Contact centre agents Work, Jobs in Rutherglen, Glg (with Salaries)

Contact Centre Agents
Optical Express Group —Glasgow
- From £27,040 a year
- Full-time
- Customer service
- English
- IT
Call Centre Agent
Optical Express Group —Glasgow
- £13 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
Call Centre Agent
Wescot Credit Services —Glasgow
- £26,436.80 - £27,528.22 a year
- Rotating shift
- Remote
- IT
- In-person
- Employee assistance programme
- Employee discount
Customer Expert - Public Sector
Teleperformance —Glasgow
- £27,601.60 a year
- Full-time
- Customer service
- Typing
- In-person
- Paid training
- Work from home
11d
Debt Recovery Officer
The Wheatley Group —Glasgow
- £32,458 - £35,620 a year
- Temporary
- Customer service
- IT
- Communication skills
- Employee assistance programme
1d
Sales Executive
Keepmoat Homes —Glasgow
- Full-time
- Sales
- Customer service
- Communication skills
- Employee discount
Customer Support Advisors - Duart House
KwikFit —Bellshill
- £26,700.55 - £29,074.94 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Part Time Customer Support Advisor - ML4 3PR
KwikFit —Bellshill
- £19,689.20 a year
- Part-time
- Hybrid work
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
12d
Academic Manager
St Andrew’s College Language Schools —Glasgow
- £765.32 - £872.67 a week
- Full-time
- Management
- Computer literacy
- English
- Annual leave
Senior Teacher
St Andrew’s College Language Schools —Glasgow
- £18.00 - £829.04 a week
- Full-time
- Management
- Computer literacy
- English
- Annual leave
Director of Studies (DOS)
St Andrew’s College Language Schools —Glasgow
- £810.34 - £921.15 a week
- Full-time
- Management
- Computer literacy
- English
- Annual leave
Resource Planning and Telephony Analyst
KwikFit —Bellshill
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
- Life insurance
12d
Property Manager - 12 months FTC (Glasgow)
Land Securities —Glasgow
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
CfSD Clinical Lead - Colorectal Surgery
NHS Scotland —Clydebank
CfSD Clinical Lead - Critical Care
NHS Scotland —Clydebank
Child Maintenance Service - Enforcement Case Manager
Department for Work and Pensions —Camelon
- £32,137 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
12d
Solutions Architect - CX - Amazon Connect
Pragma —Glasgow
- AWS
- Communication skills
- Annual leave

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Contact Centre Agents

Optical Express Group -
Glasgow

Apply Now

Job details

Full-time
From £27,040 a year

Qualifications

Customer service
English
IT
Communication skills

Full job description

(Please note that this role requires you to be able to speak fluent Croatian)

Location – Glasgow City Centre

Hours of Work – Monday to Friday – 40hrs per week

Salary – From £27,040

We’ve come a long way since the first Optical Express opened in 1991. From just one store, we’ve grown to over 100 clinics and have become the UK’s only complete eye care provider. From glasses and contact lenses to laser, lens and cataract surgery, we’re here to make poor vision a thing of the past for our patients.

Want to be part of a team that literally change people lives?

We are recruiting results driven, self-motivated individuals who are able to exceed targets whilst continually delivering a first class experience to our patients.

You will be contacting people who have expressed an interest in our services with a view to converting to an appointment or sale. Although the role is based in our fantastic Glasgow offices it is contacting patients in Croatia, therefore, spoken and written Croatian to native standard is required along with fluent English.

Key Responsibilities

Making contact with patients who have recently attended an initial consultation
Promoting the lifestyle and clinical benefits of our treatments
Manage the patient pipeline
Providing an exceptional after sales service

Essential skills

Croatian language skills to native level
Excellent written and spoken English
Achievement within outbound sales
Proven track record in over achieving KPI’s
Ability to converse and relate to a wide range of people
Excellent communication skills with empathy and understanding
Ability to deliver first class customer service
Strong IT skills – database, word/excel and email
Teamwork, with the skills to add value to the existing set up

The role is all about the customer experience coupled with exceeding conversion targets. You must be comfortable making outbound calls to discuss the consultation, benefits and options with the ultimate aim to book the patient in for the treatment, therefore you need to be resilient, have a caring, empathetic nature and be comfortable working to targets.

Flexibility is needed in order to ensure optimum cover at all times, working patterns are agreed well in advance so you have plenty of notice to plan outside of work, you will work a 40 hour week between 9am and 9pm (Mon to Fri) with no weekend working.

What’s in it for you?

Salary with uncapped bonus and a host of benefits including individual rewards
Free or discounted optical products/procedures
On site subsidised restaurant
Career progression
Modern working environment with superb technology support
First class training in our product range
40 hours per week and no weekends

This is a brilliant opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer

Apply Now

Refine Your Search

contact centre agents jobs in rutherglen, glg

Contact Centre Agents

Call Centre Agent

Call Centre Agent

Customer Expert - Public Sector

Debt Recovery Officer

Sales Executive

Customer Support Advisors - Duart House

Part Time Customer Support Advisor - ML4 3PR

Academic Manager

Senior Teacher

Director of Studies (DOS)

Resource Planning and Telephony Analyst

Property Manager - 12 months FTC (Glasgow)

CfSD Clinical Lead - Colorectal Surgery

CfSD Clinical Lead - Critical Care

Child Maintenance Service - Enforcement Case Manager

Solutions Architect - CX - Amazon Connect

I want to receive the latest job alerts for contact centre agents in rutherglen, glg

Explore jobs in more locations

(Please note that this role requires you to be able to speak fluent Croatian)

Location – Glasgow City Centre

Hours of Work – Monday to Friday – 40hrs per week

Salary – From £27,040

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