Patient services coordinator Work, Jobs in Sawtry, Cam (with Salaries)

Experienced (Private) Patient Services & Bookings Coordinator
The Hamptons Hospital —Peterborough
- From £25,910 a year
- Full-time
- Customer service
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Departmental Support Coordinator - Genetic Toxicology
Labcorp —Huntingdon
- Full-time
- Organisational skills
- Communication skills
- Time management
Customer Care Coordinator
Public Library of Science —Cambridge
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Service Administrator
Global Service Group —Cambridge
- £28,500 a year
- Full-time
- In-person
- Communication skills
- Nursing
- Free parking
Quick apply
1d
Dispenser/ care coordinator
Marshalls road surgery —Wellingborough
- £24,420.00 - £30,318.69 a year
- Part-time
- Microsoft Office
- Administrative experience
- Travel
- Free parking
- Flexitime
Quick apply
Treatment Coordinator
mydentist —Wisbech
- From £28,000 a year
- Weekend availability
- Sales
- Communication skills
- Employee discount
Quick apply
Social Prescribing Link Worker
Cambridge City PCN —Cambridge
- £27,000 - £29,000 a year
- Part-time
- Word processing
- Travel
- IT
Quick apply
1d
Workplace Coordinator
ISS Facility Services —Cambridge
- Customer service
- Communication skills
Quick apply
Associate Dentist
mydentist —Kettering
- Part-time
- IT
- Sick pay
Quick apply
Associate Dentist
Bupa Dental Care —Wisbech
- Free parking
- Employee discount
Endodontist
mydentist —Kettering
- IT
Quick apply
Periodontist
mydentist —Kettering
- IT
Quick apply
Locum Dentist
mydentist —Kettering
- Full-time
- IT
- Sick pay
Quick apply

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Experienced (Private) Patient Services & Bookings Coordinator

The Hamptons Hospital
Peterborough

Quick apply

Job details

Permanent | Full-time
From £25,910 a year
5 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Private medical insurance

Qualifications

Customer service
GCSE
English
Communication skills
A Level
Office experience

Full job description

About us

The Hamptons Hospital is a modern private day-case hospital in the south of Peterborough. We provide high-quality diagnostic and surgical services for both NHS and privately funded patients, supported by excellent clinical teams and state-of-the-art facilities.

Our patient administration and bookings team is central to how the hospital runs and how patients experience our service.

About the role

This is a busy, people-focused role at the heart of the patient journey. You’ll be the main point of contact for patients, referrers, and clinical teams, making sure bookings are handled accurately, professionally, and with care.

The team is based at Endeavour House, opposite the main hospital. Shifts run between 07:00 and 20:00, Monday to Sunday. Full-time hours are 37.5 per week, worked across early and late shifts. Part-time and bank options are also available.

You’ll need to be organised, calm under pressure, and confident dealing with people. Attention to detail matters, but so does warmth, empathy, and clear communication.

What you’ll be doing

Managing referrals and enquiries from GPs, the NHS, insurers, and self-pay patients via e-RS, phone, email, and post
Booking patients into services, working closely with clinical teams to meet clinical needs and agreed timeframes
Maintaining accurate patient records and booking systems
Supporting KPI reporting and service activity tracking
Attending external MDT meetings and recording outcomes for patients
Handling self-pay enquiries, estimates, and quotations
Communicating clearly with patients and third parties to manage expectations and provide excellent service
Supporting high utilisation of consultant clinics and services
Handling confidential information in line with data protection and hospital policies
Working with wider admin teams to gather and share required documentation
Supporting ad-hoc tasks as needed by the management team

What we’re looking for

Strong customer service experience, ideally in healthcare or a similar fast-paced environment
Excellent communication skills, written and verbal
Good organisation skills with the ability to juggle competing priorities
Confidence working independently while being a strong team player
A professional, patient-centred approach

This role suits someone who enjoys being busy, likes solving problems, and wants to play a key part in delivering a positive patient experience.

Pay: From £25,910.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Private medical insurance

Education:

A-Level or equivalent (required)

Experience:

Medical Secretary / Patient tracking: 2 years (required)
Private healthcare administration: 2 years (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

patient services coordinator jobs in sawtry, cam

Experienced (Private) Patient Services & Bookings Coordinator

Departmental Support Coordinator - Genetic Toxicology

Customer Care Coordinator

Customer Service Administrator

Dispenser/ care coordinator

Treatment Coordinator

Social Prescribing Link Worker

Workplace Coordinator

Associate Dentist

Associate Dentist

Endodontist

Periodontist

Locum Dentist

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