Ready to Join the Backstage Crew?
At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR.
But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.
Whether you're on the warehouse floor or behind a screen, you’ll find:
Strong connections with colleagues who support and celebrate you.
Fast growth in a company that’s expanding across Europe, the US, and Asia.
High energy in a dynamic environment where no two days are the same.
Guided freedom to take initiative, solve problems your way, and grow your career.
We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.
So if you’re ready to roll out the red carpet for our clients — and for each other — we’ve got a spot for you.
Behind the scenes is where the real excitement begins. Ready to join us?
This is a permanent, full-time, daytime position working Monday to Friday, offering a salary ranging from £95,000.00 to £105,000.00 per annum, dependent on skills and experience, plus a car allowance and a bonus.
Tasks and responsibilities:
Responsible for acting as the senior operational and commercial owner for a key client account at cluster level, providing end-to-end leadership, governance and assurance across multiple distribution centres. Accountable for translating strategic objectives into consistent operational delivery, ensuring performance control, effective risk management and strong client confidence across the network. Acting as the primary interface between Site Managers, the Cluster Director and senior stakeholders, providing a clear, data-driven view of account performance while driving alignment across sites and ensuring consistent execution of the operating model.
Account Ownership & Governance
Own overall operational performance, stability, and delivery across the cluster
Ensure consistent execution of operating models, standards, and commitments across all sites
Provide clear, data-driven insight into performance, risks, and recovery actions
Stakeholder Management
Act as the key escalation and leadership interface for senior stakeholders
Build strong relationships through transparency, control, and delivery
Provide regular updates on performance, risks, and opportunities
Operational Performance
Drive performance across safety, service, productivity, cost, quality, and inventory
Challenge site performance and ensure effective recovery plans are in place
Align capacity, labour, systems, and infrastructure with business needs
Risk & Assurance
Identify and manage operational and commercial risks proactively
Ensure issues are resolved at root cause, not just locally
Provide assurance on operational stability and control
Leadership
Lead, coach, and develop Site Managers
Drive consistency, accountability, and collaboration across sites
Build capability and succession within the leadership team
Strategy & Change
Translate strategy into clear, executable plans
Lead transformation and continuous improvement initiatives
Ensure change is delivered consistently and sustainably
Health & Safety & Compliance
Promote a strong Health & Safety culture across the cluster
Ensure full compliance with legal and internal standards
Monitor and manage safety performance and risks
Profile:
Senior operational and commercial leader responsible for multi-site performance and delivery
Accountable for driving consistency, governance, and operational excellence across the cluster
Trusted stakeholder partner, operating as key interface between sites, leadership, and clients
Strong focus on performance management across safety, service, cost, quality, and productivity
Experienced in identifying risks and implementing proactive, structured solutions
Proven ability to lead, coach, and develop high-performing site leadership teams
Skilled in translating strategy into clear, actionable operational plans
Driven by continuous improvement, transformation, and operational optimisation
Strong advocate of Health & Safety, compliance, and best practice standards
Data-driven, commercially aware, and results-focused
Additional information:
We are proud to be an inclusive and diverse organization where we are committed to employee development and recognizing the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.
If you wish to know more about the role or discuss accommodations within the recruitment and selection process, please contact: [email protected]
At Bleckmann, we are guided by our values: We take a parachute and jump (Entrepreneurship), we unpack our knowledge (Expertise), we raise the bar with every box (Excellence), and we spark energy that connects (Engagement).
