Debt relief & collection occupations Work, Jobs in Scotland (with Salaries)

Call Centre Agent
Wescot Credit Services —Glasgow
- £26,436.80 - £27,528.22 a year
- Rotating shift
- Remote
- IT
- In-person
- Employee assistance programme
- Employee discount
Debt Recovery Administrator
Greenbelt Group —Glasgow
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Sick pay
2d
Debt Recovery Officer
The Wheatley Group —Glasgow
- £32,458 - £35,620 a year
- Temporary
- Customer service
- IT
- Communication skills
- Employee assistance programme
8d
Customer Service Representative
Opos Limited —Dumbarton
- From £27,300 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
Credit Controller
Aggreko —Dumbarton
- Full-time
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
10d
Credit Controller - Glasgow
Matthew Algie —Glasgow
- £27,500 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- IT
- Annual leave
- Employee discount
IBA Credit Control Analyst
Gallagher —Glasgow
- Hospitality
- Customer service
- Analysis skills
- Employee stock purchase plan
- Life insurance
Senior Financial Support Advisor
Evlo —Glasgow
- Hybrid work
- Financial services
- Communication skills
- Employee discount
Quick apply
Lead Credit & Collections Representative
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
3d
Customer Support and Collections Team Leader
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Communication skills
2d
Field Agent / Warrant Officer - 3 Month Fixed Term Contract
Resolvecall —Glasgow
- £2,224 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Credit Controller (12 months FTC)
CBRE —Glasgow
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- IT
Interim Senior Analyst, OTC Hotel Accounting (18months Fixed Term Contract Initially)
Hilton —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Employee stock purchase plan
- Annual leave
9d
Call Centre - Customer Support Representative (Q326G)
Capquest Debt Recovery Limited —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Call Centre - Customer Support Representative (VQ326G)
Capquest Debt Recovery Limited —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Debt Recovery Administrator
Greenbelt Group —Glasgow
Respond to incoming telephone, email, and written enquiries in a professional and timely manner. Process payments over the telephone in accordance with internal…
£27,000 a year
2d
Trainee Debt Recovery Finance Administrator
Morton Fraser MacRoberts LLP —Glasgow
The post requires someone used to dealing with accounts payable and banking and reconciliations duties. SOLAS qualification is desirable but not essential.
£24,500 - £26,000 a year
Quick apply

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debt relief & collection occupations jobs near scotland

Call Centre Agent

Wescot Credit Services -
Glasgow

Apply Now

Job details

£26,436.80 - £27,528.22 a year

Benefits

Discounted gym membership
Company events
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Full job description

Glasgow, United Kingdom

Call Centre Agent, Glasgow - Starting 27th July 2026!

Salary: Starting from £26,436.80 and progressing to £27,528.22 (based on experience and a 40 hrs contract)
Bonus: Fantastic monthly bonus where you could earn around an extra £2000 per year.
Shifts: We are open Monday to Friday 8am - 6pm and Saturdays 8am - 4pm, you will work on a 4-week rotational shift pattern within those hours and work 1 in 4 Saturdays, but don’t worry we’ll give you a day off during the week prior to your Saturday shift.
Training: 4 weeks with a dedicated L&D Trainer supporting you.
Remote working: Fully Remote working following first 2 months of in office support.

Wescot Credit Services are seeking dedicated Call Centre Agents to join our First Direct team, this is an exciting opportunity to become a valued member of the team!

You’ll handle both inbound and outbound calls, providing customers with the support they need to navigate their financial challenges. You will use your empathy and resilience to build rapport and help customers find affordable repayment solutions. By listening and understanding their struggles, you will make a positive impact on their financial recovery.

Key Responsibilities:

Provide 5-star customer service, you will be the first point of contact, offering compassionate and professional support.
Handle inbound and outbound calls, you will support customers through their financial struggles with care and understanding.
Update multiple systems, you will accurately record customer interactions and outcomes across various internal systems, ensuring data is up-to-date and compliant with regulatory standards.
Conduct detailed affordability assessments, you will assess each customers affordability before setting up payment plans.
Create tailored repayment plans, you will help customers create affordable repayment options to get them back on track.
Identify vulnerable customers, you will recognise signs of vulnerability ensuring the right support is given.
Collaborate with colleagues, you will share insights and best practices, contributing to a supportive team environment.

If you’re passionate about making a difference, helping people, and working in a supportive environment, we want to hear from you!

