Technical product managers & owners Work, Jobs in Samlesbury, Lan (with Salaries)

Senior Customer Journey Product Manager
CAML —Manchester
- £75,000 - £85,000 a year
- Full-time
- Agile
14h
Product Owner PKI and Certificate Management
BAE Systems —Preston
- £75,000 a year
14d
Platform Owner - MDM
Softcat —Manchester
- Hybrid work
- Sales
- School
- Flexible schedule
Resourcelink Product Owner
Culina Group —Warrington
- Full-time
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Head of Product
JDSPORTS —Bury
- Full-time
- Contracts
- Agile
- Leadership
- Employee discount
Quick apply
Associate Product Manager
Finova —Salford
- Hybrid work
- Analysis skills
- Software development
- Agile
- Annual leave
- Employee assistance programme
Product Owner
Zellis —Manchester
- Azure
- Travel
- Human resources
- Annual leave
Regional Product Ops Lead (Commercial)
New Balance —Warrington
- Full-time
- Hybrid work
- Agile
- Communication skills
- Annual leave
- Employee discount
14d
Product Analyst I
Worldpay (UK) Limited —Manchester
- Hybrid work
- Analysis skills
- Agile
- Leadership
Quick apply
Product Owner – Salesforce Programme/Aid Management Application
Ummah Welfare Trust —Bolton
- £29,120 - £34,179 a year
- Full-time
- Computer Science
- Salesforce
- English
- Free parking
- Store discount
Quick apply
13d
Product Manager - AI Trip Support Platform
Booking.com —Manchester
- Full-time
- Hybrid work
- APIs
- In-person
- Relocation assistance
- Annual leave
Senior Digital Product Manager
Bupa —Salford Quays
- Full-time
- Azure
- Product management
- Travel
- Employee discount
- Gym membership
Quick apply
4d
Senior Software Product Analyst
bet365 —Manchester
- Full-time
- Hybrid work
- Continuous improvement
- Product management
- Agile
Quick apply

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Senior Customer Journey Product Manager

CAML -
Manchester

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Job details

Full-time
£75,000 - £85,000 a year
14 hours ago

Qualifications

Jira
Kanban
Agile

Full job description

We’re looking for a Senior Customer Journey Product Manager to play a pivotal role in shaping and delivering outstanding, end-to-end customer experiences. This is a high-impact leadership position at the centre of transformation, where you’ll own and define the journeys that matter most to our customers.

You’ll set a clear vision for simple, intuitive and digitally enabled experiences, ensuring journeys are seamless across channels, suppliers and touchpoints. Acting as the senior voice of the customer, you’ll champion low-effort, high-quality interactions and ensure every change delivers measurable value.

This role is equally about building capability and leading through influence -establishing standards, aligning stakeholders and embedding a product-led, customer-first mindset across the organisation.

Please note: This is a 9-12 month fixed term contract.

Key responsibilities

Own and define critical customer journeys, including future-state, digital-first designs
Lead end-to-end experience design (journeys, channels and communication strategies)
Act as the senior CX authority, governing all customer-impacting change
Define and track journey performance metrics, identifying friction and driving continuous improvement
Manage and prioritise a backlog of journey enhancements, translating CX needs into deliverable outcomes
Influence and align senior stakeholders across CX, Operations, Technology and Commercial teams
Drive standardisation to reduce complexity and enable scalable delivery
Ensure consistency across all suppliers, channels and customer touchpoints

What you’ll bring

Experience

Proven experience owning and optimising customer journeys or products in complex organisations
Strong track record delivering cross-functional transformation initiatives
Experience in digital transformation and/or operational service environments
Ability to simplify complex processes into intuitive, customer-friendly experiences
Demonstrated ability to influence senior stakeholders
Data-led mindset, with experience using insights to drive prioritisation and performance

Knowledge & expertise

Deep understanding of customer journey management and service design
Knowledge of digital-first and multi-channel engagement models
Strong understanding of agile and product-led delivery frameworks
Awareness of regulatory/compliance considerations in customer journeys

Technical skills

Customer journey mapping and service design
Translating business needs into user stories and requirements
Backlog ownership and value-driven prioritisation
Data analysis and performance measurement (e.g. customer effort, satisfaction, conversion)
Familiarity with agile tools (e.g. Jira, Scrum, Kanban)

Key behaviours

Customer-first mindset with a passion for simple, effective experiences
Strategic thinker who can balance long-term vision with delivery
Strong stakeholder management and influencing skills
Collaborative and able to work across diverse teams
Proactive problem solver with a solution-led approach
Resilient and adaptable in a fast-paced, transforming environment

IND789

Apply Now

Refine Your Search

technical product managers & owners jobs in samlesbury, lan

Senior Customer Journey Product Manager

Product Owner PKI and Certificate Management

Platform Owner - MDM

Resourcelink Product Owner

Head of Product

Associate Product Manager

Product Owner

Regional Product Ops Lead (Commercial)

Product Analyst I

Product Owner – Salesforce Programme/Aid Management Application

Product Manager - AI Trip Support Platform

Senior Digital Product Manager

Senior Software Product Analyst

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