Customer experience analyst Work, Jobs in Salford, Gtm (with Salaries)

Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
13d
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Customer Service Advisor
Barclays —Stockport
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Product Development Manager
MetroRod Ltd —Macclesfield
- £70,000 - £95,000 a year
- Full-time
- Azure
- Management
- Product management
- Annual leave
- Employee assistance programme
Quick apply
6d
Test Analyst
Core Outcome Solutions Limited —Manchester
- £35,000 - £44,000 a year
- Full-time
- Computer Science
- Engineering
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
Product Data Analyst
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Free parking
Quick apply
5d
1st Line Support Analyst
Eventura Limited —Bolton
- From £26,500 a year
- Full-time
- Azure
- Customer service
- English
- Store discount
- Work from home
Quick apply
14h
Onboarding Analyst
DF Capital —Manchester
- Full-time
- Microsoft Office
- Financial services
- Communication skills
- Annual leave
- Gym membership
Quick apply
2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Global EPR Compliance Analyst
Ecoveritas Ltd —Manchester
- From £26,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Work from home
- Sick pay
Quick apply
10d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £42,085 - £46,541 a year
- Full-time
- Sick pay
Operations Analyst
Thirdfort —Manchester
- From £27,000 a year
- Full-time
- Hybrid work
- English
- IT
- Communication skills
- Annual leave
- Work from home
Quick apply
4d
Business Analyst
DF Capital —Manchester
- Full-time
- Salesforce
- Bachelor's degree
- Business
- Annual leave
- Gym membership
Quick apply
Bank Reconciliation Analyst
Travel Counsellors —Manchester
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Organisational skills
Quick apply
Government Banking Servicing Executive
Barclays —Knutsford
- Customer service
- Administrative experience
- Financial services
3h
IT Customer Experience Support Analyst
Anaplan —Manchester
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
11d
Insight Analyst
Betfred —Warrington
- £29,000 - £30,000 a year
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Commercial Data Analyst
Johnson Controls —Manchester
- Full-time
- Sales
- SQL
- Analysis skills

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customer experience analyst jobs near salford, gtm

Reporting and Insight Analyst

Clear Business -
Sale

Quick apply

Job details

Full-time
£28,879 - £36,098 a year

Benefits

Free parking
Cycle to work scheme
On-site gym
Annual leave
Company pension
Employee discount

Qualifications

Power BI
Azure
Cloud architecture
Microsoft SQL Server
SSRS
Tableau
SQL
SQL Server Management Studio
Agile
Communication skills
Data warehouse
Python

Full job description

Are you driven by data and inspired by innovation? In this pivotal role, you'll harness both established and emerging technologies to deliver powerful reporting and actionable insights that shape strategic decisions across the business. Your work will not only drive performance, it will also elevate our internal data culture, build capability and confidence across teams.

As a trusted expert, you’ll:

Lead the creation of dynamic dashboards, visualisations, and reports that bring clarity to complexity
Champion intuitive, self-serve analytics tools that empower stakeholders to explore and understand their data
Advise and influence at all levels of the organisation, translating technical insights into meaningful business outcomes
Thrive in a fast-paced environment, managing multiple priorities with autonomy and precision

We’re looking for someone who’s not just skilled in data—but passionate about its potential to transform how we work, think, and grow as a business.

What you’ll be doing

Collaborate across teams to deliver impactful reporting and visualisation solutions, offering insights that guide performance and promote best practices—including intuitive self-service tools.
Contribute to the evolution of our cloud and on-premise reporting architecture, working closely with data engineers, tech teams, and subject matter experts to enhance our data assets.
Help define and refine standards, techniques, and tools for reporting and visualisation, supporting consistency and excellence across the data function.
Champion the adoption of self-service dashboards and analytics, actively engaging stakeholders to boost data literacy and empower smarter decision-making.

What Success Looks Like

Clear, actionable insights and visualisations that support a data-informed culture across the business.
Strong, trusted relationships with stakeholders—you're seen as a go-to expert and advisor.
Agile, responsive delivery that meets tight deadlines and adapts to evolving needs.
Robust data governance and security practices that reinforce trust and integrity in our data ecosystem.

Your experience

Proven experience in a reporting and insights role, delivering value-led outcomes and driving adoption of self-service analytics.
Hands-on knowledge of cloud and on-premise reporting tools, with a track record of contributing to data asset development.
Expertise in Power BI (essential), plus familiarity with tools like SSRS, Looker, Tableau, or similar.
Strong SQL skills (essential), with Python experience a plus.
Experience using data production tools such as SQL Server Management Studio or Databricks.
Ability to coach and mentor users in adopting new reporting solutions.
Comfortable working in agile environments and managing stakeholder expectations from discovery to delivery.

Skills that will set you apart:

Pragmatic, delivery-focused mindset with an 80/20 approach to problem-solving.
Excellent communication skills—you can translate complex data into compelling visual stories.
Agile delivery capabilities within both traditional and modern project frameworks.
Solid understanding of data warehousing and dimensional modelling.

Qualifications/Requirements

2–4 years’ experience in a data insights role with a proven track record of delivering transformational reporting solutions.
Strong grasp of data integration and engineering principles.
High proficiency in Power BI and SQL; working knowledge of Python or similar data languages.
Experience with Microsoft Azure is a plus.

Our Story

Clear Business was founded with a simple yet powerful mission: to make life easier for our customers and more fulfilling for our colleagues. We’re proud to be one of the UK’s leading providers for small businesses, offering a unique one-stop solution for essential services—including Phone, Broadband, Mobile, Water, Gas, Green Electricity, Payment Services, and Insurance.

Over the past 20+ years, our journey has been defined by innovation, growth, and recognition. We’ve earned prestigious accolades such as Investors in People, The Northern Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Most recently, we were honoured with the ‘One to Watch’ award from Best Companies—an exciting testament to our culture, values, and commitment to excellence.

In return for your hard work, you’ll get

At Clear Business, we know that great people make great companies. That’s why we offer a benefits package designed to support your well-being, reward your hard work, and help you thrive—both in and out of the office.

Pension contributions and life assurance coverage to support your future and protect what matters most.
25 days of annual leave, increasing to 28 days based on tenure.
Your birthday off every year – because you deserve to celebrate.
Flexibility to buy up to 10 extra holidays or sell up to 5 days annually.
Exclusive discounts at top high street and online retailers.
Cycle to work scheme and travel loans for people wanting a greener commute.
24/7 access to a GP, mental health support, fitness programmes, and free legal and financial advice.
A strong focus on wellbeing, with resources to help you feel your best every day.

The important extras

Hybrid working - enjoy the flexibility of working remotely for up to three days a week.
Engage in charity fundraising and volunteering activities as part of our giving back initiative.
Enjoy fantastic on-site amenities including a free gym, free parking, a subsidized café, and an on-site bar for post-work drinks, quiz nights, and social events.
Full time/Permanent contract of 37.5 hours per week.
No weekends and every bank holiday off.

What happens next

Ready to turn data into decisions? Apply now and be part of a team that’s shaping the future of insights.

Across Clear Business, we’re passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams.

All successful candidates will be subject to pre-employment checks.

Please note that this vacancy may close early if we receive a sufficient number of suitable applications; however, we may retain your application on file for future opportunities

#LI-KG1

We are one of the UK’s leading providers of essential services to small businesses. We supply a wide range of essential services – Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards:

The Lloyds Bank National Business Awards 2019
Greater Manchester Business Awards 2019
Lanarkshire Business Excellence Awards 2019

Email: [email protected]

Quick apply

Refine Your Search

customer experience analyst jobs in salford, gtm

Reporting and Insight Analyst

1st line Service Desk Analyst

Junior Cyber Security Analyst

Specialist Support Analyst

Customer Service Advisor

Product Development Manager

Test Analyst

Product Data Analyst

1st Line Support Analyst

Onboarding Analyst

2nd Line IT Support Analyst

Global EPR Compliance Analyst

Jigsaw Homes Group Limited

Operations Analyst

Business Analyst

Bank Reconciliation Analyst

Government Banking Servicing Executive

IT Customer Experience Support Analyst

Insight Analyst

Commercial Data Analyst

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