Job Summary
The Compliance Officer will be responsible for overseeing and maintaining the company's regulatory compliance framework, ensuring adherence to FCA requirements, industry accreditations, and data protection obligations. The role supports the business by embedding a strong compliance culture, managing regulatory relationships, ensuring staff competence, and maintaining up-to-date policies, training, and governance process as the business grows.
Key Responsibilities:
Regulatory and Industry Compliance
- Act as the primary point of contact for regulatory compliance matters with the FCA, NACFB, SAF and other relevant bodies.
- Manage ongoing FCA obligations, including regulatory data submissions.
- Conduct and document the Consumer Duty Annual Review
- Implement regulatory updates, policy amendments, and handbook changes relevant to the business.
- Liaise with the FCA on queries or information requests.
- Oversee regulated activity processes and ensure compliant implementation.
- Complete ONS Submissions on a quarterly basis.
- Support and produce documentation for annual audits.
Accreditation and External Requirements
- Maintain NACFB and SAF accreditation on an ongoing basis.
- Organise and monitor companywide SAF learning, approvals, and renewal testing.
- Ensure all employees meet accreditation requirements prior to annual submissions.
- Attend external webinars and training sessions delivered by regulators and industry bodies (e.g. FCA, FLA, NACFB)
Training and Competence
- Deliver compliance training sessions (typically 3-4 hours depending on audience size).
- Design and implement annual compliance and fraud refresher training programmes.
- Manage mandatory training modules, monitoring completion and competency.
- Maintain accurate internal training records.
Policies, Procedures and Governance
- Own the company suite of Compliance and company policies, ensuring they are current, relevant, and effective.
- Implement an annual policy review cycle, including documentation and board-level sign off.
- Develop and introduce new policies and internal documents where required in line with regulatory guidance.
Data Protection and Information Governance
- Oversee GDPR compliance, including Complaints, SARs, Consent Management and Privacy Notices.
- Review and update Privacy Policy as required.
- Lead on data cleansing retention, including the development and implementation of a formal Data Retention Policy aligned with ICO guidance.
Third Parties and Business Relationships
- Oversee supplier, introducer, Appointed Representative (AR) and Introducer AR compliance set-ups.
- Manage relationships with third-party credit agencies.
Skills and Experience
Essential
- Strong working knowledge of FCA regulation within a financial services environment.
- Experience managing regulatory reporting, audits, and industry accreditations.
- Practical understanding of GDPR and data protection obligations.
- Ability to interpret regulatory guidance and translate it into practical business processes.
- Excellent organisational skills with strong attention to detail.
- Confident stakeholder engagement, including external regulators and internal teams.
Desirable
- Highly organised and proactive.
- Pragmatic, risk-aware decision maker.
- Comfortable working independently and managing multiple priorities.
- Clear communicator who can influence at all levels of the business.
- Committed to continuous improvement and best practice compliance standards.
Pay: £31,000.00-£35,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
