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Business Development Representative
Aptean —Sheffield
In this role, You will be that all-important first point of contact for potential clients, you’ll identify new sales opportunities, pitch Aptean’s products, and…

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Key Responsibilities:

Customer Engagement & Growth

Proactively contact existing and prospective customers via telephone to generate new business opportunities
Manage and grow a portfolio of named accounts
Build rapport quickly with customers to understand their requirements and identify sales opportunities
Identify and pursue new business opportunities through prospecting activities

Lead Generation & Pipeline Development

Conduct outbound calling campaigns to generate new enquiries and opportunities
Follow up marketing leads and inbound enquiries in a timely manner
Promptly follow up all quotes with the customer, handling objections confidently to close the deal.
Maintain a consistent pipeline of opportunities to support team revenue targets
Identify opportunities to upsell and cross-sell services

Internal Collaboration

Collaborate with technical, operational, and commercial teams to align resources and capabilities with customer needs.
Manage customer issues should they occur; working with operations, technical and quality teams to provide timely resolution
Contribute to a positive, high-performance team culture within the sales office

Performance & Reporting

Achieve daily, weekly, and monthly KPIs including revenue, opportunities won, opportunities created, meetings and calls
Accurately record all customer interactions, opportunities, and activities within CRM
Maintain high levels of organisation and activity to manage multiple live opportunities
Participate in team meetings, training, and sales performance reviews

Required Skills:

Highly proactive; continually seeks out new opportunities for growth rather than waiting for leads to come to them
Self-motivated with a strong desire to succeed in a target-driven sales environment
Confident and professional telephone manner with excellent communication skills
Resilient and tenacious; able to handle rejection and remain motivated
Strong listening skills with the ability to identify customer needs and respond effectively
Results-driven mindset with a focus on achieving and exceeding KPIs
Well-organised with the ability to manage multiple tasks and priorities
Team player who contributes positively to team performance and culture

Desired Experience:

Previous experience in a sales, telesales, or customer service role
Experience working in a high-volume outbound calling environment
Familiarity with CRM systems and sales processes
Exposure to the infrastructure, construction, or technical services sector (desirable but not essential)