1st line support Work, Jobs in scotland (with Salaries)

1st Line IT Support Engineer
Ferguson Marine (Port Glasgow) Ltd —Port Glasgow
- £26,000 - £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Computer networking
Quick apply
18h
1st Line Support Technician
Jera IT —Turriff
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Edinburgh Airport (Security Support)
Novah Group Limited —Edinburgh
- £13.45 an hour
- 8 hour shift
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
13d
Network and Systems Engineer
DFYNE —Uddingston
- Full-time
- Time management
- Free parking
- Flexitime
Support Analyst
GAP Group —Glasgow
- Full-time
- Organisational skills
- IT
- In-person
IT Support Technician (1st & 2nd Line)
BHC —Clydesdale West
- Full-time
- Microsoft Outlook
- Customer service
- Maintenance
Graduate Technical Support Analyst
Lugo —Edinburgh
- From £26,200 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
- Bereavement leave
- Sick pay
Quick apply
2d
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
IT Support Specialist
Cirrus Logic —Edinburgh
- Full-time
- Customer service
- No degree
- IT
Operational Risk Digital Assets VP
Barclays —Glasgow
- Negotiation
2d
Support Practitioner - Buckie
Ark Housing —Buckie
- £13.45 - £13.75 an hour
- Full-time
249613 (MG) Maintenance Assistant
NHS Scotland —Edinburgh
- £29,103 - £31,409 a year
- Full-time
7d
Clerical Assistant
City Property Glasgow LLP —Glasgow
- £26,104.54 - £27,752.51 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
Quick apply
NOC Onsite Engineer
Boxxe Group —Edinburgh
- In-person
- Communication skills
Enforcement Immigration Officer
Home Office —Aberdeen
- £32,110 - £33,073 a year
- Weekend availability
- Presentation skills
- Communication skills
- Annual leave
2nd Line Technical Engineer
Redsquid Communications —Glasgow
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
IAM Practitioner
Computershare —Edinburgh
- Full-time
- Analysis skills
- Work from home
IT Support Engineer Apprentice
QA Apprenticeships —Glasgow
- £16,640 a year
- Full-time
- IT
- Communication skills
- Free parking
- Annual leave
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Glasgow
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Team Leader
Capability Scotland —Dundee
- £16.79 an hour
- Weekend availability
- In-person
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d

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1st Line IT Support Engineer

Ferguson Marine (Port Glasgow) Ltd
Port Glasgow

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
18 hours ago

Qualifications

Azure
Microsoft Office
Information security
Firewall
Computer networking
IT
Communication skills
PowerShell
Active Directory

Full job description

Job Overview
The purpose behind this role is to be the onsite IT end user support, compute, network support, administration, and 2nd Line Support substitute as and when required. This is a “hands-on”, technical support role as well as a contributor to the deployment of new IT technology, applications and functionality that will enhance the FMPG business within the approved 2023 IT strategy.

Responsibilities & Accountabilities

The first point of contact for IT service and support, responsible for the delivery and availability of IT to Ferguson Marine’s staff using deployed Incident and Request Management application.

Be responsible for maintaining an ongoing understanding of the organisational / user requirements related to the support and evolution of IT strategy, ensuring that these align with the agreed technology roadmap

Support deployed IT technology, products and services associated with Ferguson Marine, working closely with business stakeholders and external partners to support the continued evolution and effective operation of IT service.

Support the delivery and achievement of the measure IT goals and report ITIL based process such as Release, Change, Configuration, Incident and Problem Management, ensuring that this is completed in accordance with Ferguson Marine business policy and governance

Develop Ferguson Marine’s IT Knowledge Base articles within Ferguson Marine’s ITSM tool.

Required Knowledge, Qualifications & Experience

Person Specification

Educational / Occupational (Essential)

Accreditation in related computer science

Technical infrastructure discipline.

Personal Qualities :

Proven ability to be willing to learn

Be able to communicate and build a working relationships with peers and colleagues

Experience of SME IT security, networking, applications, and service management principles & practices

Demonstrates effective decision making and prioritisation

Ability to work with or without supervision

Is flexible, consider new ways of working and adapt to change

Demonstrable ability to develop understanding of new technologies

Willing to develop soft-skills, and gain the ability to motivate and positively influence all levels of management

Capable or willing to develop effective communication skills with both Technical and non-technical audiences

Technology Awareness:

Microsoft

Office 365

Active Directory

Unified Communications

Azure

PowerShell

Networking

Cisco / Meraki

Firewall

Cyber Security

Pay: £26,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in scotland

1st Line IT Support Engineer

1st Line Support Technician

Edinburgh Airport (Security Support)

Network and Systems Engineer

Support Analyst

IT Support Technician (1st & 2nd Line)

Graduate Technical Support Analyst

Regional IT Support Specialist

IT Support Specialist

Operational Risk Digital Assets VP

Support Practitioner - Buckie

249613 (MG) Maintenance Assistant

Clerical Assistant

NOC Onsite Engineer

Enforcement Immigration Officer

2nd Line Technical Engineer

IAM Practitioner

IT Support Engineer Apprentice

Service Desk Consultant - 2nd Line (Infrastructure)

Team Leader

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