Clinical support staff Work, Jobs in Rumney, Crf (with Salaries)

Receptionist/Administrator
Llanishen Court Surgery —Cardiff
- From £12.75 an hour
- Part-time
- Customer service
- Administrative experience
- Data entry
Quick apply
2d
Communications Officer
Cardiff University —Cardiff
- £28,031 - £31,236 a year
- Part-time
- Hybrid work
- University
- Annual leave
Administrative Assistant
Cardiff University —Cardiff
- £25,249 - £26,093 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- University
- Annual leave
10d
CSS941 Recovery Practitioner - RGH
Aneurin Bevan University Health Board —Newport
- £32,557 - £39,631 a year
- Full-time
- English
- Organisational skills
- Communication skills
- Paid training
8d
Administrator/Receptionist
Fairwater Health Centre —Cardiff
- From £12.74 an hour
- Full-time
- English
- Front desk
- In-person
- Free parking
Quick apply
1d
GP Receptionist/Administrator
Roathwell Surgery —Cardiff
- £12.71 an hour
- Part-time
- Google Suite
- Microsoft Office
- Administrative experience
Quick apply
7h
PBS Practitioner
ivolve Care and Support —Cardiff
- £26,812.50 - £29,152.50 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Referral programme
12d
Receptionist and Call Handler
Taff Vale Practice —Pontypridd
- £12.71 an hour
- Temporary
- Customer service
- Front desk
- IT
- Free parking
- Sick pay
Quick apply
2d
Medical Receptionist / Care Navigator
Isca Medical Centre —Newport
- £25,000 - £27,000 a year
- Customer service
- Care experience
- Computer skills
- Free parking
- Annual leave
Quick apply
6d
Performance Therapist
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- University
- Communication skills
- School
- Annual leave
6d
Marie Curie Catering Assistant Cardiff & Vale Hospice
Marie Curie —Penarth
- £26,300 a year
- Full-time
- Hospice
- Communication skills
- Annual leave
Quick apply
8d
Technician Demonstrator (Sports Rehabilitation and Massage)
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Part-time
- Administrative experience
- Rehabilitation centre
- IT
- Annual leave
Activities Coordinator
Optima Care Group —Congresbury
- £13.95 an hour
- Part-time
- Organisational skills
- Computer skills
- In-person
Quick apply
Chemotherapy Treatment Coordinator (non clinical)
Cardiff and Vale University Health Board —Cardiff
- £28,819 - £31,626 a year
- Full-time
- English
- Organisational skills
- IT
1d
Medical Secretary in Obstetrics and Gynaecology
Aneurin Bevan University Health Board —Newport
- £28,819 - £31,626 a year
- Full-time
- Computer literacy
- English
- Microsoft Office
- Paid training
- Annual leave
8d
Support Worker
Salutem Care & Education —Cardiff
- £12.71 - £13.25 an hour
- Weekend availability
- School
- Flexible schedule
- Referral programme
2d
Frailty Call Handler
Aneurin Bevan University Health Board —Cwmbran
- £26,813 - £27,890 a year
- Part-time
- Customer service
- English
- Computer skills
- Paid training
2d
Support Worker
Priory Group —Newport
- Full-time
- Maintenance
- English
- IT
- Free parking
- Annual leave
Facial Aesthetics Practitioner/Associate - Cardiff
Smile Aesthetics By Jamie —Cardiff
- From £40 an hour
- Part-time
- In-person
- Free parking
- Store discount
Quick apply
Health Visitor, Caerphilly Borough
Aneurin Bevan University Health Board —Newbridge
- £40,559 - £48,841 a year
- Full-time
- English
- Preschool
- School
- Paid training
5d

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Receptionist/Administrator

Llanishen Court Surgery
Cardiff

Quick apply

Job details

Permanent | Part-time
From £12.75 an hour
2 days ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Administrative experience
Data entry
Organisational skills
IT
Medical terminology
Communication skills
Welsh

Full job description

Job Purpose

To provide a professional, efficient and courteous reception and administrative service to patients, visitors and healthcare professionals. The post holder will be the first point of contact for the Practice and will contribute to delivering high-quality patient care by ensuring the smooth running of reception and administrative functions whilst maintaining patient confidentiality at all times.

