1st line support technician Work, Jobs in Scotland (with Salaries)

1st Line Support Technician
Jera IT —Turriff
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
IT Support Technician (1st & 2nd Line)
BHC —Clydesdale West
- Full-time
- Microsoft Outlook
- Customer service
- Maintenance
Maintenance Technician - Modern Apprenticeship
NHS Scotland —Airdrie
- £34,544 - £43,039 a year
- Call to connect
- Hospital
- Maintenance
- No experience needed
9d
Senior IT Engineer - T3
Redsquid Communications —Glasgow
- Full-time
- Azure
- Computer Science
- Business
Quick apply
Document Production Specialist
TLT —Glasgow
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Vehicle Maintenance Technician
FedEx EU —Glasgow
- £21.70 an hour
- Full-time
- Maintenance
- Driving
- Welding
- Free parking
- Employee assistance programme

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1st Line IT Support Engineer
Ferguson Marine (Port Glasgow) Ltd —Port Glasgow
Support deployed IT technology, products and services associated with Ferguson Marine, working closely with business stakeholders and external partners to…
£26,000 - £28,000 a year
Quick apply
1d
IT Support Technician (1st & 2nd Line)
BHC —Clydesdale West
Log, prioritise, and resolve support tickets across hardware, software, and access-related issues. This is a hands-on, helpdesk role—ideal for someone confident…

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1st line support technician jobs near scotland

1st Line Support Technician

Jera IT
Turriff

Quick apply

Job details

Full-time
£25,000 - £28,000 a year

Qualifications

Driving Licence
Customer service
Windows
Microsoft Office
Computer networking
Communication skills
Active Directory

Full job description

Job Title: 1st Line Support Technician
Company: Jera IT
Location: Aberdeenshire
Job Type: Full-time

About Us:
At Jera IT, we’re passionate about delivering exceptional IT support and solutions. We believe in a proactive and professional approach to our clients' needs, and we’re looking for an enthusiastic 1st Line Support Technician to join our dynamic team.

The Role:
As a 1st Line Support Technician, you'll be the first point of contact for our clients, providing remote and on-site technical support. You'll troubleshoot technical issues, escalate complex problems, and work closely with our Professional Services team to ensure exceptional service delivery.

Key Responsibilities:

Provide 1st line technical support via phone, email, and onsite visits.
Troubleshoot hardware, software, and network-related issues.
Log and manage tickets through our ticket management system.
Assist with installations, configurations, and upgrades.
Maintain accurate documentation and update the technical knowledge base.
Communicate effectively with clients and internal teams.
Stay current on new technology trends and participate in training.

What We’re Looking For:

Proven experience in a similar support role.
Strong problem-solving skills with a professional working attitude.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Hands-on knowledge of desktop hardware, Microsoft Windows OS, Microsoft Office/O365, Active Directory, Exchange, and basic networking.
Experience supporting a range of devices including desktops, laptops, smartphones, and tablets.
Familiarity with routers, switches, structured cabling, and Wi-Fi.
Full UK Driving License required.

Desirable Qualifications:

Post-secondary education in IT or related field.
Relevant IT certifications or training (e.g. CompTIA, Microsoft, Cisco).

What We Offer:

Competitive salary based on experience.
Full on-the-job training and support.
A fun and collaborative working environment.
Excellent opportunities for career progression.

Ready to Join Us?
If you’re looking to grow your career in IT support with a forward-thinking company, apply today with your CV and a brief cover letter.

Job Type: Full-time

Pay: £25,000.00-£28,000.00 per year

Licence/Certification:

drivers license (required)

Work Location: In person

Quick apply

Refine Your Search

1st line support technician jobs in scotland

1st Line Support Technician

IT Support Technician (1st & 2nd Line)

Maintenance Technician - Modern Apprenticeship

Senior IT Engineer - T3

Document Production Specialist

Vehicle Maintenance Technician

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