Customer experience manager Work, Jobs in Salisbury, Wil (with Salaries)

Housing Customer Experience Manager
Wiltshire Council —Salisbury
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
Assistant General Manager
Everyman Media —Salisbury
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
10d
Ladies Fashions Department Assistant Manager/Supervisor Full Time
Bradbeers —Salisbury
- Full-time
- In-person
- Employee discount
Quick apply
Sales - Sales Advisor - UK
New Look —Salisbury
- Part-time
- Microsoft Word
MINI Brand Manager
Marshall Motor Group —Salisbury
- Weekend availability
- Sales
- Annual leave
- Employee discount
Quick apply
Duty Resource Manager (OUTER)
South Western Railway —Salisbury
- Full-time
- Communication skills
- Employee discount
6h
Library Manager
Wiltshire Council —Salisbury
- £34,434 - £36,363 a year
- Part-time
- Hybrid work
- Communication skills
2d
Warehouse and Relief Assistant Shop Manager
Shaw Trust —Salisbury
- £26,228 a year
- Annual leave
- Employee assistance programme
Project Co-ordinator - Liquidlogic Implementation
Staffordshire County Council —Salisbury
- £30,024 - £33,699 a year
- Full-time
- Microsoft Office
- Communication skills
5h
ASSISTANT MANAGER
Primark —Salisbury
- £47,060 a year
- Continuous improvement
- Annual leave
6d
Assistant Store Manager
Tapi —Salisbury
- Full-time
- Employee assistance programme
- Employee discount
11d
Retail Store Manager
bp Retail —Salisbury
- £43,879 a year
- Full-time
- Café
- Annual leave
- Employee assistance programme
Customer Advisor
Neal's Yard Remedies —Salisbury
- £13.45 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
9d
Assistant Manager - Salisbury
Hays Travel —Salisbury
- Full-time
- Sales
- Time management
- Annual leave
- Employee discount
Store Manager
Coffee#1 —Salisbury
- £33,000 a year
- Full-time
- Management
- Customer service
- No experience needed
- Employee discount
Shift Manager
Greggs —Salisbury
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Operations Manager
Breathe Safety Ltd —Christchurch
- £45,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Programme Manager
Leidos —Ham
- £58,400 - £74,900 a year
- Full-time
- Hybrid work
- PMP
- Project management
- No degree
- Annual leave
- Work from home
6d
Customer Operations Manager
Royal Mail Group —New Milton
- Full-time
- Management
- Travel
- Leadership
- Annual leave
- Sick pay
9d
Business Development Manager (BDM) - Salisbury - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Salisbury
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply

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customer experience manager jobs near salisbury, wil

Housing Customer Experience Manager

Wiltshire Council -
Salisbury

Apply Now

Job details

Permanent | Full-time
£39,862 - £41,771 a year

Full job description

Salary: £39,862 - £41,771

Hours per week: 37 hours

Interview date: Week commencing Monday 13 June 2026

We are looking for a Housing Customer Experience Manager to develop and improve the way we interact with our tenants across Wiltshire. With over 5,300 homes and a £31m rental turnover, our Housing Management Service plays a crucial role in ensuring tenant satisfaction, and this role is central to shaping how residents experience our services. You will oversee all resident interactions, strengthen engagement and lead our Resident Engagement Team, using feedback and ‘mystery shopper’ exercises to drive continuous improvement.

We are seeking a proactive, empathetic and solution‑focused individual with significant experience of working in a similar role within a social housing landlord service. You will bring expert knowledge of the issues currently affecting social housing providers, alongside a strong understanding of relevant policies, legislation and the regulatory expectations set by the Regulator of Social Housing. Your work will support improved resident communications, effective handling of feedback and consistent compliance with Consumer Standards, making a direct and positive impact on tenant wellbeing and the reputation of the service.

In return, you will have the opportunity to influence service delivery, contribute to policy development and help shape how we respond to the needs of our tenants. This is a role where your insight and leadership will make a lasting difference to residents' lives.

If you have experience in social housing, a passion for customer experience and the drive to create meaningful change, we would love to hear from you.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here .

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

For more details, contact Jamie Peters, Housing Income Manager, via email , or call 01722 434732 x54732.

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Apply Now

Refine Your Search

customer experience manager jobs in salisbury, wil

Housing Customer Experience Manager

Assistant General Manager

Ladies Fashions Department Assistant Manager/Supervisor Full Time

Sales - Sales Advisor - UK

MINI Brand Manager

Duty Resource Manager (OUTER)

Library Manager

Warehouse and Relief Assistant Shop Manager

Project Co-ordinator - Liquidlogic Implementation

ASSISTANT MANAGER

Assistant Store Manager

Retail Store Manager

Customer Advisor

Assistant Manager - Salisbury

Store Manager

Shift Manager

Operations Manager

Programme Manager

Customer Operations Manager

Business Development Manager (BDM) - Salisbury - Circa 41k Basic - 53k OTE Uncapped

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