Customer experience manager (customer operations/fulfilment & planning manager) Work, Jobs in Scotland (with Salaries)

Operations Manager Nights
Evri —Motherwell
- £54,825 - £57,300 a year
- Full-time
- Team management
- Leadership
- Communication skills
Operations Manager Nights
Hermes Europe —North Lanarkshire
- £54,825 - £57,300 a year
- Night shift
- Team management
- Leadership
- Communication skills
10d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Dundee
- Full-time
- English
- Master's degree
- Bachelor's degree
Learning Manager
Amazon UK Services Ltd. —Dunfermline
- Full-time
- Bachelor's degree
- Team management
- Psychology
Area Sales Manager - North & Midlands
Glennon Brothers —Troon
- Hybrid work
- CRM software
- Customer service
- Business development
Quick apply
Area Sales Manager - South East
Glennon Brothers —Troon
- Hybrid work
- CRM software
- Customer service
- Business development
Quick apply
Site and Production Manager- Castle Kennedy Feed Production
Tarff Valley —Stranraer
- £30,000 - £35,000 a year
- Full-time
- Management
- Forklift
- Supervising experience
- Profit sharing
- Employee discount
Quick apply
5d
Employment and Policy Adviser (2 Posts) (Temporary) - REQ06501
North Lanarkshire Council —Motherwell
- £43,043 - £49,231 a year
- Temporary
- Research
- Analysis skills
- Project management
- Annual leave
7d
Warehouse Supervisor (Back Shift):
Dunns Food and Drinks —High Blantyre
- Weekend availability
- Continuous improvement
- Training & development
- Leadership
- Employee discount
- Sick pay

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customer experience manager (customer operations/fulfilment & planning manager) jobs near scotland

Operations Manager Nights

Evri -
Motherwell

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Job details

Full-time
£54,825 - £57,300 a year

Qualifications

Cost management
Driving Licence
Stakeholder collaboration
UK Working Time Regulations for mobile workers
Cost control
Warehouse management
Team management
Multidisciplinary collaboration
Leadership
Communication skills
Warehouse team management
Rota coordination
Distribution operations team management

Full job description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Step Into the Night Shift That Keeps Britain Moving - Operations Manager Nights – Airdrie!
Reports to: Depot General Manager
Direct reports: 1–3
Stakeholders: Transport, H&S, HR, Finance, Delivery, Hubs
Ready to lead from the front when it matters most? Join Evri’s Depot Night Team in Airdrie and take charge of a fast-paced, high-impact operation where every shift delivers real results. If you thrive under pressure, love leading teams, and want to play a key role in keeping parcels moving across the UK—this is your opportunity.
The Role
As an Operations Manager, you’ll be at the heart of our night operation, leading warehouse, transport, and van network performance. Working any 5 nights over 7 (typically 22:00 – 09:00, depending on volumes), you’ll ensure the depot runs efficiently, safely, and on budget.
You’ll partner closely with Hubs, Transport, and Delivery teams to deliver an end-to-end service, while supporting and deputising for the Depot General Manager. From managing costs and driving productivity, to developing your team and ensuring compliance—you’ll have the autonomy to make a real difference every shift.
Responsibilities

Deliver the depot operational plan in line with budget, forecasted volumes, and performance targets
Drive productivity and manage costs including labour, resource planning, and cost-per-unit (CPU)
Maintain high operational standards through compliance with 5S, H&S, and quality audits
Ensure high scanning compliance across inbound, outbound, and driver operations
Support transport compliance including driver rotas and Working Time Directive adherence
Lead and develop your team across recruitment, performance, engagement, and employee relations

Interested? Here’s What You’ll Need to Be Successful

Full UK Driving Licence, CPC National Certificate, and IOSH Managing Safely (or equivalent)
Proven experience managing large teams in a 24/7 fast-paced logistics or operational environment
Strong understanding of transport regulations, SLAs, and operational processes
Confidence using Excel and MI tools to drive performance and decision-making
Excellent leadership, communication, and people development skills
Resilience, commercial awareness, and the ability to perform under pressure

Join Evri and help power a night operation that delivers more than parcels—we deliver results.
We Are the Evri Group - Where Everyone Is Welcome
We’re committed to building an inclusive, diverse workplace where everyone can thrive. We celebrate individuality, encourage creativity, and support people to be their authentic selves. We’re excited for the future - and we’d love you to help deliver it.

Evri Group for everyone

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.
Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.

At Evri Group, everyone is welcome.

Apply Now

Refine Your Search

customer experience manager (customer operations/fulfilment & planning manager) jobs in scotland

Operations Manager Nights

Operations Manager Nights

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Learning Manager

Area Sales Manager - North & Midlands

Area Sales Manager - South East

Site and Production Manager- Castle Kennedy Feed Production

Employment and Policy Adviser (2 Posts) (Temporary) - REQ06501

Warehouse Supervisor (Back Shift):

I want to receive the latest job alerts for customer experience manager (customer operations/fulfilment & planning manager) in scotland

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