Benefits include:

31 days holiday including bank holidays.
Discounts and cash back on hundreds of high-street shops
Optional private healthcare plan (BUPA)
Lots of great monthly incentives where you can win a range of prizes and rewards!
Ongoing support and development from our in-house team

Why work at Wescot Credit Services:

Summer and Christmas Parties.
Mandatory annual salary review.
Company funded Health & Wellbeing Initiatives.
See what our colleagues say: https://youtu.be/fM3-_4cqZdA?si=JtQgVJNc2KGROvZf

Wescot Credit Services is a Contact Centre working with several large UK banks, as well as Credit Card Providers, Energy, Telecoms and others to help recover debts owed to them by their customers.

We are proud to announce that Encore Capital Group, which Wescot is part of, is Great Place to Work-Certified™ in Costa Rica, France, India, Portugal, the United Kingdom and the United States.

Diversity and inclusionare very important to us at Wescot and we value diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone.

**At Wescot we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.

Helping each and every customer to financial recovery

Here at Wescot we work for a number of organisations in the UK, including all of the large banks, as well as Credit Card Providers, Energy, Telecoms etc. Organisations trust us to recover debts owed to them by their customers. We continously invest in our people to deliver high service standards to support you. Wescot will work with customers to identify affordable and sustainable repayment arrangements which are based on your individual circumstances.

Our Total Rewards Package for All Round Wellbeing

We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.

Holistic Wellness

Colleague Wellness - We're focused on your wellbeing and that means supporting you across all elements of it. This comes from our company sponsored team building events, on site events to form bonds with colleagues, Mental Health First Aid support, Webinars, Employee Assistance Program and more!
Healthcare

Healthcare - Take advantage of our healthcare options to help you stay well... Gym discounts, Eye Tests and discount offers on glasses, our Employee Assistance Programme and more.
Perks

Perks - Our Colleague Discount Programme includes Transport, Retail discounts and much more.
Career Path & Development

Career Progression comes from the fact we invest in our people's skills and ability. We support your individual development, offering regular training to ensure you have the best tools and knowledge for the job. We want to help you be ready for your next career move with us.
Awards & Recognition

Awards & Recognition - We will always recognise our people's contribution to what we achieve every day. That might be an informal on the spot reward or thank you or part of the formal awards and recognition we run throughout the year such as star of the month and our global President's Club.
Pay & Bonuses

Pay & Bonuses - Earn a competitive salary, with the opportunity to participate in fun team building incentives!

Our Values In Action

At Cabot, we care about making a meaningful impact on our people, our customers, and our communities. We believe diversity in all its forms brings different thinking styles and perspectives. That builds our creativity and ability to find a better way. It also enables us to understand the different communities that make up our society. The more we understand, the easier it is to deliver the right outcomes for our customers.

Inclusive Workplace

We are striving to be an inclusive and progressive organisation where everyone feels comfortable and enabled to be themselves at work. We value the diversity of thought that different backgrounds and cultures can bring as it makes us stronger. The more we understand each other, the easier it is to deliver the right outcomes for our consumers and to support each other. Prioritising inclusion and belonging improves collaboration and enhances people’s wellbeing; both of which are essential parts of supporting our colleagues, and in turn our business, to succeed.

Giving Back To Our Community

We give back by volunteering, and charity work, trying to make a positive impact on the communities, where we live and work and we are proud to do so.

Apply Now

Refine Your Search

debt relief & collection occupations jobs in scotland

Call Centre Agent

Debt Recovery Administrator

Debt Recovery Officer

Customer Service Representative

Credit Controller

Credit Controller - Glasgow

IBA Credit Control Analyst

Senior Financial Support Advisor

Lead Credit & Collections Representative

Customer Support and Collections Team Leader

Field Agent / Warrant Officer - 3 Month Fixed Term Contract

Credit Controller (12 months FTC)

Interim Senior Analyst, OTC Hotel Accounting (18months Fixed Term Contract Initially)

Call Centre - Customer Support Representative (Q326G)

Call Centre - Customer Support Representative (VQ326G)

More jobs to discover

I want to receive the latest job alerts for debt relief & collection occupations in scotland

Explore jobs in more locations

Helping each and every customer to financial recovery

Our Total Rewards Package for All Round Wellbeing

Holistic Wellness

Healthcare

Perks

Career Path & Development

Awards & Recognition

Pay & Bonuses

Our Values In Action

Inclusive Workplace

Giving Back To Our Community

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