Call center team Work, Jobs in Rugby, Eng (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Customer service
- SQL
- Presentation skills
- Annual leave
- Employee discount
General Manager’s Assistant, Customer Fulfilment
Amazon UK Services Ltd. —Kettering
- Full-time
- Management
- Microsoft Office
- Leadership
- Flexible schedule
11d
Customer Care Champion - Weekday Lates
Otis —Leicester
- Part-time
- Customer service
- Communication skills
3d
VacancyTitle: Receptionist
Together Dental —Wellingborough
- £12.80 - £13.80 an hour
- Temporary
- Customer service
- Administrative experience
- Front desk
- Employee assistance programme
- Referral programme
Accuracy Checking Technician (ACT)
Alliance Healthcare —Northampton
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
Multi Drop Van Driver - Wellingborough
Alliance Healthcare —Wellingborough
- £35,642.88 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Key Accounts Administrator
Otis —Leicester
- Full-time
- Customer service
- Communication skills
Multi drop driver Hinckley
Alliance Healthcare —Hinckley
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
13d
Multi drop driver Gravelly
Alliance Healthcare —Hinckley
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
13d
Parts Administrator
Otis —Leicester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Service Coordinator (Fixed Term Contract 12 months)
Otis —Leicester
- Full-time
- Communication skills
OSD Technical Specialist - SGT
Siemens Energy —Warwick
- Full-time
- English
- Analysis skills
- Annual leave
12d
Pharmacist
Alliance Healthcare —Northampton
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
T Desk Assistant
Otis —Leicester
- Full-time
10d
Senior Epitaxy Equipment Engineer
Lumentum —Towcester
- Weekend availability
- Engineering
- English
- Microsoft Office
Dairy Service Engineer Supervisor
T H WHITE Group —Attleborough
- Full-time
- Supervising experience
- IT
- Employee discount

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Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

call center team jobs in rugby, eng

Technical Support Advisor

Warehouse IT Support Associate

General Manager’s Assistant, Customer Fulfilment

Customer Care Champion - Weekday Lates

VacancyTitle: Receptionist

Accuracy Checking Technician (ACT)

Multi Drop Van Driver - Wellingborough

Key Accounts Administrator

Multi drop driver Hinckley

Multi drop driver Gravelly

Parts Administrator

Service Coordinator (Fixed Term Contract 12 months)

OSD Technical Specialist - SGT

Pharmacist

T Desk Assistant

Senior Epitaxy Equipment Engineer

Dairy Service Engineer Supervisor

I want to receive the latest job alerts for call center team in rugby, eng

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