service agent Work, Jobs in scotland (with Salaries)

Customer Service Agent
ABM —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
Customer Service Agent - PART TIME - UK
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
3d
Passenger Service Agent 25hrs
PrimeFlight —Aberdeen
- £12.54 - £13.17 an hour
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
6d
Licensing Standards Officer - Waverley Court
City of Edinburgh Council —Edinburgh
- £34,940 - £40,501 a year
- Full-time
12d
Customer Service Support Agent
Improvement Service —Livingston
- £29,532 - £31,412 a year
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
5d
Aircraft Cleaning Agent - PART TIME - UK
Swissport International AG —Edinburgh
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
12d
Baggage & Ticketing Agent
Swissport International AG —Edinburgh
- Weekend availability
- English
- Travel
- Computer skills
12d
Security Officer
OCS Group —Glasgow
- £13.45 an hour
Quick apply
Booking Department Representative / Agent
M & M Theatrical Productions Ltd —Ayr
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
Customer Service Agent FTC
PrimeFlight —Inverness
- Weekend availability
- Customer service
- Free parking
- Employee assistance programme
6d
Residential Officer - HMP & YOI Grampian
Scottish Prison Service —Grampian Region
- £37,682 - £44,248 a year
- Hybrid work
- IT
12d
Aircraft Cleaner - Nights Only
Swissport International AG —Edinburgh
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
3d
Customer Service Agent
ABM UK —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Residential Officer - HMP & YOI Grampian
ScottishPrisonService —Peterhead
- £37,682 - £44,248 a year
- IT
Warehouse Agent
Worldwide Flight Services —Aberdeen
- £29,452 a year
- Full-time
- English
- Forklift
- IT
Quick apply
Duty Manager
OCS Group —Edinburgh
- Rotating shift
- Remote
- Management
- Customer service
Quick apply
Maintenance
Care UK —Edinburgh
- £14.65 an hour
- Full-time
- Annual leave
- Employee discount
Residential Officer - HMP Inverness (HMP Highland)
ScottishPrisonService —Inverness-shire
- £37,682 - £44,248 a year
- IT
Airside operative
Menzies Aviation —Glasgow
- Part-time
- Communication skills
2d
Customer Service Agent
Northgate Vehicle Hire —Inverness
- £28,734 a year
- Monday to Friday
- Customer service
- Employee discount
Quick apply
3d

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service agent jobs near scotland

Customer Service Agent

ABM -
Paisley

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Job details

Part-time
£12.81 an hour

Qualifications

Customer service
Communication skills

Full job description

Description

LOCATION: Glasgow Airport

SHIFT PATTERN: 4 on 2 off, 25 hours per week

PAY RATE: £12.81 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Purpose:

To assist passengers requiring special assistance throughout their airport journey.

Key Responsibilities:

Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.

Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.

Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.

Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.

Assist passengers that are transferring flights.

Communicate to the control and supervisory team recording any additional passengers.

During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.

Use equipment safely and professionally.

Provide manual lifting assistance as required.

Record progress of the passenger using the Personal Digital Assistant issued.

Be responsible for all company equipment issued to you on a daily basis.

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

Provide legendary service to all passengers.

Wear uniform correctly.

Follow correct sign in/out process.

Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience for the Customer Service Agent role:

Previous experience of primarily working within Customer Services ideally in a customer facing role.

The ideal candidate will have excellent communication skills.

Must have the right to work in the UK.

Must pass a DBS check.

Must be able to provide 5 years reference information.

Desirable Skills for the Customer Service Agent role:

Excellent communication & interpersonal skills.

Flexibility.

Innovative.

Achievement orientated.

Energy/Drive.

Courteous.

Patient and understanding.

Security Aware.

Please note that any applicant that has spent more than 6 months in any country other than the UK in the last 5 years; will need a police clearance from all countries that this would apply to.

The police clearance will need to cover the full date range the applicant was in the specific country, furthermore, the police clearance needs to be obtained before the applicant attending any interview with ABM.

Apply Now

Refine Your Search

service agent jobs in scotland

Customer Service Agent

Customer Service Agent - PART TIME - UK

Passenger Service Agent 25hrs

Licensing Standards Officer - Waverley Court

Customer Service Support Agent

Aircraft Cleaning Agent - PART TIME - UK

Baggage & Ticketing Agent

Security Officer

Booking Department Representative / Agent

Customer Service Agent FTC

Residential Officer - HMP & YOI Grampian

Aircraft Cleaner - Nights Only

Customer Service Agent

Residential Officer - HMP & YOI Grampian

Warehouse Agent

Duty Manager

Maintenance

Residential Officer - HMP Inverness (HMP Highland)

Airside operative

Customer Service Agent

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