Finance agent Work, Jobs in Salford, Gtm (with Salaries)

Collections Support Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
New Partner Experience Team Lead - Belgium Market (12 months FTC) - Dutch Speaking
Deliveroo —Manchester
- Full-time
- Hybrid work
- Management
- Customer service
- English
Customer Banking Agent
Capita —Warrington
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
- Annual leave
- Work from home
11d
New Partner Experience Team Lead - Belgium Market (12 months FTC)
Deliveroo —Manchester
- Full-time
- Hybrid work
- Management
- Customer service
Lender Services Agent
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
Junior Asset Manager
FI Real Estate Management —Chorley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Referral programme
Quick apply
New Partner Experience Team Lead - French Market
Deliveroo —Manchester
- Full-time
- Hybrid work
- Management
- Customer service
- English
Treasury Automation and Process Lead
Travel Counsellors —Manchester
- Hybrid work
- Data analysis skills
- Analysis skills
- Accounting
Quick apply
Financial Services Dealer Agent
Select Engineering —Manchester
- £17.46 an hour
- Call to connect
- Analysis skills
- Continuous improvement
- Communication skills
AP Freshdesk Support Analyst
Travel Counsellors —Manchester
- Hybrid work
- Microsoft Excel
- Microsoft Office
- IT
Quick apply
Account Manager Capital Sales - North West & North Wales Territory
Baxter —Stockport
- Sales
- Computer literacy
- Microsoft Office
- Annual leave
Specialist II, Client Processing - Loans Administrator and Data Analyst
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Specialist, Client Processing Representative II
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Property Manager
Shenton Group —Manchester
- £48,000 - £52,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
Commissions Support Analyst
Travel Counsellors —Manchester
- Hybrid work
- Microsoft Excel
- Customer service
- Hotel
- Annual leave
Quick apply
9d
Sales Agent
Mis-sold Expert —Manchester
- £30,000 - £35,000 a year
- Full-time
- Financial services
- In-person
- Phone etiquette
Quick apply
5d
Specialist, Client Processing
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
AI Compliance Officer
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Financial services
- AI
- Communication skills
Billing Manager
Clarity Travel —Manchester
- Full-time
- Hybrid work
- CRM software
- Supervising experience
- Business
- Employee assistance programme
- Employee discount
Quick apply
Software Engineering Team Lead
M-KOPA —Manchester
- Full-time
- Remote
- Azure
- AWS
- Mentoring

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Collections Support Agent

JaJa Finance Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£29,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Customer service
Communication skills

Full job description

️ Collections Support Agent

Hybrid

Manchester

Collections, Operations

Full Time - 2 days per week in office

£29,000

Who we are

Jaja is a UK‑based consumer finance business with a simple mission: to empower customers to buy, borrow and build using smart tech, strong data, and clear design. We launched our digital credit card in 2018 and we’re continuing to grow, with new products and experiences in the pipeline. Our goal is to strip out unnecessary complexity and give people more control over their money — or as we put it, Make Simple. Our values guide how we work: Care Deeply. Adapt & Thrive. Challenge Everything. Go For It. Own It. Make It Simple. We’re scaling quickly, and there’s a lot of exciting change happening across the business.

We’re growing and transforming - and we’re looking for compassionate, confident communicators to join us on this exciting journey. Whether you’re an experienced collections professional or bring customer service experience from a financial setting, your mindset matters most. If you’re eager to learn, motivated to grow, and thrive in a supportive team environment, our excellent training will set you up for success. In this role, you’ll support customers through a variety of financial situations including arrears, overlimit, persistent debt, and vulnerability with empathy and care. The role is split between phone-based activity and live chat functions. If you’re looking to build a career, there’s real opportunity to grow. Our Operations team is full of inspiring success stories, and we’re proud of our strong track record in developing talent. We value team players who embrace change, are curious to learn, and are passionate about delivering exceptional customer experiences.

What You’ll Be Doing:

Supporting customers across collections channels (chat, phone, email, and written) with empathy and understanding.
Listening actively and assessing customer situations to agree on sustainable, affordable solutions.
Tailoring your approach to support vulnerable customers with sensitivity and care.
Sharing ideas to improve our processes and adapting quickly to change.
Managing varied workloads and solving problems with confidence and creativity.
Keeping accurate records in line with company and regulatory standards.
Sharing customer feedback to help us continuously improve.
Meeting quality and compliance standards while delivering outstanding service.
Collaborating with your team to meet goals and support one another.
Staying informed on products, services, and operational updates.
Working towards individual and team KPIs and SLAs.

What You’ll Bring:

Experience in collections or customer service, ideally within credit cards or lending.
Understanding of financial services regulations related to collections.
Strong verbal and written communication skills.
Confidence working in a fast-paced, evolving environment.
Familiarity with call centre technologies (diallers, customer portals, etc.).
A proactive mindset - you enjoy solving problems and making things better.

Why Join Us?

This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.

We have a collaborative team structure fuelled by an exciting mix of people, welcoming experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself!

Plan Your Commute

We're based at XYZ Building, Floor 2, Suite 5, Hardman Boulevard, Manchester, M3 3AQ, just a short walk from Deansgate (5 mins), Salford Central (8 mins), and Manchester Victoria (15 mins)

What's in it for you?

The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever
Competitive salary
Pension contributions, including Salary Exchange facility
Annual bonus potential
Private medical cover provided by Vitality (Optional benefit)
25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
Your birthday off each year as an additional day's holiday
4x life insurance cover
Access to our confidential Employee assistance programme

Quick apply

Refine Your Search

finance agent jobs in salford, gtm

Collections Support Agent

New Partner Experience Team Lead - Belgium Market (12 months FTC) - Dutch Speaking

Customer Banking Agent

New Partner Experience Team Lead - Belgium Market (12 months FTC)

Lender Services Agent

Junior Asset Manager

New Partner Experience Team Lead - French Market

Treasury Automation and Process Lead

Financial Services Dealer Agent

AP Freshdesk Support Analyst

Account Manager Capital Sales - North West & North Wales Territory

Specialist II, Client Processing - Loans Administrator and Data Analyst

Specialist, Client Processing Representative II

Property Manager

Commissions Support Analyst

Sales Agent

Specialist, Client Processing

AI Compliance Officer

Billing Manager

Software Engineering Team Lead

I want to receive the latest job alerts for finance agent in salford, gtm

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