application support analyst Work, Jobs in rugby, war (with Salaries)

Application Support Analyst
Capita —Coventry
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
13h
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SPACE VERVE LIMITED —Coventry
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Innovation Analyst - Implementation
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5d

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Application Support Analyst

Capita -
Coventry

Apply Now

Job details

Full-time
13 hours ago

Benefits

Company pension
Paid volunteer time

Qualifications

SFTP
Microsoft Excel
Azure
Oracle
Kubernetes
XML
Microsoft SQL Server
Bash (Unix shell)
SOAP
SQL
Analysis skills
ITIL
Scripting
Linux
Application support
PL/SQL
PowerShell

Full job description

Application Support Analyst
Location: Hybrid – Home-based with Coventry office (Tower Court, CV6 5NX)
Permanent

About the Role

We are looking for an Application Support Analyst to join our Frontline team, supporting applications within the TfL business unit hosted in Microsoft Azure.
This role focuses on incident management, system analysis, and maintaining application performance and availability. You will work collaboratively across teams and with third-party suppliers to ensure services meet agreed service levels and continuously improve.

At Capita, we live by our values: Customer First, Always; ‍ Fearless Innovation; ✅ Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results.

Job title:

Application Support Analyst

Job Description:

Key Responsibilities

Manage and resolve incidents and service requests within agreed SLAs and KPIs
Support and maintain applications hosted in Microsoft Azure
Investigate system and data issues through analysis and problem-solving techniques
Collaborate with internal teams and third parties to resolve issues effectively
Maintain accurate and up-to-date documentation and share knowledge across the team
Monitor system performance to ensure uptime and service reliability targets are met
Follow established processes and contribute to continuous improvement
Participate in an on-call rota and carry out out-of-hours changes when required

Essential Skills & Experience

Experience supporting applications in Microsoft Azure
Knowledge of cloud technologies, including Azure and/or AKS
Strong SQL skills (Microsoft SQL Server)
Experience supporting SQL-based applications
Scripting experience using PowerShell and/or Bash

Desirable Skills

SFTP
Kubernetes, containers, pods, and microservices
Kusto Query Language (KQL)
XML and SOAP
Advanced Excel skills
Linux systems
Oracle PL/SQL and Oracle databases

Additional Experience

Understanding of ITIL environments and processes
Strong analytical and troubleshooting capabilities

About You (Soft Skills)

Organised with good attention to detail
Able to manage multiple tasks and priorities
Communicates clearly with a range of stakeholders
Works collaboratively and supports team outcomes
Takes ownership and follows through on issues

How this aligns to our Values at Capita

Customer First Always – You prioritise delivering reliable, high-quality support that meets customer and user needs.
Fearless Innovation – You look for opportunities to improve systems, processes, and ways of working.
Achieve Together – You collaborate with colleagues, partners, and stakeholders to deliver shared outcomes.
Everyone is Valued – You contribute to an inclusive environment where different perspectives are respected and encouraged.

Join Capita – Where Innovation Meets Opportunity

Capita is a dynamic leader in consulting and digital services, helping some of the UK’s most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors—government, healthcare, education, and finance—offering you the chance to contribute to projects that impact millions of lives. At Capita, you’ll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.

We’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you’re ready to make an impact and grow your career, Capita is the place for you. Check out our website www.capita.com

What’s in it for you?

Hybrid – office location Coventry
23 days’ holiday , rising to 27 (pro rata) – plus the option to buy more after qualifying period
❤️ Paid volunteering day with a charity of your choice
Generous family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave
️ Cycle2Work scheme , pension, life assurance, and more

Customer first, always‍ Fearless innovation✅ Achieve together Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email [email protected] and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Coventry

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

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