Collection representative Work, Jobs in Scotland (with Salaries)

Customer Service Representative
Opos Limited —Dumbarton
- From £27,300 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
Lead Credit & Collections Representative
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
10h
Societies Officer
Dundee University Students Association —Dundee
- £27,346 a year
- Overtime
- Microsoft Office
- Supervising experience
- University
- Employee discount
Quick apply
13d
Global Feasibility Lead, Senior Manager
Amgen —Aberdeen
- £138,670.70 - £187,613.30 a year
- Remote
- Doctoral degree
- Master's degree
- Bachelor's degree
1d
252693 (SM) Medical Equipment Project Support Manager
NHS Scotland —Edinburgh
- £34,544 - £43,039 a year
- Organisational skills
- Communication skills
- Time management
7d
Associate Data Analyst
Companies House —Edinburgh
- £35,952 - £37,970 a year
- Temporary
- Data analysis skills
- SQL
- Presentation skills
- Annual leave
12d
Project Support Officer- Armed Forces Community (only)
NHS Scotland —Dundee
- £34,544 - £43,039 a year
- Hospital
- Communication skills
6d
Health and Safety Advisor
Omexom UK —Scotland
- Microsoft Office
- Travel
- IT
Service Delivery Coordinator, Upper Completion (M/F/D)
Baker Hughes —Aberdeen
- Full-time
- Engineering
- English
- Bachelor's degree
- Flexible schedule
- Life insurance
21h
252288 (LF) Clinical Trials Data Manager
NHS Scotland —Edinburgh
- £34,544 - £43,039 a year
- Full-time
- Analysis skills
- IT
- In-person
12d
Document Controller
Omexom UK —Newtonmore
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Health Visitor
NHS Scotland —Isle Of Benbecula
- £52,845 - £61,466 a year
- Call to connect
- Travel
- Communication skills
6d
Customer Service Representative
Hertz —Edinburgh
- Full-time
- Sales
- Customer service
- English
Document Controller
VINCI Energies —Newtonmore
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Chef De Partie
Benugo —Glasgow
- Full-time
- Cooking
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Cleaner
TC Facilities Management —Bathgate
- £12.71 an hour
- Temporary
- English
- Warehouse experience
Refuse Collection Driver
Perth & Kinross Council —Pitlochry
- £28,812 - £31,346 a year
- Full-time
- Travel
- Annual leave
Paralegal - EL/PL
DAC Beachcroft —Glasgow
- Hybrid work
- In-person
- Time management
Quick apply
Pharmacist
Well Pharmacy —Fort William
- Up to £34 an hour
- Management
- Employee discount
Cleaner
TCFM —Dundee
- £12.71 an hour
- English
- Driving
- Warehouse experience
Quick apply

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Customer Service Representative

Opos Limited -
Dumbarton

Quick apply

Job details

Permanent | Full-time
From £27,300 a year

Benefits

Free parking
Casual dress
Additional leave
Annual leave
Company pension
Transport links
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
English
A Level

Full job description

Our next available start date is 27th July 2026 If this works for you, we encourage you to apply!

More about Opos as a company:

Opos is a leading provider of debt collection and BPO services in the banking, utility, telecoms and retail finance sectors. We provide consumer and commercial collections expertise to a number of Key Clients within the United Kingdom, from our state of the art service centre in West Dunbartonshire.

At Opos, how we work is as important as the job we do. Our values are at the heart of who we are, and its no surprise to us that Fun is one of these core values (defined by our teams). We love that our teams enjoy work, support one another and that our workplace is friendly and inclusive. Our leaders lead by example so you can expect to feel supported and encouraged working with us.

Founded in 2008, Opos has grown from strength to strength in what is a highly competitive and stringently regulated environment through a continued commitment to excellence, development and an ethical approach to collections.

We are authorised and regulated by the Financial Conduct Authority. We are members of the Credit Services Association as well as founding members of the Scottish Compliance Forum.

Opos is proud to be a leader in driving best practice across the financial services industry and our tailored approach to each of our clients ensures that the best outcomes for them, and their customers, are at the forefront of every decision we make.

We are looking for polite, outgoing and professional individuals who enjoy interacting with people. We will consider all backgrounds, if you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

Main criteria:

Hours: Our business currently operates between the hours of 9am and 7pm.
We are currently closed on at weekends.
Immediate start date available.
Based in Dumbarton

What will you get?

Yearly Salary starting at £27,300 (£14 per hour)
OTE of £31,500
Performance Bonus (paid monthly)
Home working can be discussed on a case to case basis
Structured career progression to move into a higher-level position
28 Days Paid Holiday with opportunity to earn additional leave based on tenure.
Paid Half Day for Birthday
Employee Of The Month Scheme
Refer a Friend Scheme
NEST pension scheme
In job qualifications
Internal Incentive programme (over and above bonus scheme)
Robust & structured training provided (5-week training programme)
Free car parking & local access to transport links

What are we looking for?

Personality is important – Listening & questioning skills, empathy, building rapport
Upbeat, enthusiastic and friendly people
Motivated to give excellent customer service
People who want to learn, grow & progress
Be confident using a computer and phone
Ability to work independently & also in a team
Previous experience is desired but is not essential for this role
Full Time

What will you do?

Successful candidates will be working in our recently refurbished office based in Dumbarton. You will be working on behalf of our clients to contact customers who have fallen into arrears to establish their situation, affordability & account resolution.

Key Responsibilities:

Inbound & outbound calls
Offering solutions and advice to deal with customers’ financial situation
Assessing a customer’s affordability
Identify & manage vulnerable customers
Taking payments and setting up payment plans
Negotiating the settlement of outstanding customer debt
Work towards performance and quality targets
Manage customer accounts on the computer whilst speaking on the phone

If you are interested in our position then please apply through the Indeed website.

Any questions please do not hesitate to contact us on 0141 428 3990

Job Types: Full-time, Permanent

Pay: From £27,300.00 per year

Benefits:

Casual dress
Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

collection representative jobs in scotland

Customer Service Representative

Lead Credit & Collections Representative

Societies Officer

Global Feasibility Lead, Senior Manager

252693 (SM) Medical Equipment Project Support Manager

Associate Data Analyst

Project Support Officer- Armed Forces Community (only)

Health and Safety Advisor

Service Delivery Coordinator, Upper Completion (M/F/D)

252288 (LF) Clinical Trials Data Manager

Document Controller

Health Visitor

Customer Service Representative

Document Controller

Chef De Partie

Cleaner

Refuse Collection Driver

Paralegal - EL/PL

Pharmacist

Cleaner

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