Guest service agent Work, Jobs in Scotland (with Salaries)

Casual Guest Service Agent
Hilton —Edinburgh
- £12.91 an hour
- Part-time
- Hotel
- Hotel experience
4d
Guest Service Agent
The Caledonian Edinburgh —Edinburgh
- £12.86 an hour
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Annual leave
Quick apply
4d
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Tour Check-in Agent
The Hairy Coo —Edinburgh
- From £13 an hour
- Part-time
- English
- In-person
- Employee discount
Quick apply
12d
Front Desk Night Agent
Virgin Hotels —Edinburgh
- Full-time
- Hotel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Whatever/ Whenever Agent
Marriott International, Inc —Edinburgh
- Full-time
- Bar
- English
- Hotel
- Employee discount
Hotel Reservations Agent
Carnoustie Golf Hotel & Spa —Carnoustie
- Weekend availability
- Hotel
- Communication skills
- Annual leave
Quick apply
Front Office Porter
Kimpton —Edinburgh
- £13.54 an hour
- Full-time
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Estate & Hotel Manager
South Chesthill Estate —Aberfeldy
- £40,000 - £80,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Profit sharing
- Relocation assistance
Quick apply
5d
Assistant Reception Manager
FAIRMONT —St. Andrews
- Weekend availability
- Management
- Hotel
- Supervising experience
- Employee discount
Quick apply
5d
Sales Manager
Thainstone House —Inverurie
- Part-time
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
Kitchen Porter
Apex Hotels Ltd —Edinburgh
- £13 an hour
- Full-time
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
13d

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Casual Guest Service Agent

Hilton -
Edinburgh

Apply Now

Job details

Part-time
£12.91 an hour
4 days ago

Qualifications

Hotel experience

Full job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!

A WORLD OF REWARDS

Hourly Rate of £12.91 per hour

We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost

Opportunity to work additional hours when you can

Free and healthy meals when on duty

Modern and inclusive Team Member’s areas

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Casual Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

guest service agent jobs in scotland

Casual Guest Service Agent

Guest Service Agent

Administrative Assistant

Tour Check-in Agent

Front Desk Night Agent

Whatever/ Whenever Agent

Hotel Reservations Agent

Front Office Porter

Estate & Hotel Manager

Assistant Reception Manager

Sales Manager

Kitchen Porter

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