Systems and information quality advisor Work, Jobs in Rusthall (with Salaries)

Contact Centre Advisor
Procter & Gamble —Royal Tunbridge Wells
- Full-time
- CRM software
- Customer service
- IT
Senior Account Manager
ERGOS UK —Crawley
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Contracts
- Free parking
- Work from home
Quick apply
14d
Accounts Assistant - Part Time
Navis Agere Limited —West Malling
- £30,000 - £35,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
7d
Senior Environment Advisor
Gatwick Airport Limited —Gatwick Airport
- From £46,618 a year
- In-person
- Free parking
- Employee discount
Co-ordinator
Carers Support West Sussex —Horsham
- £34,198 a year
- Hybrid work
- CRM software
- Supervising experience
- Travel
- Annual leave
- Work from home
9d
Cyber Security Expert Advisor
Civil Aviation Authority —Gatwick Airport
- Up to £54,790 a year
- Full-time
- Microsoft Office
- Project management
- Presentation skills
9d
Smoke Free Advisor
Change Grow Live —Croydon
- £26,296.03 - £27,165.10 a year
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Lead Investigator - Croydon
Independent Office for Police Conduct —Croydon
- £37,596 a year
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
7d
Early Years Advisor
Surrey County Council —Reigate
- £38,090 - £41,134 a year
- Full-time
- Hybrid work
- Childcare
- Management
- Education
- Annual leave
- Employee assistance programme
2d
Project Support Officer Wilder Wealden
Sussex Wildlife Trust —Brighton
- £26,770 a year
- Full-time
- Annual leave
- Employee assistance programme
14d
People Experience Officer
The Avenues Trust Group —Sidcup
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Customer Service Advisor
Spy Alarms Ltd —Orpington
- £26,000 - £32,000 a year
- Full-time
- Customer service
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4h
Customer Service Advisor
SES Water —Redhill
- £29,835 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
9d
Workday Prism Engineer
RSM UK —Crawley
- Full-time
- Machine learning
- JavaScript
- Mentoring
3d
SHEQ Advisor
Eco Approach Ltd —Beckenham
- £40,000 - £45,000 a year
- Hybrid work
- Travel
- Communication skills
Quick apply
HR Advisor
MidKent College —Gillingham
- £31,334 - £36,611 a year
- Full-time
- University
Senior In-House Lawyer
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Management
- Analysis skills
- Mentoring
- Annual leave
Work Experience Coordinator - Early Years
LSEC —London
- £15,415 - £34,768 a year
- Part-time
- University
- Organisational skills
- Annual leave
- Employee assistance programme
Relationship Director
Equiniti —Crawley
- Full-time
- Sales
- Business development
- Travel
- Employee assistance programme
- Employee discount
9d
Health, Safety and Fire Practitioner - HMP High Down
Ministry of Justice —Sutton
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
7d

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systems and information quality advisor jobs near rusthall

Contact Centre Advisor

Procter & Gamble -
Royal Tunbridge Wells

Apply Now

Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

CRM software
Customer service
IT

Full job description

Location Tunbridge Wells, United Kingdom Category Supply Chain and Logistics Job Id R000153191 Job Type Full time Experienced Professionals

Job Location

LAMBERTS OFFICE

Job Description

Procter & Gamble (P&G) is a leading global consumer goods company with iconic brands including Gillette, Pampers and Oral-B, built on innovation and superior consumer experiences. Lamberts Healthcare Limited is part of the P&G Group and was one of the UK’s first suppliers of high-quality nutritional supplements sold direct to consumers.

Based in Tunbridge Wells since 1981, Lamberts Healthcare handles hundreds of thousands of orders every year across the Nature’s Best and Lamberts Health ranges. Our customers rely on us for a friendly, knowledgeable service and for orders to be packed and dispatched promptly and reliably.

This is an exciting opportunity to join a dedicated customer contact team that goes beyond a traditional call centre model. We want our advisors to have real conversations with customers, solve problems with care and build trust through a friendly, personable service.

About the role

Working as part of a team of four, you will support both consumer and business customers by taking and processing orders, answering telephone enquiries and resolving complaints. With around 90 orders and enquiries handled daily by each advisor, this is a fast paced role where strong judgement, accuracy and customer focus matter every day.

You will use our CRM system to manage calls, process orders and maintain accurate customer records, so you need to be comfortable working across systems and inputting data efficiently. You will also be expected to stay organised, multi task effectively and keep service levels high while balancing several priorities at once.

You will receive full training and support to build confidence across a wide range of customer scenarios, including order processing, product guidance, website support, returns and refunds, complaint handling and coordination with internal teams and third party partners.

Key responsibilities

Process customer orders received by phone and support customers with order related queries.
Provide accurate information on products, availability and relevant services.
Support customers with website queries and data related exceptions.
Handle complaints, returns and refunds efficiently and in line with company policies.
Maintain accurate customer records and complete routine data tasks in line with GDPR requirements.
Work closely with internal teams, warehouse partners and parcel carriers to resolve issues and deliver a reliable service.
Support colleagues as needed to maintain overall customer service standards across the team.

What We Offer You

Continuous coaching: You will work with passionate people and receive formal training as well as day to day mentoring from your manager and team.
Dynamic and respectful work environment: Our people are at the centre of what we do. We value every individual, encourage initiative and support a healthy work life balance.
Competitive compensation and benefits: P&G takes a Total Rewards approach, so on top of your salary, you can expect a range of benefits including Double Match Pension Scheme, Private Medical Insurance, P&G Contributed Share Programme, Flexible Working Arrangements and more.

Job Qualifications

What We Look For:

You will have a great telephone manner and have experience of delivering customer service on the phone.
It is essential that you have had experience of working in a busy contact center environment and enjoy the fast pace and meeting high customer standards at all times.
Strong organisation and multi tasking skills, a high level of accuracy and a genuine interest in helping customers.
Experience using CRM systems is helpful, but confidence using phone and ordering systems more broadly is also valuable.
You will also need flexibility to work a 40-hour week on a 4 week rolling shift pattern. Our call lines are open daily from 8am to 7pm, including Saturdays and Bank Holidays, and the role includes one Saturday per month.

Right to Work:

You will need to provide your own, continuous (i.e. not time limited) right to work in the UK from Day 1 of employment without requiring sponsorship from P&G.

P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment.

At P&G #weseeequal

We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.

Job Schedule

Full time

Job Number

R000153191

Job Segmentation

Experienced Professionals

Apply Now

Refine Your Search

systems and information quality advisor jobs in rusthall

Contact Centre Advisor

Senior Account Manager

Accounts Assistant - Part Time

Senior Environment Advisor

Co-ordinator

Cyber Security Expert Advisor

Smoke Free Advisor

Lead Investigator - Croydon

Early Years Advisor

Project Support Officer Wilder Wealden

People Experience Officer

Customer Service Advisor

Customer Service Advisor

Workday Prism Engineer

SHEQ Advisor

HR Advisor

Senior In-House Lawyer

Work Experience Coordinator - Early Years

Relationship Director

Health, Safety and Fire Practitioner - HMP High Down

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What We Look For:

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At P&G #weseeequal

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