Main Duties and Responsibilities

Reception Duties

Welcome patients and visitors in a friendly, professional and respectful manner.
Answer incoming telephone calls promptly and deal with enquiries appropriately.
Signpost patients to the most appropriate clinician or service in accordance with Practice protocols.
Book, amend and cancel appointments using the Practice clinical system.
Register new patients and process patient registrations in line with NHS Wales guidance.
Verify patient demographic information and update records where necessary.
Process patient arrivals and departures.
Deal sensitively with patient concerns and direct complaints appropriately.
Receive and distribute messages accurately to clinicians and colleagues.
Maintain an orderly, welcoming and safe reception area.

Administrative Duties

Process incoming and outgoing correspondence.
Scan and attach documents to patient records.
File, retrieve and archive records as required.
Process repeat prescription requests in accordance with Practice procedures.
Assist with referral administration where appropriate.
Support recalls and chronic disease management programmes.
Prepare and distribute patient correspondence.
Process insurance reports, medical records requests and other administrative tasks within agreed timescales.
Assist with clinical coding and data quality activities where trained.
Maintain accurate electronic records using the Practice clinical system (EMIS Web).

Patient Services

Promote and support the use of NHS Wales digital services, including the NHS Wales App.
Assist patients with online registration and digital access where appropriate.
Provide information regarding Practice services and local NHS services.
Signpost patients to community pharmacies, NHS 111 Wales and other healthcare providers where appropriate.

Communication

Communicate effectively with patients, carers, colleagues and external organisations.
Liaise with hospitals, community services, pharmacies and other healthcare providers.
Maintain professionalism when dealing with sensitive or difficult situations.

Confidentiality

The post holder must:

Maintain strict confidentiality regarding patient, staff and Practice information.
Comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and Practice confidentiality policies.
Only access patient information necessary to perform their duties.

Information Governance

The post holder will:

Complete mandatory Information Governance training.
Follow all Practice information security procedures.
Report any actual or suspected data breaches immediately.

Health and Safety

The post holder is responsible for:

Working safely and complying with Practice Health and Safety policies.
Reporting accidents, incidents, hazards and near misses.
Participating in fire safety procedures and emergency evacuation where required.
Maintaining a safe working environment for patients, visitors and staff.

Safeguarding

The post holder must:

Complete mandatory safeguarding training.
Be aware of safeguarding responsibilities for children and adults.
Report safeguarding concerns in accordance with Practice policies.

Equality, Diversity and Inclusion

The Practice is committed to promoting equality of opportunity and eliminating discrimination. The post holder will treat all patients, visitors and colleagues with dignity, fairness and respect.

Professional Development

The post holder will:

Participate in annual appraisal.
Complete mandatory training.
Undertake continuing professional development appropriate to the role.
Attend Practice meetings and training sessions as required.

General Responsibilities

The post holder will:

Work flexibly to meet the needs of the Practice.
Support colleagues during periods of absence or increased workload.
Undertake any other reasonable duties appropriate to the grade of the post.
Contribute to continuous quality improvement within the Practice.
Maintain a professional appearance and behaviour at all times.

Person SpecificationEssentialQualifications

Good standard of general education (GCSE or equivalent in English and Mathematics).
Good IT skills.

Experience

Customer service experience.
Administrative experience.
Experience working with computerised systems.

Knowledge

Excellent communication skills.
Good organisational skills.
Ability to work under pressure.
Ability to prioritise competing demands.
Understanding of confidentiality.
Good keyboard and data entry skills.

Personal Attributes

Professional and courteous.
Empathetic and patient focused.
Reliable and punctual.
Flexible and adaptable.
Team player.
Calm under pressure.
Good attention to detail.

Desirable

Previous experience in General Practice or NHS primary care.
Experience using EMIS Web.
Knowledge of NHS Wales services.
Experience in medical terminology.
Experience in appointment management and patient navigation.
Welsh language skills (desirable in accordance with the Welsh Language Standards).

Pay: From £12.75 per hour

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

clinical support staff jobs in rumney, crf

Receptionist/Administrator

Communications Officer

Administrative Assistant

CSS941 Recovery Practitioner - RGH

Administrator/Receptionist

GP Receptionist/Administrator

PBS Practitioner

Receptionist and Call Handler

Medical Receptionist / Care Navigator

Performance Therapist

Marie Curie Catering Assistant Cardiff & Vale Hospice

Technician Demonstrator (Sports Rehabilitation and Massage)

Activities Coordinator

Chemotherapy Treatment Coordinator (non clinical)

Medical Secretary in Obstetrics and Gynaecology

Support Worker

Frailty Call Handler

Support Worker

Facial Aesthetics Practitioner/Associate - Cardiff

Health Visitor, Caerphilly Borough

I want to receive the latest job alerts for clinical support staff in rumney, crf

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