Senior Product Manager
£75,000 per annum
Bedford
12 Month Fixed Term Contract
Hybrid Working
Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Senior Product Manager. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.
Why This Role Matters
A senior product manager can work on a group of products that share a value proposition, or a single product that is complex, high risk or sensitive. They are responsible for product quality and value, working with teams to identify, implement and improve strategies and tactics for their products. They might also be involved in parts of programme management activity.
The Product team delivers a broad ecosystem digital self-serve tools and services that allows MaPS, and its service delivery partners, and stakeholders, to provide digital solutions that meet both their statutory objectives and helps deliver against the longer-term strategic goals and agendas for change. This includes supporting the implementation and integration of B2C CRM and CCaaS solutions within the product ecosystem to enable improved customer insight, engagement, and service delivery.
As the key interface between strategic and operational stakeholders and the Technology & Change team; operating as part of a cross-functional squad, the role holder will be responsible for developing, managing, and optimising digital self-serve customer journeys and multi-channel experiences for our organisation, working directly with stakeholders, users of the systems and platforms, and of course syncing with the MaPS Product Community. The successful candidate will ideally bring experience of working with CRM, CCaaS solutions and customer data to inform product strategy and delivery.
The role is aligned to the Government Digital and Data Profession Capability Framework: https://ddat-capability-framework.service.gov.uk/role/product-manager#senior-product-manager
What you’ll be doing?
At this role level, you will:
- lead products through different phases of the product life cycle, from discovery, through development, delivery and continuous improvement, to retirement
- make decisions based on the overall quality and value of your products
- manage associate product managers and product managers
- be involved in recruiting associate product managers, product managers and contractors
What You’ll Bring
To excel in this role, you will need to demonstrate:
- Agile and Lean practices
- Applying user-centred insights
- Creating value for money
- Life cycle management
- Managing product outcomes
- Product leadership
- Product management
- Stakeholder relationship management
- Strategic ownership
Our Recruitment Process
We keep things simple, fair, and transparent:
Step 1: Submit Your Application
Open: 23/06/2026 | Deadline: 07/07/2026
To apply, please submit the following documents:
- A cover letter outlining why you would be a good fit for the role with specific reference to the details listed in this job advert
Step 2: Telephone Interview
Between 23/06/2026 – 09/07/2026
If your application is shortlisted, you will be invited to a telephone interview with one of our recruiters. This is an opportunity to:
- Discuss your experience in more detail
- Learn more about the role and our organisation
- Ask any questions you may have
Step 3: Final Stage Interview
Hosted W/C 20/07/2026
Successful candidates from the telephone interview will be invited to attend a remote interview over Microsoft Teams
This stage will consist of:
- A structured interview with competency based questions
We follow fair, open, and merit‑based recruitment in line with the Civil Service Commission’s Recruitment Principles.
About Us
MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.
Our values guide how we work together:
- Caring – for colleagues and the communities we support
- Connecting – building supportive, positive relationships
- Transforming – creating impact that truly matters
We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.
What We Offer
- 30 days’ annual leave plus bank holidays
- Pension contributions matched 2 to 1 (employer contribution up to 10% of your salary)
- Season ticket loan
- Cycle to work scheme (up to £3,000)
- Subsidised eye tests & flu jabs
- Life assurance
- EAP Assist & Life
- Enhanced family and sick pay
- 2 paid volunteering days
- Recognition scheme
- Retail discounts portal
Flexible Working
We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.
Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.
Important Information About Applying
- Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
- MaPS is unable to offer visa sponsorship.
Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.
If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact [email protected]. If unresolved, you may then contact the Civil Service Commission.
Job Reference: MaPS01225
Close Date: 07/07/2026
