Head of customer service Work, Jobs in Rye, Esx (with Salaries)

Learning & Development Specialist
Park Holidays UK —Bexhill
- Up to £40,000 a year
- Full-time
- Sales
- Analysis skills
- Travel
- Employee assistance programme
- Employee discount
Head of Quality F&B EAME
Givaudan —Ashford
- Quality control
- Leadership
- Annual leave
- Employee discount
12d
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Senior Compliance Manager *FTC Until September 2026*
Saga —Folkestone
- £75,000 - £85,000 a year
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Employee discount
Quick apply
1d
Learning and Development Admin Assistant
Brewers Decorator Centres —Eastbourne
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
8d
Operations Delivery Executive - Home Claims
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Financial services
- Annual leave
1d
Employee Relations Consultant
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
9d
Pub Assistant Manager
The Five Bells Brabourne —Ashford
- Up to £42,000 a year
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
5d
Luxury Showroom Manager
Quorn Stone —Royal Tunbridge Wells
- £33,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid training
- Employee assistance programme
7d
Assistant Director of Neighbourhoods
Golding Homes —Maidstone
- £95,000 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- IT
- Annual leave
- Employee discount
6d
Store Manager
Christy UK —Ashford
- Up to £35,000 a year
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Digital Performance Manager- Saga Travel
Saga —Folkestone
- £50,000 - £55,000 a year
- Presentation skills
- Employee discount
Quick apply
1d
Head Chef - Eastbourne
Chartwells —Eastbourne
- £36,843 a year
- Monday to Friday
- Culinary experience
- Computer literacy
- Leadership
- Employee discount
Guest Experience Assistant Manager
PGL Travel —Hailsham
- £33,401 a year
- Microsoft Outlook
- First Aid Certification
- Leadership
- Annual leave
- Employee assistance programme
20h
Head of Business Development
QinetiQ —Ashford
- Full-time
- Sales
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Visual Merchandising Volunteer
British Heart Foundation —Tenterden
- Employee discount
Category Manager - FM & Construction
Kent Fire and Rescue Service —Maidstone
- £56,572 - £64,556 a year
- Full-time
- English
- Contracts
- In-person
- Free parking
- Store discount
Quick apply
Fire Alarm Technician
Fuzion 4 Limited —St Leonards-on-Sea
- £34,000 - £37,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Senior Claims Transformation Manager
The AA —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Driving
- In-person
- Annual leave
- Employee assistance programme
13d
Claims Change & Transformation Lead
The AA —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Driving
- In-person
- Annual leave
- Employee assistance programme
13d

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head of customer service jobs near rye, esx

Learning & Development Specialist

Park Holidays UK -
Bexhill

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Job details

Permanent | Full-time
Up to £40,000 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Sales
Analysis skills
Organisational skills
IT
LMS
Communication skills

Full job description

Compensation: Up to £40,000
Weekly Hours: 35

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Job Summary

We are seeking a dynamic and experienced L&D Specialist to join our People Operations Team. This is an exciting role where you will be responsible for delivering comprehensive training across multiple park locations and at our Head Office. You will design, develop, and deliver both in-person and virtual training sessions. The role requires frequent travel and excellent communication skills to cater to varying abilities within our teams.

Job Duties

Design, develop, and deliver engaging training programs both in-person and virtually for employees across our parks and Head Office.
Provide hands-on demonstrations and real-time support during training sessions.
Adapt training methods to meet the needs of different learners, considering their technical capabilities and roles.
Create and update training manuals, presentations, videos, and other educational resources.
Customise training content for different departments, roles, or learning needs.
Keep all materials current with the latest updates, features, and company processes.
Assess the effectiveness of training programs through surveys, feedback, and employee performance evaluations.
Evaluate participant proficiency post-training and recommend additional learning resources if necessary.
Ensure continuous learning and improvement by identifying gaps in knowledge.
Serve as the first point of contact for post-training support.
Troubleshoot system-related issues and escalate to IT where appropriate.
Provide ongoing support and guidance as needed.
Partner with subject matter experts (SMEs) to stay updated on new processes, approaches and system features and developments.
Collaborate with department managers, heads, and other stakeholders to tailor training programs for operational needs.
Coordinate travel logistics and manage training schedules to ensure full coverage across all designated locations.
Adapt to different work environments and team dynamics while conducting on-site training.

Requirements

Considerable years of experience in a similar role, particularly in delivering face to face training.
Certification in instructional design, training, or a related field is essential.
Previous experience with e-learning platforms, virtual meeting tools, and Learning Management Systems (LMS) is advantageous.
Experience working with SuccessFactors, Elite Parks and Articulate or similar systems is a plus.
Exceptional communication, presentation, and facilitation skills, with the ability to simplify complex processes for non-technical audiences.
Excellent problem-solving, analytical, and troubleshooting skills.
Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
Ability to work independently and travel frequently (up to 80% of the time).
Self-learner with the ability to stay updated on current learning and development (L&D) trends and tools.
Strong technical proficiency with IT systems and software.

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

Generous discount on holidays across our parks
Discount at all restaurants on park for you and your family
Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
Free premium eye test voucher
Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
Discounted gym memberships
Employee referral scheme
Sales referral scheme
Free expert mortgage advice
Company pension scheme

IND1

Apply Now

Refine Your Search

head of customer service jobs in rye, esx

Learning & Development Specialist

Head of Quality F&B EAME

Events Coordinator

Senior Compliance Manager FTC Until September 2026

Learning and Development Admin Assistant

Operations Delivery Executive - Home Claims

Employee Relations Consultant

Pub Assistant Manager

Luxury Showroom Manager

Assistant Director of Neighbourhoods

Store Manager

Digital Performance Manager- Saga Travel

Head Chef - Eastbourne

Guest Experience Assistant Manager

Head of Business Development

Visual Merchandising Volunteer

Category Manager - FM & Construction

Fire Alarm Technician

Senior Claims Transformation Manager

Claims Change & Transformation Lead

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