Test lead Work, Jobs in Sandon, Hrt (with Salaries)

Customer Behaviour Change Lead
Anglian Water Services Ltd —Huntingdon
- £42,000 - £47,000 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
13d
Functional Integration Lead - Missile
MBDA —Stevenage
- £53,000 - £58,000 a year
- Overtime
- Hybrid work
- Data analysis skills
- Communication skills
- Free parking
Test Area Team Lead
TLD EUROPE —Kempston
- Full-time
- Microsoft Outlook
- English
Quick apply
9d
Senior Authorised Person
M Group —Stevenage
- Overtime
- Engineering
- Maintenance
- Driving
- Annual leave
- Employee assistance programme
Lead Systems Engineer
AIRBUS Defence and Space Limited —Stevenage
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee assistance programme
Quality Engineer
FFE Limited —Hitchin
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Process Analyst
MaPS —Bedford
- £50,000 a year
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
13d
ERP Analyst (iSeries/AS400)
Johnson Matthey —Royston
- Full-time
Lead Auditor
Lockheed Martin Corporation —Ampthill
- £50,000 - £55,000 a year
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
14d
Competence Approval Lead
Kiwa —Dunstable
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- IT
- Annual leave
5d
Head of Ergonomics
Element Materials Technology —Stevenage
- Customer service
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
22h
Software Project Lead
MBDA —Stevenage
- Up to £66,000 a year
- Overtime
- Hybrid work
- Leadership
- Free parking
Controls Lead-COE
NTT Global Data Centers —Hemel Hempstead
- Full-time
- CAD
- Engineering
- Bachelor's degree
- Gym membership
- Referral programme
Lead Systems Integration and Test Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Missile Test and Testability Expert
MBDA —Stevenage
- £72,000 a year
- Hybrid work
- Project management
- Travel
- Communication skills
- Free parking
Lead Test Systems Engineer
Leonardo UK Ltd —Luton
- £59,400 - £84,955 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Audio QA Engineer
elasticStage —Hemel Hempstead
- Full-time
- Engineering
- Bachelor's degree
- Computer networking
- Annual leave
Quick apply
5d
Test Development Engineer
MBDA —Stevenage
- £43,000 a year
- Overtime
- Hybrid work
- In-person
- Free parking
- Relocation assistance
Environmental Domain Lead - CAMM Family
MBDA —Stevenage
- £57,000 a year
- Overtime
- Hybrid work
- Project management
- No degree
- Mechanical knowledge
- Free parking
Document Controller
Beale Halai Limited —Kings Langley
- £40,000 - £45,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Construction
Quick apply

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Customer Behaviour Change Lead

Anglian Water Services Ltd -
Huntingdon

Apply Now

Job details

Full-time
£42,000 - £47,000 a year
13 days ago

Benefits

Annual leave
Company pension

Qualifications

CRM software
Analysis skills
Continuous improvement
Communication skills

Full job description

Customer Behaviour Change Lead

Circa £42k – £47k dependent on skills & experience
Full time, 37 hrs a week with flexibility for part time
Fixed term – maternity cover (from August 2026)
Location: Huntingdon

Anglian Water offers a flexible approach to working from our offices or home with an average of 2 days a week in the office, depending on business need.

Join our team and make a difference

We’re recruiting a Customer Behaviour Change Lead to join our Customer Communications Team, part of our Customer Experience Department, on a fixed‑term basis to cover maternity leave.

This is a fantastic opportunity to play a leading role in shaping how we help customers take the right actions at the right time and improve the overall customer experience.

What you’ll be doing

As Customer Behaviour Change Lead, you’ll be responsible for developing and embedding behaviour change thinking across proactive and operational customer journeys.

Keeping customers at the heart of everything you do, you’ll use behavioural insights, customer research and data to design, test and improve communications and interventions that make it easier for customers to engage with us and embed sustainable habits and behaviours.

You’ll:

Build and drive a behaviour change programme that supports multiple initiatives such as water efficiency, billing and consumption, smart usage, digital self‑serve and internal change programmes
Review, test and improve customer journeys and communications across channels including contact centre, web, email, SMS, digital platforms, field and offline communications
Work closely with colleagues across Customer Experience, Customer Communications, Operations, Digital, Corporate Affairs and Insight to identify behavioural barriers and opportunities
Apply behavioural science, nudge theory and experimentation to create interventions that improve customer experience and drive business performance.
Use insight and evidence to challenge constructively, helping teams think differently about how customer behaviour drives outcomes
Evaluate effectiveness, measure impact, and build case studies that demonstrate what works and why
Position the team as trusted experts in designing and delivering customer experience and behaviour change interventions

This role blends strategic thinking with hands‑on delivery and is ideal for someone who enjoys working across complex organisations to turn insight into action.

We invest in our people - as a valued employee, you’ll be entitled to:

Personal private health care
Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
24-hour Virtual GP service for you and your household
25 days annual leave – rising with length of service and the ability to buy more
Life assurance (up to 8 x salary)
Personal accident cover (up to 5 x salary)
Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
Bonus scheme
Flexible benefits and working culture to support your wellbeing and lifestyle.

What does it take to be successful?

We’re looking for an established behaviour change professional who is confident working at pace and across organisational boundaries.

You’ll bring:

A background in behavioural science, Consumer psychology (or any similar psychology fields)
A strong understanding of customer communications and behaviour change
Experience shaping and delivering programmes or campaigns in complex or regulated environments
Excellent communication skills, with the ability to translate insight into clear, compelling customer messaging
Experience of project or campaign management, and designing trials from planning through to evaluation
Strong analytical and planning skills, with a focus on continuous improvement
The confidence to challenge constructively and influence senior stakeholders
An ability to quickly build effective working relationships across multiple teams
Experience within the utilities or wider service sector (desirable)
Experience using customer data, insight or CRM systems such as Salesforce (desirable)

Most importantly, you’ll bring curiosity, creativity, and a passion for improving customer outcomes through smarter communication and behaviour‑led design.

Inclusion at Anglian Water

Inclusion is for everyone. We’re an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnic origin, nationality, religion or belief, age, sexual orientation, disability status or any other protected characteristic.

We recruit and develop our people based on merit and their passion for creating better outcomes for customers—and we’re committed to creating an environment where everyone feels they belong.

Closing Date: 18/06/26

#loveeverydrop

Apply Now

Refine Your Search

test lead jobs in sandon, hrt

Customer Behaviour Change Lead

Functional Integration Lead - Missile

Test Area Team Lead

Senior Authorised Person

Lead Systems Engineer

Quality Engineer

Process Analyst

ERP Analyst (iSeries/AS400)

Lead Auditor

Competence Approval Lead

Head of Ergonomics

Software Project Lead

Controls Lead-COE

Lead Systems Integration and Test Engineer

Missile Test and Testability Expert

Lead Test Systems Engineer

Audio QA Engineer

Test Development Engineer

Environmental Domain Lead - CAMM Family

Document Controller

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