Senior test Work, Jobs in Sale, Gtm (with Salaries)

Senior Manager - IT Shared Service (Major Incident & Insight)
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Travel
Senior Product Designer
Street Group —Manchester
- £50,000 - £68,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Social Value and Sustainability Lead
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Free parking
- Work from home
Quick apply
Senior Electronics Engineer
Zikodrive —Hebden Bridge
- £47,500 - £52,500 a year
- Full-time
- Schematics
- Engineering
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
Senior Network Engineer
razorblue Careers —Salford
- £48,000 - £53,000 a year
- Hybrid work
- English
- Computer networking
- Life insurance
- Referral programme
Quick apply
Compliance & IMS Lead
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- No degree
- Free parking
- Work from home
Quick apply
Experienced Sales Negotiator
Jordan Fishwick Hale —Altrincham
- £30,000 - £35,000 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
Quick apply
7d
Senior Channel Marketing Manager
Project Better Energy —Hyde
- Up to £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Product management
- Free parking
- Health & wellbeing programme
Quick apply
3d
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
Quick apply
11d
Senior Manager - Operations - Joint International Crime Centre (JICC)
National Crime Agency —Warrington
- £67,609 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
6d
Senior Project Manager
M Group —Rochdale
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Head of Design
Alderley Homes —Warrington
- £70,000 - £80,000 a year
- Full-time
- AutoCAD
- Contracts
- Construction
- Annual leave
Quick apply
2h
Senior Marketing Manager – Commercial Solar
Project Better Energy —Hyde
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
3d
Senior QA Engineer
Betfred —Warrington
- £40,000 - £50,000 a year
- Full-time
- SQL
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Senior Paid Social Media Buyer
TFLI Limited —Macclesfield
- £30,000 - £40,000 a year
- Full-time
- Social media management
- Analysis skills
- APIs
- Annual leave
- Gym membership
Quick apply
Intermediate User Researcher
HippoDigital —Manchester
- £38,500 - £47,000 a year
- Hybrid work
- In-person
- Employee discount
6d
Head of Gaming Growth
Betfred —Manchester
- Full-time
- Analysis skills
- Leadership
- Marketing
- Employee assistance programme
Quick apply
Senior Legal Manager
HM Courts & Tribunal Service —Manchester
- £60,001 - £80,419 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee discount
Senior Director - Hydrogeology
Geosyntec Consultants, Inc. —Manchester
- Full-time
- Remote
- Bachelor's degree
- Travel
- Leadership
3d
Business Engagement Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Communication skills
- Annual leave
17h

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Senior Manager - IT Shared Service (Major Incident & Insight)

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

ITIL Certification
DevOps
Microsoft Office
ITIL
Agile
Financial services
Problem management
Leadership
Banking

Full job description

About the role

Reporting into the Head of IT Shared Support Services, the Senior Manager – Shared Support Services (Major Incident and Insight) is accountable for leading, setting direction and operating key ITIL Processes for the business through a number of ITIL process defined teams.

The Senior Manager – Major Incident & Insight is accountable for the Group-wide leadership, governance and continuous improvement of Major Incident Management, Problem Management, Request Management and Service Reporting across the Society and the Bank.

The role provides authoritative operational leadership during high-impact incidents, while ensuring that learning, insight and preventative action are embedded to improve service stability and reduce operational risk over time.

Operating within a federated, multi-supplier and multi-technology environment, this role ensures consistent outcomes across in-house teams, managed service providers and SaaS platforms, while delivering decision-grade insight to senior leadership, risk and resilience forums.

This is a senior leadership role, focused on command, assurance and influence, rather than day-to-day process operation.

This is a leadership role as defined by the Group’s leadership capability framework. In the teams that you work in and/or manage you will create an inclusive environment where people feel safe to speak up, voice concerns and suggest ideas. You will seek input from others in order to test assumptions, challenge thinking and bring in new perspectives.

We operate on a function led hybrid approach, with two to three days per week on site. Role requires flexibility to travel to other sites for key meetings and collaborative working subject to business demand. Role can be based in Coventry or Manchester.

About you

You will be a credible, calm and authoritative leader, recognised for your ability to operate effectively under pressure providing clarity in complex, high-impact situations.

Possess the ability to communicate complex technical and operational information clearly to senior and executive audiences, both written and verbal and able to structure both technical and business information in a clear and concise manner.

Be an authentic ‘servant-leader’ who takes responsibility for ensuring the team’s success ahead of your own needs. You take a coaching approach and empower others to make decisions that lead to great outcomes. A self-starter who can lead and champion Service Management in an agile environment; must be able to deliver to deadline and self-motivate to succeed in this challenging role.

For this role you’ll need to have:

Significant experience in Major Incident and Problem Management leadership, within financial services and ideally within Banking
Experience in managing a wide variety of internal and external stakeholders and leading and influencing across multi-supplier and cloud-based environments
Strong understanding of ITIL practices, particularly Incident, Problem and Service Reporting.
Experience working with complex, always-on technology estates and third-party service providers.
Demonstrated experience producing executive-grade operational insight and reporting.
Ability to engage confidently with Risk, Audit and Regulatory stakeholders.
ITIL Foundation with further qualification in one or more relevant ITIL process.
Working understanding of Agile Ceremonies and DevOps Techniques.
Essential experience of working in a complex, pressurised production environment in the Banking industry
Use of Microsoft Office Products

Experience in these areas would be helpful:

Public Cloud, Customer-facing and member-facing systems, Infrastructure experience

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at M3 Senior Manager grade

For all colleagues

Apply Now

Refine Your Search

senior test jobs in sale, gtm

Senior Manager - IT Shared Service (Major Incident & Insight)

Senior Product Designer

Social Value and Sustainability Lead

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Senior Network Engineer

Compliance & IMS Lead

Experienced Sales Negotiator

Senior Channel Marketing Manager

PMO Analyst

Senior Manager - Operations - Joint International Crime Centre (JICC)

Senior Project Manager

Head of Design

Senior Marketing Manager – Commercial Solar

Senior QA Engineer

Senior Paid Social Media Buyer

Intermediate User Researcher

Head of Gaming Growth

Senior Legal Manager

Senior Director - Hydrogeology

Business Engagement Manager

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