customer experience agent Work, Jobs in scotland (with Salaries)

Customer Service Agent - PART TIME - UK
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
2d
Customer Service Agent
ABM —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
Business Customer Contact Agent
Centrica —Edinburgh
- £30,044 a year
- Monday to Friday
- Hybrid work
- Time management
11d
Booking Department Representative / Agent
M & M Theatrical Productions Ltd —Ayr
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
Customer Service Support Agent
Improvement Service —Livingston
- £29,532 - £31,412 a year
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
4d
Customer Claims Agent - 6 Month Secondment
Policy Expert —Motherwell
- Organisational skills
- Communication skills
Estate Agent
RE/MAX Scotland —Methven
3d
Baggage & Ticketing Agent
Swissport International AG —Edinburgh
- Weekend availability
- English
- Travel
- Computer skills
11d
Aircraft Cleaning Agent - PART TIME - UK
Swissport International AG —Edinburgh
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
11d
Customer Service Agent
Northgate Vehicle Hire —Inverness
- £28,734 a year
- Monday to Friday
- Customer service
- Employee discount
Quick apply
2d
Passenger Service Agent 25hrs
PrimeFlight —Aberdeen
- £12.54 - £13.17 an hour
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
5d
Aircraft Cleaner - Nights Only
Swissport International AG —Edinburgh
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
2d
Travel Consultant (Troon, Stewart Travel)
Brooklyn Travel —Troon
- Sales
- Customer service
- Communication skills
Quick apply
Duty Manager
OCS Group —Edinburgh
- Rotating shift
- Remote
- Management
- Customer service
Quick apply
Customer Service Agent
ABM UK —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Warehouse Agent
Worldwide Flight Services —Aberdeen
- £29,452 a year
- Full-time
- English
- Forklift
- IT
Quick apply
Rental Return Agent (Temporary until 30/10/2026)
Avis Budget Rental Locations —Inverness
- £26,545 a year
- Temporary
- Hospitality
- Customer service
- English
- Employee discount
- Flexible schedule
Quick apply
5d
Customer Services Lead Agent (KLM/AF)
Swissport International AG —Edinburgh
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Management
2d
Customer Service Agent FTC
PrimeFlight —Inverness
- Weekend availability
- Customer service
- Free parking
- Employee assistance programme
5d
Property Co-Ordinator
Chisholm Hunter Ltd —Glasgow
- £28,000 - £35,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Employee discount
Quick apply

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customer experience agent jobs near scotland

Customer Service Agent - PART TIME - UK

Swissport International AG -
Paisley

Apply Now

Job details

Part-time | Fixed term contract
£12.91 an hour
2 days ago

Benefits

Free parking
Employee assistance programme
On-site parking

Qualifications

Hospitality
Customer service
English
Administrative experience
Data entry
Communication skills

Full job description

Overview:

Job Title: Customer Service Agent

Company: Swissport

Location: Glasgow

Contract Type: Part Time fixed term until 31/10/2026

Hours: 25 hours per week, between Monday – Sunday (shift work)

Salary: £12.91 per hour

About the company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike.

Responsibilities:

Key Responsibilities:

Greet passengers and provide friendly, professional assistance throughout their journey.
Assist passengers with check-in procedures, luggage handling, and boarding processes.
Handle inquiries and provide accurate information regarding flight schedules, baggage policies, and other relevant details.
Ensure compliance with airline and airport regulations, including security and safety protocols.
Collaborate with colleagues and stakeholders to maintain efficient and smooth operations.
Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding.
Perform administrative tasks, including data entry, documentation, and reporting as required.
Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.

Qualifications:

Qualifications:

Prior experience in customer service, hospitality, or related fields is advantageous.
Excellent communication skills, both verbal and written, with proficiency in English; additional language skills are a plus.
Ability to work efficiently in a fast-paced environment while maintaining composure under pressure.
Flexibility to work various shifts, including weekends, holidays, and evenings, based on operational needs.
Demonstrated problem-solving abilities and a proactive approach to resolving issues.
Attention to detail and accuracy in handling passenger information and documentation.

Benefits:

Access to Employee Assistance Programme and wellness initiatives.
Comprehensive training and development programmes.
Free onsite parking whilst at work
Retirement savings plan with employer contributions.
Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Apply Now

Refine Your Search

customer experience agent jobs in scotland

Customer Service Agent - PART TIME - UK

Customer Service Agent

Business Customer Contact Agent

Booking Department Representative / Agent

Customer Service Support Agent

Customer Claims Agent - 6 Month Secondment

Estate Agent

Baggage & Ticketing Agent

Aircraft Cleaning Agent - PART TIME - UK

Customer Service Agent

Passenger Service Agent 25hrs

Aircraft Cleaner - Nights Only

Travel Consultant (Troon, Stewart Travel)

Duty Manager

Customer Service Agent

Warehouse Agent

Rental Return Agent (Temporary until 30/10/2026)

Customer Services Lead Agent (KLM/AF)

Customer Service Agent FTC

Property Co-Ordinator

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