Insurance agent Work, Jobs in Salisbury, Wil (with Salaries)

Retention Agent
Tedaisy Insurance Group Limited —Salisbury
- £24,000 - £24,500 a year
- Monday to Friday
- Sales
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Claims Customer Service Agent (FTC 15 months)
Tedaisy Insurance Group Limited —Salisbury
- £24,000 - £24,500 a year
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
23h
Customer Service Agent
Tedaisy Insurance Group Limited —Salisbury
- £24,000 - £24,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
10d
Agricultural Liaison Officers
Dalcour Maclaren —Salisbury
- Military
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Operational Analyst
Roke —Romsey
- Full-time
- Bachelor's degree
- No degree
- Employee assistance programme
Ramp Driver
ABM UK —Steeple Langford
- £17.10 an hour
- Weekend availability
- Driving
- Communication skills
- Employee discount
Quick apply
21h
Operational Analyst
Roke Manor Research Limited —Romsey
- Bachelor's degree
- No degree
- Employee assistance programme
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Ramp Driver
ABM —Steeple Langford
- £17.10 an hour
- Weekend availability
- Driving
- Communication skills
16h
Residential Sales Negotiator / Estate Agent
Woolley Wallis —Fordingbridge
- Full-time
- Sales
- Organisational skills
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Buildings Consultant
Ageas —Eastleigh
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Travel
- Contracts
- School
1d
Employer’s Agent
Ridge & Partners LLP —Winchester
- Full-time
- Organisational skills
- Construction
Software Engineer (Python and Java)
Leidos —Ham
- £47,600 - £61,000 a year
- Full-time
- DevOps
- Java
- AWS
- Annual leave
- Work from home
Finance Systems and AI Enablement Specialist
Vitality —Bournemouth
- No degree
- AI
SALES EXECUTIVE
Verisure Services (UK) Limited —Southampton
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Facilities Hygienist
British Pepper & Spice Ltd —Eastleigh
- £12.88 an hour
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
Telemarketing Executive
Sirus Telecom —Eastleigh
- Leadership
Assistant Property Manager
Rendall & Rittner —Poole
- Full-time
- Hybrid work
- Human resources
- Communication skills
- Employee assistance programme
- Employee discount
Operations Assistant
WP Group —Hythe
- £28,000 - £35,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply

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Retention Agent

Tedaisy Insurance Group Limited -
Salisbury

Quick apply

Job details

Permanent
£24,000 - £24,500 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Sales
Customer service
Negotiation

Full job description

Join an Award-Winning Team and Help Protect the Pets People Love

Recognised as Best Place to Work 2026 and Best Place to Work for Development 2026, we're looking for a passionate Customer Service & Retention Agent to join our team in Salisbury.

If you love helping people, enjoy building relationships and thrive on making a difference, this could be the perfect role for you.

Every day, you'll support pet owners as their policies come up for renewal, helping them understand the value of staying protected and ensuring their beloved companions continue to receive the cover they need. You'll be a trusted voice, a problem solver and a champion for great customer experiences.

This isn't a role where you're simply answering calls. It's about creating positive conversations, building loyalty and making every interaction count.

What You’ll Do

Be the renewal champion: Reach out to customers approaching the end of their policy, highlight the benefits of staying covered and guide them through the renewal process.
Deliver outstanding service across phone, live chat and email - every interaction matters.
Build genuine rapport with customers to foster trust and long-term loyalty.
Clearly explain policy details so customers feel informed and confident in their decisions.
Handle objections with empathy and skill, turning hesitation into reassurance.
Troubleshoot issues and resolve queries promptly, escalating complex cases when needed.
Keep accurate records in our CRM system and ensure compliance with GDPR and FCA guidelines.
Share customer feedback to help us improve and innovate.
Stay up-to-date on products and processes so you can provide expert support.
Hit performance targets that reflect both customer satisfaction and retention success.

What We’re Looking For

Experience in customer service or sales, ideally in a fast-paced environment.
A natural communicator; clear, confident and empathetic.
Skilled in negotiation and objection handling, with a knack for turning “maybe” into “yes.”
Strong problem-solving ability and attention to detail.
Comfortable managing multiple tasks and systems at once.
Self-motivated, target-driven and eager to succeed.
Integrity and fairness - you put the customer first while balancing business goals.

Location: Salisbury (on-site, SP1)

Hours: Monday – Friday, 35 hours per week, shift patterns between 9am – 7pm

Pay: £24,500 per annum

What we Offer

23 days holiday per year (plus bank holidays)
Your birthday off (paid)
4 x salary life assurance
Company pension
Healthcare including 24/7 GP advise & mental health helpline
Discounts at hundreds of brands you know and love
Employee assistance programme
Competitive salary
Discretionary lunch provided to assist with cost of living

Interested or want to know more? Apply today!

Company Overview

Tedaisy Insurance Group, a leading UK InsureTech, consisting of Tedaisy Underwriting Limited, Tedaisy Insurance Brokers Limited, Tedaisy Claims Limited and Tedaisy Technologies Limited, provides a full suite of online insurance solutions for pet and travel markets. Together, we bring value to every element of the insurance chain. We use data and automation to deliver market leading products with a superior customer experience, whilst maintaining competitive and fair pricing.

Quick apply

Refine Your Search

insurance agent jobs in salisbury, wil

Retention Agent

Claims Customer Service Agent (FTC 15 months)

Customer Service Agent

Agricultural Liaison Officers

Operational Analyst

Ramp Driver

Operational Analyst

JUNIOR SALES CONSULTANT

JUNIOR SALES ADVISOR

Ramp Driver

Residential Sales Negotiator / Estate Agent

Buildings Consultant

Employer’s Agent

Software Engineer (Python and Java)

Finance Systems and AI Enablement Specialist

SALES EXECUTIVE

Facilities Hygienist

Telemarketing Executive

Assistant Property Manager

Operations Assistant

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