Certification manager Work, Jobs in Scotland (with Salaries)

Service Delivery Manager
Version 1 —Edinburgh
- Full-time
- Hybrid work
- Customer service
- English
- AWS
- Life insurance
Quick apply
Group Logistics & Compliance Manager
Expro —Aberdeen
- Business
Regional Operations Manager
Cross Rental Services Group —Hamilton
- Full-time
- Travel
- HVAC
- IT
- Sick pay
Quick apply
Operations Manager
Christie-Elite Nurseries Limited —Forres
- From £38,000 a year
- Full-time
- Management
- In-person
Quick apply
Senior Quality Manager
Babcock International —Dunfermline
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Annual leave
Field Operations Manager- UK North Sea
Honeywell —Aberdeen
- Full-time
Technical Manager
Border Biscuits —Lanark
- Microsoft Office
- IT
- Leadership
7d
Project Manager
FNZ —Edinburgh
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Manufacturing Production Manager
Nexus Packaging Limited —Hillington
- £50,000 - £60,000 a year
- Full-time
- Continuous improvement
- In-person
- Leadership
- Health & wellbeing programme
- Life insurance
Quick apply
Hygiene Manager
Fox's Burton's Companies —Edinburgh
- Bakery
- Communication skills
- Time management
Tour Leader (CEO) - Scotland
G Adventures —Scotland
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Medical Reviewer
NHS Scotland —Glasgow
- £111,430 - £148,064 a year
- Part-time
- Travel
10d
Senior Lean/PPI Manager
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Project Manager
University of Stirling —Stirling
- Full-time
- Customer service
- Project management
- No degree
13d
Continuous Improvement Manager
Pewag Levo UK —Aberdeen
- £35,000 - £58,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Annual leave
Quick apply
2d
Financial Crime Risk Assessment Manager (AVP)
Delta Capita —Glasgow
- Full-time
- Hybrid work
- Financial services
Quick apply
14d
General Manager
Aurora Energy Services Ltd —Inverness
- Business development
- Project management
- In-person
Quick apply
Depot Operations Manager
Greenergy —Grangemouth
- Management
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Senior Program Manager
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Bachelor's degree
Senior New Product Development Officer - Immediate Start
The Natural Fruit & Beverage Company —Coatbridge
- Full-time
- Supervising experience
- Project management
- Free parking
Quick apply
7d

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Service Delivery Manager

Version 1 -
Edinburgh

Quick apply

Job details

Full-time

Benefits

Tech scheme
Private medical insurance
Life insurance

Qualifications

Customer service
English
AWS
Analysis skills
ITIL
Relationship management
Communication skills

Full job description

Company Description

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of what we do:

UK & Ireland's premier AWS, Microsoft & Oracle partner
3300+ strong, €350/£300m revenue business
10+ years as a Great Place to Work in Ireland & UK
Best Workplace for Women in the UK & Ireland by GPTW
Best Workplace for Wellbeing in the UK by GPTW

We’re a core valuesdriven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you.

Job Description

As a Service Delivery Manager, you will play a crucial role in managing client relationships. You will work closely with the customers, the wider Service Delivery Team and the Technical Consultants to ensure the successful delivery of our services.

Roles & Responsibilities

Service Reporting: Produce both customer and internal service reporting.
Service Reviews: Conduct regular reviews with customers.
Customer Management: Handle escalations, issues, problems, and requirements.
Financial Management: Oversee invoicing and financial aspects of assigned accounts.
Forecasting: Perform monthly forecasting of project costs and revenue.
Compliance: Ensure ISO20000 compliance and best practices.
Service Improvement: Identify and implement continual service improvement initiatives.
Risk Management: Manage business risk and ensure business continuity.
Customer Satisfaction: Achieve targets and drive improvement initiatives.
Business Development: Explore and drive opportunities for new or additional work within existing customers.

Qualifications

Essential skills and experience

Experience: 7+ years in Service Delivery Management.
Language: Fluency in English.
Communication: Strong verbal and written communication skills.
Customer Service: Proven experience in customer service and relationship management.
Analytical Skills: Strong analytical abilities.
Revenue Generation: Track record of driving revenue opportunities.
Process Orientation: Ability to work within a process-driven environment.
Forecasting: Experience in monthly forecasting of financials.
Initiative: Self-starter with the ability to drive assignments and escalate when necessary.
Teamwork: Team player with a strong customer-centric ethos.
ITIL Skills: Strong knowledge and skills in ITIL.

Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.

One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.

We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.

Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.

Quick apply

Refine Your Search

certification manager jobs in scotland

Service Delivery Manager

Group Logistics & Compliance Manager

Regional Operations Manager

Operations Manager

Senior Quality Manager

Field Operations Manager- UK North Sea

Technical Manager

Project Manager

Manufacturing Production Manager

Hygiene Manager

Tour Leader (CEO) - Scotland

Medical Reviewer

Senior Lean/PPI Manager

Project Manager

Continuous Improvement Manager

Financial Crime Risk Assessment Manager (AVP)

General Manager

Depot Operations Manager

Senior Program Manager

Senior New Product Development Officer - Immediate Start

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