Graduate opportunities Work, Jobs in Scotland (with Salaries)

Graduate / Entry-Level 1st Line IT Support Technician
Microman Computer Support Limited —Glasgow
- From £27,500 a year
- Weekend availability
- Microsoft Outlook
- Windows
- Travel
- Free parking
Quick apply
1d
Graduate Opportunities
Andrews Survey —Aberdeen
- Hybrid work
- Travel
Graduate Project Manager (Energy) - Edinburgh - 2027
Stantec —Edinburgh
- Hybrid work
- Bachelor's degree
- Business
Client Services Associate (Graduate)
Seven Investment Management —Edinburgh
- Microsoft Word
- Microsoft Excel
- Writing skills
Graduate Business Change Analyst
SS&C Technologies —Stirling
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Graduate Marketing and Communications Officer
Highlands and Islands Enterprise —Inverness-shire
- £32,438 a year
14d
Marketing & Commercial Graduate
Cademuir Engineering Limited —Galashiels
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Marketing
- Engineering
Quick apply
Graduate Engineers – Electrical and Mechanical
Alvance British Aluminium —Fort William
- Full-time
- Engineering
- Maintenance
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
10d
Counsellor (Remote)
Telus Health —Glasgow
- Full-time
- Remote
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Graduate Inward Investment Officer
Highlands and Islands Enterprise —Inverness-shire
- £32,438 a year
14d
Admissions Officer
Scotland’s Rural College (SRUC) —Aberdeen
- £30,307 - £34,444 a year
- Full-time
- Hybrid work
- Annual leave
- Flexible schedule
14d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Dundee
- Full-time
- English
- Analysis skills
- Business
Project Co-ordinator
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
8d
Junior/Graduate Customer Support Accountant
FreeAgent —Edinburgh
- £27,500 - £31,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Accounting
Quick apply
Civil or Structural - Graduate / Assistant / Engineer
Argyll & Bute Council —Lochgilphead
- £35,750 - £49,364 a year
- Civil engineering
- Travel
- Employee discount
3d
Degree Apprentice Civil Engineer – Renewable Energy Infrastructure
Tetra Tech —Edinburgh
- Civil engineering
- Engineering
- Bachelor's degree
Sports Markerting Assistant
MEADOW HILL CONSULTING LTD —Glasgow
- £26,350 - £30,270 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Free parking
Quick apply
8d
Business Support Administrator - Waverley Court
City of Edinburgh Council —Edinburgh
- £27,257 - £29,850 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Oracle
- Annual leave
- Employee assistance programme
10d
Graduate Sales Development Representative - Glasgow
Leyton —Glasgow
- CRM software
- Business development
User Researcher
NHS Scotland —Glasgow
- £43,231 - £52,679 a year
- Weekend availability
- Hybrid work
- No degree
4d

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Graduate / Entry-Level 1st Line IT Support Technician

Microman Computer Support Limited
Glasgow

Quick apply

Job details

Permanent | Full-time
From £27,500 a year
1 day ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
TCP
Driving Licence
Microsoft Outlook
Inbound customer enquiry call handling
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
Windows
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Active Directory
Mobile devices

Full job description

Job Overview

Microman Computer Support is looking for a motivated Graduate or Entry-Level 1st Line IT Support Technician to join our friendly and growing managed service provider (MSP) team in Glasgow. This is an excellent opportunity to begin your IT career, gain hands-on experience across varied customer environments and develop with support from experienced engineers.

About Us

Microman supports organisations across a wide range of industries. As an MSP, we act as an outsourced IT team for multiple customers, providing responsive day-to-day support alongside telecoms, networking, CCTV, audio visual and mobile signal solutions. You will therefore gain exposure to different users, systems and business environments.

Responsibilities

Act as a first point of contact for customer IT queries by telephone, email and the service desk.
Log, categorise, prioritise and update support tickets, keeping customers informed throughout.
Triage and resolve common Windows, Microsoft 365, email, printer, application and hardware issues using remote support tools.
Assist with user account administration, password resets, device setup, onboarding and offboarding.
Carry out basic network troubleshooting, including Wi-Fi, connectivity, TCP/IP, DNS and DHCP issues.
Work within agreed service levels and recognise when an issue needs urgent attention.
Escalate incidents to 2nd or 3rd line engineers with clear notes, troubleshooting steps and relevant evidence.
Maintain accurate ticket records, technical notes and customer documentation.
Support equipment preparation, installations and occasional customer site visits alongside senior engineers.
Build your technical knowledge through structured learning, coaching and exposure to varied customer environments.

You will communicate with both technical and non-technical users, taking ownership of straightforward issues and asking for support when required. We value a calm, helpful approach and clear customer communication as highly as existing technical experience.

You will follow service desk processes, information security requirements and data protection legislation at all times.

The role is primarily office and service desk based in Glasgow, with occasional customer site visits and project support. Some UK-wide travel may be required.

This is a full-time, permanent role, Monday to Friday, with occasional weekend work where required.

What We're Looking For

You may be a recent graduate, college leaver, apprentice or career starter with an IT-related qualification, home-lab experience, volunteering, work experience or a strong demonstrable interest in technology. Previous MSP or commercial service desk experience is welcome but not essential.

Friendly, professional communication and a confident telephone manner.
Ability to explain technical steps clearly to non-technical users.
A logical troubleshooting approach, curiosity and willingness to learn.
Good organisation, attention to detail and the ability to manage several tickets with guidance.
A customer-focused attitude and willingness to take ownership.
Ability to work both independently and collaboratively as part of a support team.

Useful Technical Knowledge

Windows 10/11 and common desktop applications.
Microsoft 365, Outlook and Teams.
Basic user and group administration in Active Directory or Microsoft Entra ID.
Fundamental networking concepts such as IP addressing, DNS, DHCP and Wi-Fi.
PC hardware, peripherals and mobile devices.
Any exposure to ticketing systems, remote support tools, Intune, Azure or cybersecurity fundamentals.

We do not expect you to know everything on day one. Training and guidance will be provided; attitude, communication and a genuine interest in developing an IT support career are key.

A full, clean, UK driving licence is preferred.

Pay: From £27,500.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

graduate opportunities jobs in scotland

Graduate / Entry-Level 1st Line IT Support Technician

Graduate Opportunities

Graduate Project Manager (Energy) - Edinburgh - 2027

Client Services Associate (Graduate)

Graduate Business Change Analyst

Graduate Marketing and Communications Officer

Marketing & Commercial Graduate

Graduate Engineers – Electrical and Mechanical

Counsellor (Remote)

Graduate Inward Investment Officer

Admissions Officer

Operations & Logistics Internship, Amazon Logistics

Project Co-ordinator

Junior/Graduate Customer Support Accountant

Civil or Structural - Graduate / Assistant / Engineer

Degree Apprentice Civil Engineer – Renewable Energy Infrastructure

Sports Markerting Assistant

Business Support Administrator - Waverley Court

Graduate Sales Development Representative - Glasgow

User Researcher

I want to receive the latest job alerts for graduate opportunities in scotland

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