Customer lifecycle & crm Work, Jobs in Saffron Walden, Ess (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
8d
Customer Lifecycle & CRM Manager
inMusic —Cambridge
- Full-time
- CRM software
- Project management
- Mentoring
Quick apply
10d
Client Success Coordinator - Pharmacies
BeWell —Cambridge
- £26,000 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Work from home
Quick apply
9d
Microsoft Dynamics 365 Consultant / Developer
Softwerx —Cambridge
- £65,000 - £80,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Analysis skills
- Organisational skills
- Employee discount
- Gym membership
Business Development Representative
Redgate —Cambridge
- £32,000 - £42,000 a year
- Full-time
- Hybrid work
- Salesforce
- Business development
- Communication skills
10d
Customer Advisor
Costain —Hitchin
- Full-time
- CRM software
- Conflict management
- Communication skills
10d
Key Account Manager Healthcare & Education (North)
Altro/Autoglym —Letchworth
- Full-time
- CRM software
- Presentation skills
- Communication skills
- Free parking
- Sick pay
Quick apply
Growth Marketing Lead
Neutreeno —Cambridge
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
Quick apply
Commercial Solutions Lead
Roche —Welwyn
- CRM software
- Agile
11h
Paid Media Lead
inMusic —Cambridge
- Full-time
- Analysis skills
- Budgeting
- Communication skills
Quick apply
Product & Brand Marketing Lead
inMusic —Cambridge
- Full-time
- Communication skills
Quick apply
Specification Sales Manager
Etex Group —Cambridge
- CRM software
- Communication skills
Sales Executive
Brocket Hall —Welwyn Garden City
- £30,000 - £32,000 a year
- Weekend availability
- CRM software
- Business development
- Communication skills
Quick apply
13d
Regional Sales Manager
AMETEK, Inc. —Stansted
- Marketing
- Business development
- Analysis skills
School Relations - Photography
Carmel Jane Photography Ltd —Ingatestone
- £30,000 - £32,000 a year
- Full-time
- CRM software
- In-person
- School
Quick apply
7d

Other jobs to consider

Find your next job by exploring related positions.

Business Analysts — All Levels - UK Wide
Concept AI Ltd —London
Strong stakeholder facilitation—able to hold the room with operational, commercial and technical audiences. Collaborative approach with product, engineering,…
£35,000 - £120,000 a year
Quick apply
Head of Customer Success
Cambrionix —Cambridge
You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and…
£85,000 - £90,000 a year
Quick apply
8d

I want to receive the latest job alerts for customer lifecycle & crm in saffron walden, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer lifecycle & crm jobs near saffron walden, ess

Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
8 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

customer lifecycle & crm jobs in saffron walden, ess

Head of Customer Success

Customer Lifecycle & CRM Manager

Client Success Coordinator - Pharmacies

Microsoft Dynamics 365 Consultant / Developer

Business Development Representative

Customer Advisor

Key Account Manager Healthcare & Education (North)

Growth Marketing Lead

Commercial Solutions Lead

Paid Media Lead

Product & Brand Marketing Lead

Specification Sales Manager

Sales Executive

Regional Sales Manager

School Relations - Photography

Other jobs to consider

I want to receive the latest job alerts for customer lifecycle & crm in saffron walden, ess

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected