Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Shore Side Shop Sales Assistant.
Be part of the movement - and play your part.
About the role
As a Sales Assistant within the Port Shop, you will play a key role in delivering excellent customer service to passengers and visitors while supporting the smooth day-to-day operation of the retail environment. Working in a fast-paced setting, you will assist customers with purchases, maintain attractive product displays, manage stock levels, and ensure all transactions are processed accurately and efficiently.
You will be responsible for
- Provide exceptional customer service by assisting customers with enquiries, product recommendations, and purchases.
- Operate tills accurately, processing cash and card transactions while maintaining a high level of customer service.
- Replenish stock, monitor inventory levels, and assist with stock control activities to ensure products are readily available.
- Maintain high merchandising standards by creating attractive product displays and ensuring the shop remains clean, organised, and well-presented.
- Support daily store operations, including receiving deliveries, checking stock, and assisting with promotional activities to drive sales.
About you
We're looking for a motivated and customer-focused individual with previous retail experience and a passion for delivering exceptional service. You will have a good knowledge of wine and alcoholic products, enabling you to confidently assist customers and make recommendations where required.
You thrive in a fast-paced environment, can work independently using your own initiative, and have excellent attention to detail. A positive attitude, strong organisational skills, and the ability to manage multiple tasks effectively are essential. You'll take pride in maintaining high standards across the store while contributing to a welcoming and professional shopping experience for all customers.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
Life assurance cover
Contributory company pension scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
