1st line support Work, Jobs in Rugeley, Sts (with Salaries)

Apprentice ICT Support Officer
Staffordshire County Council —Stafford
- £16,352 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
3d
1st Line Support Analyst
Sharp —West Bromwich
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
IT Officer
School of Coding —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- Microsoft Access
- Computer Science
- Annual leave
- Employee assistance programme
Quick apply
8d
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
11d
DB&T Technical Engineer
Veolia ES (UK) Limited —Cannock
- Up to £30,000 a year
- Full-time
- Windows
- Driving
- Annual leave
- Employee discount
Quick apply
1d
IT Support Apprentice
Epwin Group PLC —Telford
- Full-time
- Management
- Leadership
10d
Secretary/PA
Rolls-Royce —Derby
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
3d
Apprenticeships at ASSA ABLOY UK
ASSA ABLOY —Willenhall
- Sales
- Business development
- Organisational skills
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Teaching Assistant (Level 2)
Dudley Metropolitan Borough Council —Dudley
- £19,096.17 - £19,836.66 a year
- Communication skills
- School
- Time management
5d
Manager - 1st Line of Defence Risk Support
Homes England —Birmingham
- £39,933 - £46,573 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- Annual leave
- Employee assistance programme
3d
HR Systems Analyst
Amtis —Chelmsley Wood
- £35,000 - £37,000 a year
- Full-time
- Oracle
- IT
- In-person
- Work from home
- Life insurance
Quick apply
Actuarial Analyst - Analytics
Beazley Management Limited —Birmingham
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
Process Developer
TLT —Birmingham
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
Class Teacher
Oasis Community Learning —Birmingham
- Full-time
- School
- Employee discount
12d
Senior QA Engineer
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- SQL
- Presentation skills
- APIs
- Annual leave
- Employee discount
Quick apply
Hourly Paid Lecturer in Academic Study Skills/English Language Support
University of Wales Trinity Saint David —Birmingham
- £43.75 an hour
- Part-time
- English
- University
- Organisational skills
10d
Arena Supervisor | Gladiators Experience
Far and Beyond —Birmingham
- £16 an hour
- Weekend availability
- Supervising experience
Early Years Educator Apprentice
Oasis Community Learning —Birmingham
- £8.58 an hour
- Full-time
- Remote
- Childcare
- English
- Working with children
8d
Casual Premium Host
Legends Global (Europe) —Derby
- Weekend availability
- Sales
- Communication skills
Quick apply

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Apprentice ICT Support Officer

Staffordshire County Council -
Stafford

Apply Now

Job details

Full-time | Apprenticeship
£16,352 a year
3 days ago

Qualifications

Azure
Microsoft Outlook
GCSE
Microsoft Office
Organisational skills

Full job description

Job Introduction

If you are ready to kickstart your career in ICT or looking for a career change, we have an exciting opportunity to join our ever-growing Staffordshire ICT team where you will ensure our staff and partners can access ICT services using leading edge technology to meet their needs.

You will work alongside our ICT Support Officers who have a successful track record of supporting our Apprentices on the ICT Service Desk to provide 1st line assistance for all hardware and software issues and requests from our service users.

In addition, we will support you to complete Level 3 ‘Microsoft Azure Cloud Support Specialist’ Apprenticeship with QA Limited where you will have access to support from a tutor as well as a peer group forum from QA’s web portal.

The training and experience you gain can be tailored to the needs of the organisation, but also your preferences too so that you can choose which area of ICT you might want to become an expert in and build a successful career with us.

We look forward to your application and the potential to welcome you to our team.

Please note we require successful candidates to be based on-site full-time for the first four weeks of their role for training and development purposes. Following this, hybrid working can be discussed with your line manager.

Main Responsibilities

This is a varied role which will include:

Taking calls from Staffordshire County Council customers throughout Staffordshire and beyond.
Thinking on your feet and solving issues first line.
Developing our self-service customer portal to improve the customer experience and drive down support demands, and much more!

The Ideal Candidate

If you have some work experience, that’s great but this is not essential. What is important is that you have a passion for ICT and you can show us that you are willing to always give your best, are ready to learn and strive for continual improvement. Working in ICT requires teamwork, organisational skills and a good level of competency using IT systems. We need you to show us you can be flexible in your approach to work as sometimes things can change and so you will need to be able to prioritise work and sometimes change tasks quickly.

Maths & English GCSE at Grade 4+ (or equivalent)
Hasn’t obtained a similar qualification at a similar level already
Willing to work towards the completion of Microsoft Azure Cloud Support Specialist (Level 3) Microsoft Azure Specialist Apprenticeship | Level 3 Cloud Support Apprenticeship |
Experience of supporting customers/clients with a range of needs
Cyber Security awareness
Some experience using Windows, Outlook, Microsoft Office
Commitment to making continuous improvements

Final stage assessment will be held week commencing 6th July 2026.

If you would like an informal chat about this role or unsure if your skills or experience are a good fit, please contact Helen Crook - ICT Service Desk Team Leader - [email protected]

Recruitment Process

First stage will be your application form where we will ask a couple of questions about why you have applied for the role and what you think you can bring. Please note we do not accept CV's and encourage you to complete all sections of the application form.

If we receive a high volume of applicants the next stage may be an automated video interview where we will send you a couple of questions for you to reply to with recorded video answers.

Final stage will be an in person assessment at our Stafford office which may include a quick task to test some of the skills needed for the basic elements of the role alongside interview questions.

We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role. Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes.

This role will require a basic DBS check.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Apply Now

Refine Your Search

1st line support jobs in rugeley, sts

Apprentice ICT Support Officer

1st Line Support Analyst

IT Officer

PA and Office Manager - WMG Academy Solihull

DB&T Technical Engineer

IT Support Apprentice

Secretary/PA

Apprenticeships at ASSA ABLOY UK

IT Operations Support Analyst

Teaching Assistant (Level 2)

Manager - 1st Line of Defence Risk Support

HR Systems Analyst

Actuarial Analyst - Analytics

Process Developer

Class Teacher

Senior QA Engineer

Hourly Paid Lecturer in Academic Study Skills/English Language Support

Arena Supervisor | Gladiators Experience

Early Years Educator Apprentice

Casual Premium Host

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