Technical support engineer Work, Jobs in Saint Marys Hoo, Ken (with Salaries)

2nd Line Support Engineer
Samiro Search —Sevenoaks
- £35,000 - £40,000 a year
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
Quick apply
19h
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
- Maintenance
- Mentoring
Technical Support Engineer II, Triage & Discovery
Alloy —London
- Travel
- APIs
- In-person
1st Line Engineer
Akita Systems Ltd —Sevenoaks
- £26,000 - £30,000 a year
- Computer literacy
- Computer skills
11d
SPECIALIST ICT ENGINEER
Laing O'Rourke —Dagenham
Field Service Engineer
Zenzero Solutions —Basildon
- In-person
- Flexible schedule
14d
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Training & development
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
5d

Discover related jobs

Based on your search for technical support engineer jobs.

Data Analyst
Omnia Resourcing —London
Work closely with different teams to improve data-driven processes. Ensure accuracy and integrity of data collection and reporting.
£13 - £18 an hour
Data Analyst
Orsett Terrace Properties —London
Manage project workflows by applying project management principles within the Software Development Life Cycle (SDLC), ensuring timely delivery of analytics…
£3,000 - £6,000 a month
Quick apply
13d

I want to receive the latest job alerts for technical support engineer in saint marys hoo, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support engineer jobs near saint marys hoo, ken

2nd Line Support Engineer

Samiro Search
Sevenoaks

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
19 hours ago

Benefits

Annual leave

Qualifications

Technical troubleshooting
Cloud infrastructure
Azure
Stakeholder liaison
Mentoring junior staff
LAN
Microsoft Exchange
Windows
Network infrastructure
VoIP
Continuous improvement
Virtualisation
Mentoring
WAN
SharePoint
Technical writing
Mac OS
Customer support
Customer interaction
Cybersecurity
Communication skills
Microsoft Azure
Active Directory
Intune
Help desk

Full job description

2nd Line Support Engineer

Location: Sevenoaks, Kent

Job Type: Full-time

Salary: £27,000 – £36,000 per annum (depending on experience)

About Us

We are a well-established IT services provider with a strong reputation for technical expertise and exceptional customer service. We support organisations across a wide range of sectors, including healthcare, legal, manufacturing, finance, and commodities.

Our services include:

Managed IT support
Cloud services
Cybersecurity
Hardware and software solutions
IT consultancy

As our business continues to grow, we are looking for an experienced 2nd Line Support Engineer to join our friendly and collaborative team.

The Role

This is a varied and hands-on position providing both remote and on-site technical support to a diverse customer base. You will take ownership of escalated support issues, troubleshoot complex technical problems, and work closely with 1st line engineers, customers, and third-party suppliers to deliver effective solutions.

The successful candidate will be customer-focused, technically capable, and comfortable working in a fast-paced MSP environment.

Key Responsibilities

Provide 2nd line technical support to customers remotely and on-site
Diagnose and resolve escalated hardware, software, network, and cloud-related issues
Support and mentor 1st line engineers where required
Take ownership of incidents through to successful resolution
Maintain accurate technical documentation and update support records
Liaise with customers and third-party vendors to ensure timely issue resolution
Contribute to continuous improvement of support processes and customer service standards

Skills & Experience Essential

Excellent customer service and communication skills
Strong troubleshooting and problem-solving abilities
Ability to prioritise and manage your own workload effectively
Self-motivated with a positive, can-do attitude
Ability to work independently and as part of a team
Experience producing clear and accurate technical documentation

Technical Experience

You should have experience supporting and troubleshooting:

Windows 10 and Windows 11
macOS
Microsoft 365 (Exchange Online, SharePoint, and Teams)
Microsoft Intune and Mobile Device Management (MDM)
Microsoft Azure and Entra ID
Active Directory, Group Policy, and user administration
Backup and disaster recovery solutions
Printers, scanners, and peripheral devices
Networking fundamentals and fault diagnosis
VoIP and hosted telephony systems

Desirable Experience

LAN, WAN, VPN, and VLAN technologies
Managed switches, Wi-Fi solutions, firewalls, and routers
Hyper-V and other virtualisation technologies
Cybersecurity solutions and best practices
Server administration and cloud infrastructure
Previous experience working within an MSP or multi-customer support environment

Benefits

Competitive salary
20 days annual leave plus bank holidays
Additional day off for your birthday
Ongoing training and development opportunities
Exposure to a wide range of technologies and projects
Career progression opportunities within a growing business

If you are an experienced 2nd Line Support Engineer looking to develop your career within a supportive and expanding IT services company, we would love to hear from you.

Pay: £35,000.00-£40,000.00 per year

Ability to commute/relocate:

Sevenoaks TN15: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Are you able to reliably commute to Sevenoaks, Kent and work in the office for 5 days
Do you have experience working for an MSP

Work Location: In person

Quick apply

Refine Your Search

technical support engineer jobs in saint marys hoo, ken

2nd Line Support Engineer

2nd Line Engineer

Technical Support Engineer II, Triage & Discovery

1st Line Engineer

SPECIALIST ICT ENGINEER

Field Service Engineer

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

Discover related jobs

I want to receive the latest job alerts for technical support engineer in saint marys hoo, ken

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected