Director of customer experience Work, Jobs in Salford, Gtm (with Salaries)

Head of Communications
CarFinance247 —Manchester
- Up to £70,000 a year
- Monday to Friday
- Financial services
- AI
- Leadership
Quick apply
11d
Director of Customer Revenue & Retention
Harris Computer Systems —Manchester
- £325 a day
- Full-time
- Hybrid work
- Sales
- Annual leave
Regional Operations Director - Places Leisure
Places for People —Manchester
- £80,000 - £90,000 a year
- Travel
- Contracts
- Leadership
- Annual leave
- Employee discount
Head of Resourcing
Office for Standards in Education, Children's Services and Skills —Manchester
- £69,322 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Flexible schedule
7d
Senior Contracts / Operations Manager
Sylk Flooring Ltd —Macclesfield
- £50,000 - £60,000 a year
- Full-time
- Project management
- Driving
- Travel
Quick apply
Head of Contract Management
Government Commercial Function —Manchester
- £82,600 - £100,938 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Contracts
Head of Corporate Relationships
Together —Cheadle
- Full-time
- Management
- Leadership
Quick apply
Automotive Community Services Director
VW Classic Club UK Ltd —Manchester
- £115,000 a year
- Marketing
- Bachelor's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Managing Director - Facilities Management
Mercury Hampton Ltd —Manchester
- £90,000 - £100,000 a year
- Full-time
- Leadership
Quick apply
Senior Manager - Customer Services Strategy and Governance
The Co-operative Bank —Manchester
- Up to £90,000 a year
- Full-time
- Hybrid work
- Financial services
12h
Country Director GB
Uniphar Medtech UK Limited —Manchester
- Analysis skills
- Business
- Leadership
Quick apply
Head of TechOps Delivery
Betfred —Manchester
- £85,000 - £100,000 a year
- Full-time
- Project management
- Organisational skills
- Agile
Quick apply
5d
Head of Facilities Management and Property Services
University of Salford —Salford
- Full-time
- Contracts
- Leadership
- Employee assistance programme
11d
Head of Commercial - Digital
Government Commercial Function —Manchester
- £82,600 - £100,938 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
13d
VP Enterprise Growth
Bright Horizons —Manchester
- From £99,000 a year
- Full-time
- Hybrid work
- Sales
- Master's degree
- Business development
- Employee discount
Quick apply
8d
Client Manager
Mawdsleys —Salford
- Full-time
- Hybrid work
- CRM software
- Business development
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
7d
Client Success Director
PHMG Careers —Manchester
- From £35,000 a year
- Microsoft Outlook
- Sales
- Customer service
- Annual leave
- Work from home
Quick apply
14d
Premium Sales Director - Manchester United
Elevate —Manchester
- £80,000 - £95,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
14d
Head of Demand Planning
Precision Polymer Engineering Limited —Blackburn
- £60,000 - £70,000 a year
- Full-time
- Management
- Sales
- Microsoft Office
- Annual leave
5d

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Head of Communications

CarFinance247 -
Manchester

Quick apply

Job details

Up to £70,000 a year
11 days ago

Benefits

On-site gym
On-site parking

Qualifications

Financial services
AI
Leadership

Full job description

About The Role

CarFinance247 is looking for a Head of Communications to lead and shape our communications strategy during an exciting period of transformation. Monday to Friday, offering a salary of up to £70,000 depending on experience

This is a rare opportunity to build an in-house communications function from the ground up and shape the narrative of one of the UK's leading automotive finance businesses. As Head of Communications, you will play a pivotal role in supporting our evolution from a traditional broker into a technology-led platform.
Reporting to the Managing Director, you will work closely with the CEO and Board of Directors, acting as a trusted adviser on communications strategy, reputation, leadership positioning and organisational change. You will own the framework, strategy and delivery approach, partnering with specialist agencies where required rather than inheriting an established model.
A key part of the role will be defining, embedding and championing the company's tone of voice, ensuring a clear, consistent and authentic identity across external communications, leadership messaging, internal engagement and brand storytelling.

You will be responsible for:

Developing and delivering the communications strategy that supports our transformation and strengthens our market position.
Defining and evolving the organisation's tone of voice, creating clear guidelines that reflect our values, ambitions and technology-led future.
Raising the profile of the business and its leadership team through earned media, thought leadership and strategic storytelling.
Creating data-led PR campaigns that leverage our unique insight into the UK car finance market.
Leading internal and change communications to keep colleagues informed, engaged and aligned with business priorities and values.
Managing agency relationships, setting clear briefs and holding partners accountable for commercial outcomes.
Building a communications approach that reflects the changing landscape of search, discoverability and AI-driven information consumption.

This is a hands-on leadership role for someone who enjoys creating, influencing and building capability rather than managing a large internal team.

About You

We're looking for an experienced communications professional who understands how to operate at senior leadership level and is comfortable advising and challenging executives, including the MD, CEO and Board of Directors.

You will bring:

A strong background in communications within a regulated financial services or fintech environment, with a sound understanding of FCA requirements and Consumer Duty.
Demonstrable experience building, reshaping or transforming a communications function rather than solely managing an established one.
A proven track record of increasing the profile of organisations and senior leaders through earned media and thought leadership.
Experience managing external agencies as the client, setting strategic direction and measuring performance against clear objectives.
Strong internal and change communications expertise within growing or transforming businesses.
Commercial awareness, with a focus on outcomes and business impact rather than volume of media coverage.
Exceptional writing skills, with the ability to communicate complex ideas in clear, straightforward and engaging language.
Data-led or digital PR expertise.
Experience within high-growth, private equity-backed or significant transformation environments.
An understanding of how AI is influencing search, content discovery and communications strategy.

About Us

Subsidised Onsite Parking
A great working environment with free fruit and juice bars
Birthday off!
Onsite Gym
Free transport to and from Piccadilly Train station
Free Barista bar serving teas and coffees
Excellent career progression

About Team 247

We’re more than the UK’s #1 digital car finance platform. We’re a Manchester tech business that’s reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we’re on a mission to make car finance simple, fast, and customer-first.

We’ve got big goals – and the roadmap to get there. Join us and be part of something exciting.

Our values Passion, Ownership, Resilience and Togetherness define how we work and win. We look for people who bring energy and drive, take accountability, push through challenges, and back their teammates. If you care about doing a great job, stepping up when it matters, and succeeding as part of a team, you’ll fit right in.

Quick apply

Refine Your Search

director of customer experience jobs in salford, gtm

Head of Communications

Director of Customer Revenue & Retention

Regional Operations Director - Places Leisure

Head of Resourcing

Senior Contracts / Operations Manager

Head of Contract Management

Head of Corporate Relationships

Automotive Community Services Director

Managing Director - Facilities Management

Senior Manager - Customer Services Strategy and Governance

Country Director GB

Head of TechOps Delivery

Head of Facilities Management and Property Services

Head of Commercial - Digital

VP Enterprise Growth

Client Manager

Client Success Director

Premium Sales Director - Manchester United

Sr. Product Manager

Head of Demand Planning

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