Technology management occupations Work, Jobs in Salford, Gtm (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Head of Technology
Individual Restaurants —Manchester
- £65,000 - £75,000 a year
- Full-time
- Hospitality
- Bar
- Azure
Quick apply
3d
Head of Technology UKI
Bupa —Salford Quays
- Full-time
- Computer Science
- Engineering
- Software development
- Employee discount
- Gym membership
Quick apply
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco —Manchester
- Full-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Senior Technical Delivery Manager
The Guinness Partnership —Oldham
- £76,839 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Project management
Junior Project Manager / Website Developer
Beebot AI —Sale
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Project management
- HTML
Quick apply
2d
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Computer networking
- Organisational skills
- Leadership
- Employee assistance programme
12d
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco UK —Manchester
- Part-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Service Desk Team Leader
LIMA Networks LTD —Salford Quays
- £45,000 - £50,000 a year
- Full-time
- Computer networking
- Organisational skills
- Leadership
Quick apply
Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Travel
5d
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Services Project Manager
Siemens —Manchester
- £50.00 - £99.90 an hour
- Full-time
- Hybrid work
- Computer Science
- PMP
- Engineering
Data Centre Manager
ONNEC Group —Manchester
- £46,000 - £54,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- IT
Quick apply
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Senior Technical Program Manager
SkyForge Digital —Manchester
- £74,400 - £98,400 a year
- Full-time
- Project management
- Organisational skills
- Agile
- Employee stock purchase plan
Quick apply
3d
Service Desk Manager
Vix Technology —Manchester
- £45,000 - £55,000 a year
- Full-time
- IT
- AI
- Communication skills
Quick apply
IT Project Manager
Oxalis Logistics UK —Huddersfield
- £40,000 - £50,000 a year
- Full-time
- PMP
- Travel
- Communication skills
13d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
Digital Information Management Lead
AECOM —Manchester
- Full-time
- Hybrid work
- Sales
- Engineering
- Master's degree
Scrum Master
Raytheon —Manchester
- Full-time
- Agile

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

technology management occupations jobs in salford, gtm

Major Incident Management Lead

Head of Technology

Head of Technology UKI

Operational Technology / Project Management Professionals (OT/SCADA PLC)

Senior Technical Delivery Manager

Junior Project Manager / Website Developer

Service Desk Team Leader

Operational Technology / Project Management Professionals (OT/SCADA PLC)

Service Desk Team Leader

Senior Manager - IT Shared Service (Major Incident)

Technology Analyst - PMO (UK Remote)

Services Project Manager

Data Centre Manager

Service Desk Manager

Senior Technical Program Manager

Service Desk Manager

IT Project Manager

Helpdesk Team Leader

Digital Information Management Lead

Scrum Master

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