Database specialist Work, Jobs in Scotland (with Salaries)

Returns Specialist
Grant Westfield —Edinburgh
- ERP systems
- Annual leave
- Employee discount
2d
Energy Compliance Analyst
Here's The Plan Ltd. —Perth
- £26,500 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
Document Control Specialist
Borr Drilling —Aberdeen
- Full-time
- Microsoft Office
- Organisational skills
- SharePoint
Waste Compliance and Assurance Specialist
Nuclear Restoration Services —Dounreay
- £46,267 - £79,434 a year
- Full-time
- Hybrid work
- Communication skills
3d
Compliance Administrator
QTS Group —Drumclog
- Travel
- Employee discount
11d
Specialist, Pictures - Edinburgh
Bonhams —Edinburgh
- Full-time
- Communication skills
- Time management
3d
Systems & Digital Specialist (Practical Process Improvement)
Thermo Fisher Scientific —Paisley
- Full-time
- Computer Science
- Engineering
- Master's degree
Telesales Executive
The Converters Group —Dunfermline
- £26,000 - £35,000 a year
- Part-time
- CRM software
- Sales
- Customer service
Quick apply
5d
Admissions Officer (Visitor Experience)
School Talent —St. Andrews
- Full-time
- CRM software
- Hospitality
- University
Quick apply
9d
Facilities Manager
JLL —Midlothian
- Presentation skills
- Continuous improvement
- Contracts
Patient Marketing Specialist
Thermo Fisher Scientific —Glasgow
- 8 hour shift
- Presentation skills
- Driving
- Travel
Dementia Nurse Specialist
Barchester Healthcare —Glasgow
- £54,590 a year
- Driving
- Mentoring
- Nursing
Quick apply
Product Operations Manager - Synthetic Chemistry
Chemify Ltd —Glasgow
- Doctoral degree
- Laboratory experience
- English
Quick apply
13d
Python Developer
Purview —Glasgow
- Oracle
- Java
- SQL
Quick apply
Navy Stores Inventory Controller
Lockheed Martin Corporation —Helensburgh
- £33,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Communication skills
- Employee assistance programme
- Employee discount
12d
Lead Developer Technical
Foreign, Commonwealth & Development Office —East Kilbride
- From £57,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
2d
IT Service Manager
HM Revenue and Customs —Edinburgh
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- Azure
- English
- AWS
12d
Operational Leader
Department for Work and Pensions —Glasgow
- £38,772 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Human resources
- Annual leave
- Employee assistance programme
11d
Lead Cyber Automation and AI Engineer
Morgan Stanley —Glasgow
- Full-time
- Computer Science
- Bachelor's degree
- Scripting
11d
Senior Marketing Specialist
Charles River Laboratories —Tranent
- Full-time
- Sales
- Marketing
- Social media management

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Returns Specialist

Grant Westfield -
Edinburgh

Apply Now

Job details

2 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount
On-site parking

Qualifications

ERP systems
3PL

Full job description

Edinburgh

Grant Westfield, the company behind the UK’s best-selling brand of waterproof wall panels, Multipanel and Naturepanel, is looking for a Returns Specialist to meet the business and customer needs regarding Customer Returns and failed deliveries. Thoroughly investigate and collate accurate information ensuring prompt and accurate responses to all parties. Delivering the best customer experience whilst also minimising the financial impact to business.

Team: Supply Chain

Key responsibilities:

This is a newly developed role, which will require the post holder to help develop robust systems/processes surrounding the Key Responsibilities to ensure responsibilities are met.

Office Based position

Own and maintain the Returns Address Inbox
Review of all RMA’s raised by customer via portal
Thorough Investigation of all RMA requests prior to acceptance/rejection ascertaining the system transactions v physical transactions and required course of action from Inventory/Finance and Customer relations perspective
Creation of RMA’s following investigation, ensuring correct reason codes are used (to enable data gathering for improvement opportunities)
Creation of replacement customer orders when required
Maintain Returns Manifest Database of when RMA’s collected and retuned to WM01
Maintain Failed Delivery manifest
Develop and build upon customer and 3pl relations
Work closely with customer, 3pl’s regarding and other departments with regards to RMA queries such as missing returns/qty discrepancies as highlighted by Materials Team
Attend daily call with third party logistics suppliers
Develop the RMA process for to enhance customer experience and reduce financial impact to business
Develop RMA reporting including but not limited to: RMA reasons, value etc. to drive improvement
Any additional duties as required by the business.

The successful candidate’s profile:

Skills and experience:

Essential

Customer Facing experience

Desirable

Knowledge of ERP systems

Competencies

Teamwork:

Friendly, approachable, cooperative, and assists others when required.
Shares knowledge, ideas and concerns with other members of the team and across the organisation.
Respects cultural differences and different opinions.

Flexibility:

Responds effectively to changing circumstances.
Adjusts tasks and priorities when required.

Communication and Organisation:

Ability to carry out duties in a professional manner.
Ability to plan, organise and prioritise workload.
Ensuring a clear understanding of the desired end result.
Ability to work independently as well as part of a team.
Ability to be firm with supply chains and providers when required.

Attention to detail:

Performs tasks accurately and thoroughly; double-checks the accuracy of work and adjusts ensure client expectations are met or exceeded.
Follows policies and procedures in using various equipment.
Completes all reports according to policies, procedures and standards.

Problem solving:

Deals with problems as soon as they arise.
Presents problem analysis and recommended solution to others rather than just identifying or describing the problem itself.
Acknowledges when doesn't know something and takes steps to find out.
Anticipates potential obstacles and develops plans to overcome them.
Uses critical thinking to analyse the situation and establish course of action.

Health & Safety:

Complies with all Health and Safety Procedures, as well as understanding of health and safety, and the impacts which actions can have.

What Grant Westfield will offer you:

Working for one of the leading manufacturing companies in the country, this is a great opportunity to drive positive change and make a significant contribution across the business. In return, you will receive a rewarding and competitive remuneration package, and be based in our Edinburgh office, in the heart of Scotland.

33 days annual leave which increase with service up to a maximum of 38 days.
Additional holiday purchase scheme.
Health cash plan.
Bike to work scheme.
On-site parking.
Staff discount.
Sharesave options.

Apply Now

Refine Your Search

database specialist jobs in scotland

Returns Specialist

Energy Compliance Analyst

Document Control Specialist

Waste Compliance and Assurance Specialist

Compliance Administrator

Specialist, Pictures - Edinburgh

Systems & Digital Specialist (Practical Process Improvement)

Telesales Executive

Admissions Officer (Visitor Experience)

Facilities Manager

Patient Marketing Specialist

Dementia Nurse Specialist

Product Operations Manager - Synthetic Chemistry

Python Developer

Navy Stores Inventory Controller

Lead Developer Technical

IT Service Manager

Operational Leader

Lead Cyber Automation and AI Engineer

Senior Marketing Specialist

I want to receive the latest job alerts for database specialist in scotland

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