Social media specialist Work, Jobs in Scotland (with Salaries)

Customer Service Expert (Cruise Kings) - Remote
Brooklyn Travel —Prestwick
- Remote
- English
- Employee discount
Quick apply
5h
Marketing Specialist
Global Energy Group —Aberdeen
- Full-time
- Marketing
- Bachelor's degree
- Organisational skills
Glasgow Fort multi brand fragrance specialist
Estee Lauder —Glasgow
- Communication skills
Recreation, Access and Paths Officer
NatureScot —Scotland
- £41,567 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
12d
Data Analyst
Kibble —Paisley
- £41,899 - £43,807 a year
- Azure
- DevOps
- SQL
14d
Boots Bon Accord Aberdeen Multi Brand Fragrance Specialist
Estee Lauder —Aberdeen
- Communication skills
Senior Creative and Content Manager
Heriot Watt University —Edinburgh
- £47,389 - £58,225 a year
- Full-time
- Management
- Social media management
- Analysis skills
- Annual leave
- Flexible schedule
3d
Boots Braehead Glasgow multi brand fragrance specialist
Estee Lauder —Glasgow
- Communication skills
Access Officer
Fife Council —Glenrothes
- £47,604.34 - £57,196.54 a year
- Full-time
- Experience working with children
- Contracts
- Budgeting
- Employee discount
12d
Data Migration Specialist
Addepar —Edinburgh
- Analysis skills
- Communication skills
- Python
Quick apply
Investigations Manager
Maritime and Coastguard Agency —Glasgow
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee assistance programme
9d
Modern Apprentice - Marketing Communications
University of Strathclyde —Glasgow
- £24,547 a year
4d
Digital Trust - Managing Consultant
Capgemini —Glasgow
- Hybrid work
- Azure
- Sales
- AWS
Local Growth & Field Community Lead
Lightspeed Commerce, Inc. —Glasgow
- Full-time
- Remote
- Hospitality
- Google Suite
- IT
Quick apply
Community Connector
CVO East Ayrshire —Kilmarnock
- £25,170 a year
- Full-time
- Word processing
- IT
- In-person
Quick apply
13d
Customer Support Advisor (9 months FTC)
Snappy Shopper —Dundee
- Weekend availability
- CRM software
- In-person
- Communication skills
Quick apply
Multisystemic Therapy Practitioner
Fife Council —Glenrothes
- £47,604.34 - £57,196.54 a year
- Full-time
- Travel
- Communication skills
- School
- Employee discount
5d
Project Controls Specialists - All Levels - Planning
Turner & Townsend —Edinburgh
- Full-time
- Microsoft Office
- Travel
- Leadership
Quick apply
HLM Senior Stone Conservator
Historic Environment Scotland —Edinburgh
- £43,227 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Flexible schedule
12d
Customer Service Representative - Stirling (FTC)
Convatec —Stirling
- Full-time
- CRM software
- Organisational skills
- Typing
6d

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social media specialist jobs near scotland

Customer Service Expert (Cruise Kings) - Remote

Brooklyn Travel -
Prestwick

Quick apply

Job details

Permanent
5 hours ago

Benefits

Company pension
Employee discount

Qualifications

Live chat
Client engagement
Stakeholder liaison
English
Customer interaction
Outbound calling

Full job description

Join one of the UK’s Cruise Specialists

Award-winning CruiseKings and Scotland’s Cruise Centre are part of the Brooklyn Travel Group, established for over 50 years employing over 500 travel professionals UK-wide. Following yet another record-breaking year and with exciting future aspiration, we are looking for talented Cruise Customer Service Experts to support our expansion plans.

If you’re looking for a new challenge, your next move or you’d like to specialise in Cruise Customer Service, get in touch for a friendly, informal chat.

Location: Homeworking/Hybrid/Office Based

Hours: Monday – Saturday 9 – 5.30pm. Full-time.

Salary: Competitive – based on experience

Experience, Qualities & Skills

Customer Service experience in a fast-paced Cruise environment.
Passionate about delivering the very best customer experience.
Confident, friendly and articulate when speaking to clients.
Enjoy building rapport and forging long lasting relationships.
Possess genuine empathy and the desire to help people.
A ‘can do attitude’ always aiming to go the extra mile.
Excellent listening skills.
Ability to pro-actively resolve issues and find amicable solutions.
Good written English.
Experience in communicating via live chat, social media.
Enjoy working in a service-oriented environment.
Being well travelled with good knowledge and first-hand experience of worldwide destinations is highly desirable.

Responsibilities:

Supporting clients post-booking and pre-departure requirements.
Communicating effectively via omni-channels including; Live Chat, WhatsApp, Email and Voice.
Encouraging upsell opportunities.
Fulfilling amendments and cancellations.
Resolving client queries, finding solutions and escalating complaints.
Assisting internal departments on customer service and administrative queries.
Liaising with suppliers and tour operators on behalf of clients.
Outbound calling projects as and when required.
Provide high levels of customer satisfaction.

Reward/Opportunities:

Competitive Salary.
Vitality Private Healthcare.
Cruise Training and Development.
Ship visits/Educational opportunities.
Discounts on holidays.
Sponsored social events.
Contribution Pension.

Company Overview

Brooklyn Travel Group is one of the UK's fastest-growing travel companies, bringing together a family of award-winning specialist travel brands under one umbrella. Since our formation in 2018, we've built a reputation for delivering exceptional holidays through world-class service and a commitment to quality at value-for-money prices. Our diverse portfolio includes some of the most respected names in specialist travel, from Stewart Travel - our flagship Scottish agency chain crowned UK's Best High Street Travel Agency for three consecutive years - to luxury specialists like Villa Select and Destinology, alongside cruise experts CruiseKings and Scotland's Cruise Centre, golf holiday specialists GolfKings, USA and Canada travel experts North American Travel Service and My Canada Trips, Canterbury Travel (the UK's leading Lapland holiday provider) and flights specialists Faremine. With over 120,000 passengers traveling with our brands annually, Brooklyn Travel Group offers an exciting opportunity to be part of a dynamic, growing organization that's making a real impact in the travel industry through specialist expertise and award-winning service excellence.

Quick apply

Refine Your Search

social media specialist jobs in scotland

Customer Service Expert (Cruise Kings) - Remote

Marketing Specialist

Glasgow Fort multi brand fragrance specialist

Recreation, Access and Paths Officer

Data Analyst

Boots Bon Accord Aberdeen Multi Brand Fragrance Specialist

Senior Creative and Content Manager

Boots Braehead Glasgow multi brand fragrance specialist

Access Officer

Data Migration Specialist

Investigations Manager

Modern Apprentice - Marketing Communications

Digital Trust - Managing Consultant

Local Growth & Field Community Lead

Community Connector

Customer Support Advisor (9 months FTC)

Multisystemic Therapy Practitioner

Project Controls Specialists - All Levels - Planning

HLM Senior Stone Conservator

Customer Service Representative - Stirling (FTC)

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