Delivery manager Work, Jobs in Sandwell B69 (with Salaries)

Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Delivery Manager
HM Courts & Tribunal Service —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Employee discount
14d
Service Delivery Manager
Novem Limited —Coventry
- £40,000 - £55,000 a year
- Full-time
- Azure
- Management
- IT
- Bereavement leave
- Life insurance
Quick apply
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
Retail Shift Lead
Company Shop Group —Dudley
- £21,375 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Store Manager
Aldi —Dudley
- £52,910 - £69,000 a year
- Management
- Time management
Store Manager - Large Format - Merry Hill
Marks & Spencer —Brierley Hill
- Full-time
- Employee discount
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
Quick apply
Assistant Manager
Wickes —Birmingham
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Junior Service Delivery Manager
Ericsson —West Bromwich
- Computer Science
- Engineering
- English
4d
Deputy Manager
Flying Tiger Copenhagen —Merry Hill
- Weekend availability
- Management
- Leadership
- Communication skills
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Project management
- Presentation skills
- Driving
Quick apply
Hire Manager
Travis Perkins —Kidderminster
- Full-time
- Customer service
- Leadership
- Employee discount
People Impacts and Delivery Lead
Department for Science, Innovation & Technology —Birmingham
- £56,850 - £63,980 a year
- Part-time
- Hybrid work
- Presentation skills
- Human resources
- IT
- Annual leave
- Employee discount
11d
Military - Area Manager (Coalville, Minworth or Derby)
Amazon UK Services Ltd. —Minworth
- Weekend availability
- Military
- Bachelor's degree
- Driving
- Flexible schedule
CSC Shift Manager
M Group —Birmingham
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
7d
Canvassing Team Manager – Milk & More- Residential
Milk & More —Birmingham
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Employee discount
Quick apply
10d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Head of Change Delivery
Bevan Brittan —Birmingham
- Part-time
- Hybrid work
- AI
- Communication skills
- Office experience
- Employee assistance programme

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Customer Relationship Manager

nGeneration -
Tipton

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as the main point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Attend customer head office on a weekly basis as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £32,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

delivery manager jobs in sandwell b69

Customer Relationship Manager

Delivery Manager

Service Delivery Manager

Service Delivery Manager

Retail Shift Lead

Store Manager

Store Manager - Large Format - Merry Hill

Service Delivery Manager

Assistant Manager

Operations Planning & Delivery Manager

Junior Service Delivery Manager

Deputy Manager

Key Account Manager & Projects Lead

Hire Manager

People Impacts and Delivery Lead

Military - Area Manager (Coalville, Minworth or Derby)

CSC Shift Manager

Canvassing Team Manager – Milk & More- Residential

Manager of Dedicated Implementations - EMEA

Head of Change Delivery

I want to receive the latest job alerts for delivery manager in sandwell b69

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