Service desk support Work, Jobs in Samlesbury, Lan (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
8d
Receptionist/Administrator
Lewis Mitchell Solicitors —Clitheroe
- £24,784.50 - £38,542.74 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Receptionist/Administrator
Jaaam Radiology Services Ltd Trading as Elixier Diagnostics —Preston
- From £12.71 an hour
- Part-time
- CRM software
- BLS Certification
- English
- Flexible schedule
Quick apply
10d
Service Desk and Operations IT Support Apprentice
East Lancashire Hospitals NHS Trust —Preston
- £15,600 a year
- Full-time
- Customer service
- Patient care
- IT
8d
Information Security Coordinator
Johnsons Workwear Ltd —Preston
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
- Health & wellbeing programme
Quick apply
2d
Administrator
MWHTreatment —Preston
Field / Desk Hybrid Engineer - North West
Davies —Preston
- Full-time
- Remote
- Continuous improvement
- Employee assistance programme
- Employee discount
Room Attendant
06 Room Attendants —Blackburn
- £12.71 an hour
- Hotel
- Employee assistance programme
Quick apply
2d
Operational Support Officer
HM Courts & Tribunal Service —Blackpool
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
2d
Front of House Staff (Earlies)
Nexo Padel —Blackburn
- £10.85 - £14.00 an hour
- Full-time
- Hospitality
- Social media management
- Customer service
- Free parking
- Employee discount
Quick apply
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
Senior Systems Support Specialist
East Lancashire Hospitals NHS Trust —Lancaster
- £32,073 - £39,043 a year
- Part-time
- GP surgery experience
- Patient care
11d
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Service Support Specialist II
Phillips & Cohen Associates —Salford
- £27,000 - £30,000 a year
- Full-time
- Scripting
- Computer networking
- IT
Quick apply
9d
Front of House Staff (Lates)
Nexo Padel —Blackburn
- £10.85 - £14.00 an hour
- Full-time
- Hospitality
- Social media management
- Customer service
- Free parking
- Employee discount
Quick apply
Business Administration Apprenticeship
AMT Lawyers —Blackburn
- £6 an hour
- Hybrid work
- Business development
- Front desk
- IT
Education Recruitment Team Manager
Operam Education Group —Bamber Bridge
- From £37,000 a year
- Full-time
- Mentoring
- Leadership
- Annual leave
- Sick pay
Quick apply
Security Officer
Securitas UK —Preston
- £14.56 an hour
- Overtime
- In-person
- Communication skills
- Paid training
- Annual leave
Quick apply
4d
Assistant Manager or Aspiring manager In GP Surgery
Primrose Bank Medical Centre & Ewood Medical Centre —Blackburn
- £28,275 - £31,200 a year
- Part-time
- Management
- GP surgery experience
- Supervising experience
- Free parking
Quick apply
5d
Education Recruitment Consultant
Operam Education Group —Bamber Bridge
- £26,500 - £33,500 a year
- Temporary
- Communication skills
- Annual leave
- Sick pay
Quick apply

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year
8 days ago

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in samlesbury, lan

IT Service Desk Engineer

Receptionist/Administrator

Receptionist/Administrator

Service Desk and Operations IT Support Apprentice

Information Security Coordinator

Administrator

Field / Desk Hybrid Engineer - North West

Room Attendant

Operational Support Officer

Front of House Staff (Earlies)

1st line Service Desk Agent

Senior Systems Support Specialist

Service Desk Analyst (2nd Line)

Service Support Specialist II

Front of House Staff (Lates)

Business Administration Apprenticeship

Education Recruitment Team Manager

Security Officer

Assistant Manager or Aspiring manager In GP Surgery

Education Recruitment Consultant

I want to receive the latest job alerts for service desk support in samlesbury, lan

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