Regional account manager Work, Jobs in Satley, Dur (with Salaries)

Service Delivery Manager
OCS Group —Newcastle upon Tyne
- Team management
- Travel
- Computer skills
Quick apply
14d
Service Delivery Supervisor - North East
HSL Compliance Limited —Durham
- £32,000 - £34,000 a year
- Team management
- Training & development
- Annual leave
- Sick pay
Quick apply
Account Director
BidvestNoonan —Newcastle upon Tyne
- £80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Team management
Quick apply
2d
Account Manager - North East or North Yorkshire
HSL Compliance Limited —Durham
- CRM software
- Supervising experience
- Team management
- Annual leave
- Sick pay
Quick apply
Operational Contract Support
HM Revenue and Customs —Newcastle upon Tyne
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Presentation skills
- Work from home
- Flexible schedule
2d
Regional Sales Manager
REL Field Marketing —Durham
- £32,000 a year
- Weekend availability
- Training & development
- Leadership
- Communication skills
6d
Lead Recruitment Manager
Sovereign & Bale —Durham
- £34,000 - £46,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Business Coordinator
Newcastle Racecourse —Newcastle upon Tyne
- Full-time
- Business development
- Annual leave
- Employee assistance programme
Financial Investigator – NEROCU *3
Northumbria Police —Sunderland
- £36,066 - £41,028 a year
- Full-time
- Employee discount
- Sick pay
14d
Partnerships Manager (North East)
Allica Bank —Newcastle upon Tyne
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
Newcastle Trade Activation Executive
Jubel —Newcastle upon Tyne
- £30,000 a year
- Weekend availability
- Bar
- Public speaking
- Presentation skills
Banking Associate
Nationwide Building Society —Newcastle upon Tyne
- From £26,000 a year
- Full-time
Financial Investigator – NEROCU
Northumbria Police —Sunderland
- £36,066 - £41,028 a year
- Full-time
- Employee discount
- Sick pay
Partnerships Manager
Teesside Hospice Care Foundation —Stockton-on-Tees
- £37,188 a year
- Weekend availability
- Business development
- Travel
- Hospice
- Free parking
- Health & wellbeing programme
9h
Senior Manager, Performance Marketing (Fixed Term Contract Until October 2027)
Sage —Newcastle upon Tyne
- Hybrid work
- Training & development
- AI
- Leadership
- Annual leave
Principal Data Analyst
HM Revenue and Customs —Newcastle upon Tyne
- £58,541 - £72,711 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Work from home
12d
Graduate Sales and Management Programme
Rentokil Initial Group —Newcastle upon Tyne
- £25,067 a year
- Overtime
- Customer service
- Bachelor's degree
- Business
- Relocation assistance
- Annual leave
Quick apply
Therapeutic Pastoral Lead
Compass Schools —Newcastle upon Tyne
- Up to £34,000 a year
- School
- Annual leave
Regional Sales Office Manager
Keyline —Birtley
- Full-time
- Customer service
- Team management
- Organisational skills
7h
Area Development Manager
Lanes Group —Washington
- Full-time
- Business development
Quick apply

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Service Delivery Manager

OCS Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent
14 days ago

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Contract management
Driving Licence
Stakeholder collaboration
CAFM software
Stakeholder liaison
Facilities management
Microsoft Office Suite
Team management
Computer skills
Professional development mentoring
Multidisciplinary collaboration
Training & development
Leadership
Communication skills
Planned maintenance

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Service Delivery Manager – North East

We are currently recruiting for an experienced Service Delivery Manager to join our Home Office contract, covering the North East from Newcastle to Hull, with regular travel into Scotland.

The successful candidate will oversee the day-to-day performance of a regional mobile engineering team, ensuring planned and reactive maintenance is delivered safely, efficiently and in accordance with contractual service levels.

Key Responsibilities

Manage and supervise a regional mobile engineering team, with responsibility for approximately 15 engineers.
Ensure planned and reactive maintenance is completed safely, on time and to the required quality standards.
Monitor operational performance against contractual KPIs and SLAs.
Manage selected contracts and build effective relationships with clients and key stakeholders.
Coordinate with the Helpdesk to ensure tasks are allocated, completed and fully closed out.
Ensure job sheets, compliance records and supporting documentation are clear, complete and accurate.
Coach and develop engineers, addressing performance issues and promoting continuous improvement.
Act as the first point of escalation for Account Managers, Contract Managers, clients and the Helpdesk.
Manage subcontractor performance, ensuring work meets contractual, safety and quality requirements.
Investigate technical and operational issues and implement effective resolutions.
Support contract meetings, operational reviews and performance reporting.
Promote a proactive, first-time-fix approach wherever work falls within the team’s capabilities.
Manage competing priorities and deliver effectively against tight deadlines.

Essential Hiring Criteria

Applicants must have the right to work in the UK.
A relevant technical or trade qualification.
Facilities management or building-services experience.
Previous experience supervising engineering or maintenance teams.
Strong understanding of technical-services infrastructure.
Experience delivering planned and reactive maintenance.
Strong subcontractor-management experience.
Good commercial understanding of FM contracts and operational requirements.
Sound knowledge of health and safety, environmental and quality-assurance procedures.
Experience using CAFM systems.
Good Microsoft Office and general IT skills.
Excellent written and verbal communication skills.
Strong problem-solving, planning and decision-making ability.
Confidence representing the region at client and contract meetings.
Ability to influence stakeholders, manage expectations and retain ownership of issues through to resolution.
Full UK driving licence and flexibility to travel between Newcastle and Hull, as well as into Scotland.
Willingness and ability to obtain the required Home Office security clearance.

Personal Attributes

Strong leadership skills with the ability to set clear standards for the team.
Highly motivated and able to work autonomously.
Commercially aware and client-focused.
High attention to detail.
Methodical and procedure-driven approach to problem-solving.
Calm and patient communication style.
Collaborative approach when working across different teams and organisations.
Good understanding of client priorities and business drivers.
Adaptable and flexible in response to changing operational requirements.
Positive, proactive and solutions-focused attitude.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

regional account manager jobs in satley, dur

Service Delivery Manager

Service Delivery Supervisor - North East

Account Director

Account Manager - North East or North Yorkshire

Operational Contract Support

Regional Sales Manager

Lead Recruitment Manager

Business Coordinator

Financial Investigator – NEROCU *3

Partnerships Manager (North East)

Newcastle Trade Activation Executive

Banking Associate

Financial Investigator – NEROCU

Partnerships Manager

Senior Manager, Performance Marketing (Fixed Term Contract Until October 2027)

Principal Data Analyst

Graduate Sales and Management Programme

Therapeutic Pastoral Lead

Regional Sales Office Manager

Area Development Manager

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