurised systems f) Drainage and condense pipework and associated traps, fittings, Pumping Station g) Building Management Systems – BMS, h) Cold water storage and distribution, i) Toilets and basins and j) Kitchen catering equipment k) Undertake general building fabric repairs where required i.e. tiling, sanitaryware repairs and decoration, etc.
Performance Indicators
· To perform SFG20 maintenance, repairs, and works in compliance with HTM safety standards. Report all mandatory and statutory remedial repairs that are identified whilst carrying out planned maintenance. Diagnose and repair equipment faults promptly to minimise disruption.
· To undertake duties associated with competent person HTM 04-01 Safe Water Guidance.
· You will understand the workings of Mechanical and plumbing Systems in NHS buildings. Instruct others in the above features and other aspects of his / her work. Carry out repairs, maintain and efficiently run plant and equipment. Be conversant with various aspects of Mechanical and plumbing Planned Preventative Maintenance. Use all relevant tools and equipment. Understand fully the inter-relationship between various maintenance crafts.
· You will hold previous Healthcare experience in aspects of plant and associated control systems, water softening plant, drainage, domestic hot and cold-water systems, together with thorough practical knowledge.
· You will have adequate technical knowledge to work on your own and carry out Mechanical and Plumbing work without detailed supervision in the most efficient and economical manner, in accordance with the relevant legislation.
· You will have adequate understanding of contract requirements and instructions from client and line manager for each work order to achieve satisfactory completion.
· You will be able to accurately complete all site records & forms, e.g. Test sheets, job packs, risk assessments etc.
· You will co-ordinate activities with others on site, to ensure works are completed within timescales set, safely and to high quality and diagnose & rectify faults in good time to meet deadlines of planned and reactive maintenance tasks.
· You will recognise and communicate with the client and line manager by recording any change or workplace event that may delay or disrupt works to be carried out.
· You will identify procure and progress material requisitions. (follow up deliveries where delegated). Ensure stock levels and materials are available and stock replaced as required.
· You will be a dependable and important member of the site team and provide instruction to others regarding related work aspects and perform tasks across different trades as required.
· You will be required to participate in rotating standby, on call, attend site within 1hr for emergency calls and undertake work outside normal working hours at short notice to facilitate service demands. This may include a requirement to cover periods ‘on call, managing complex issues when required.
· You will adhere to statutory legislation and requirements particularly related to Hospital Technical Memorandum, the Health and Safety at Work Act 1974, Electricity at Work Regulations 1989, COSHH, The Workplace (Health & Safety and Welfare) Regulations 1992.
· You will positively impact on continuous Improvement and development in the areas of service provision, service standards and deliver high levels of customer satisfaction.
Performance Indicators
· Amount of supervision required and repeated input from others or reminders.
· Standard of work (no of revisits).
· Works are compliant with SFG & HTM standards, regulations and correctness of work completed.
· Customer and Line manager feedback regarding performance.
· Standard of paperwork and accuracy of paperwork completed.
· No of unresolved problems reoccurring.
· Co-operation with work colleagues, customer and end users.
· Good communication with client & line manager and the number of client queries.
· Compliance with H&S procedures and wears appropriate workwear & correct PPE.
· Feedback on capability from client & line manager.
· Ability to meet deadlines, high commitment and level of achievement.
· Flexibility in hours of work to meet with deadlines.
· Mitigation of delays and timing of orders, correct detail and accuracy of material requisitions.
· Helpful & proactive attitude and co-operates with others.
· Contributes to problem solving and how smooth works cue progresses.
· Always wears clean company workwear and carries identity cards at all times.
Personal Attributes
· Customer focused - always strives to achieve excellence.
· Consciousness - completion of work done notes, forms, paperwork in a timely manner and submission of paperwork completed in full and accurate.
· Good interpersonal skills -ability to cooperate with work colleagues, customer and staff. Helpful & proactive attitude -always co-operates with others.
· Good communicator - You will need to possess excellent communication skills and ability to communicate to client, line manager and customer.
· Respectful - Will always follow the rules and workplace procedures and wears appropriate workwear & correct PPE.
· Ability to meet deadlines, high commitment, and level of achievement.
· Agile and flexible – You will need to be flexible, adaptable and possess excellent planning skills and the ability to manage hours in the day to meet with deadlines and prioritise.
· Cost minded - seeks advice to ensure correct commercial solutions are offered.
· Takes initiative - able to work independently, has a proactive approach and when required, contributes to problem solving.
· You will demonstrate a “can do” attitude, with a desire to achieve company performance targets and deadlines.
· You will be a valuable team player and possess excellent customer skills, forward thinking and professional. Dependable, reliable, honest, and remain an asset to the company
Key Qualifications & Experience
Essential Qualifications
City & Guilds Plumbing Apprenticeship Level 2 Mechanical or equivalent
Hot Water Systems and Safety (G3 Unvented HWS) or equivalent
Desirable Qualifications [Training can be provided]
City & Guilds Mechanical Level 3 or equivalent.
N/SVQ Level 2/3 in Heating and Ventilating (Industrial and Commercial Installation)
Competent Person Ventilation HTM 03-01 (CPV)
City & Guilds accredited – HTM 04-01 Safe Water in Healthcare Premises
Experience
Essential
Good technical capability and ability to fault find, carry out repairs and independently solve problems.
Experience in planning own works and programming works for others
Excellent H&S knowledge and experience and able to complete and work to Risk & Method statements.
Desirable
Experience of working in hospital buildings and healthcare settings.
Previous experience of commercial maintenance and FM contracts.
Has 5 years’ experience as a Plumbing Engineer.
The above list is not exhaustive. The responsibilities and duties may vary from time to time without changing the character of the post. The post holder will be expected to adopt a flexible approach to ensure maximum efficiency and effectiveness.
Midland Management Services Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief and marital status
Pay: £40,176.45 per year
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
Work Location: In person
