Customer service technician Work, Jobs in Sandwell, Wmd (with Salaries)

Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Technician, Customer Service
Carrier —Telford
- £24,785 - £49,420 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Presentation skills
Customer Service Assistant / Pin Technician
Tenpin —Birmingham
- Up to £13.28 an hour
- Part-time
- Customer service
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d

Related jobs to explore

Based on your search for customer service technician

Fire & Flood Restoration Technician
DisasterCare East Midlands —Bromsgrove
BDMA Senior Technician +£2,000 (after 3 years). In this role, you’ll attend properties affected by escape of water and related perils, carrying out inspections,…
£27,500 - £35,750 a year
Quick apply
Service Technician
FWD Service Centre Ltd T/A Dynatest UK —Kidderminster
Preparation of quotes for the servicing, repairs, calibration and spare parts sales. Hotline support ( telephone and email ) to Dynatest equipment owners.
£30,000 - £35,000 a year
Quick apply

I want to receive the latest job alerts for customer service technician in sandwell, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service technician jobs near sandwell, wmd

Customer Service Representative jobs in Telford

Field Administrator jobs in Worcester

Field Sales Representative jobs in London

Senior Administrator jobs in Liverpool

Field Administrator jobs in Harrow

Administrator jobs in Enfield

Part Time Field Sales jobs in Leeds

Customer Service Representative jobs in Truro

Customer Service jobs in Milton Keynes

Customer Service Representative jobs in Derby

Customer Service Representative jobs in Glasgow G44

Working From Home Customer Service jobs in Liverpool

Customer Service Representative jobs in Barking

Customer Service jobs in Luton

Airport Customer Service jobs in Heathrow

Customer Service Technician jobs in Exeter

Civil Service jobs in Manchester

Civil Service jobs in London

Customer Service jobs in Birmingham Airport

Field Service Coordinator

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Company events

Qualifications

Microsoft Word
Hospitality
Desktop support
Microsoft Excel
Microsoft Outlook
Customer service
Logistics
Administrative experience
Computer hardware
Organisational skills
IT
Communication skills
Help desk

Full job description

nGeneration are looking for an enthusiastic and personable Field Service Co-Ordinator to join our Field Service team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

The ideal candidate should have previous experience working in an administrative role.

Scheduling or first-line help desk analyst experience is desirable but not essential.

A successful Field Service Co-ordinator will have various pre-requisite skills that typically include:

Experience working with software such as google maps, word, outlook and excel
Excellent customer service skills, alongside the ability to communicate accurately and in a timely manner.
Have organisational abilities along with experience of working in a pressurised environment.
Ability to quickly resolve any scheduling and SLA conflicts.
Professionalism to communicate in a polite and professional manner with peers.
Ability to work autonomously, prioritising own workload and acting on own initiative.
A good understanding of UK geography is required.

Well versed in IT, you will have an understanding of network alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail industry previously.

Shift Pattern: 3 days on - 3 days off, 12 hour shifts on a rota basis.

Job Types: Full-time, Permanent

Pay: £27,178.00 per year

Requirements

Software Proficiency: Experience with Google Maps, Word, Outlook, and Excel.

Customer Service: Excellent skills, timely and accurate communication.

Organisational Skills: Ability to multitask the logistics of a fleet of Field Service Engineers.

Conflict Resolution: Quickly resolve scheduling and SLA conflicts.

Professional Communication: Polite and professional interaction with peers.

Autonomous Working: Prioritise workload and act on own initiative.

Geographical Knowledge: Understanding of UK geography.

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. We offer a comprehensive range of benefits. These include:

Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities.
Long Service Awards: Rewarding our employee's with service awards.

Quick apply

Refine Your Search

customer service technician jobs in sandwell, wmd

Field Service Coordinator

Field Service Administrator

Technician, Customer Service

Customer Service Assistant / Pin Technician

Related jobs to explore

I want to receive the latest job alerts for customer service technician in sandwell, wmd

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected