Support escalation engineer Work, Jobs in Scotland (with Salaries)

Automation Support Engineer
Muller Group —Bellshill
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
Support Engineer
Wordsmith AI —Edinburgh
- Full-time
- AI
Technical Support Engineer
Marine Technical Limits (MTL) —Aberdeenshire
- £32,000 - £43,000 a year
- Part-time
- SQL
- Scripting
- Communication skills
Quick apply
12d
Senior IT Support Engineer
Intentional IT Ltd —Edinburgh
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
- Annual leave
- Work from home
Quick apply
9d
Quality Engineer
Assystem —Helensburgh
- Hybrid work
- Engineering
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Customer Technical Support Engineer
Motorola Solutions —Edinburgh
- Full-time
- Hybrid work
- Travel
- Computer networking
- No travel
- Employee stock purchase plan
- Employee assistance programme
Nightshift Operator
City Facilities Management (UK) —Glasgow
- Full-time
- Communication skills
Quality Engineer - Helensburgh
Altrad —Helensburgh
- Microsoft Word
- Engineering
- Quality control
Quick apply
Lead Site Reliability Engineer - Operations Excellence
JPMorganChase —Glasgow
- Full-time
- Analysis skills
- Continuous improvement
- AI
Senior IT Engineer
Texaport —Edinburgh
- £45 - £65 an hour
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Mentoring
- Annual leave
Quick apply
Customer Quality Engineer
Peak Scientific —Glasgow
- Continuous improvement
- Organisational skills
Senior/Principal Manufacturing Engineer
Leonardo UK Ltd —Edinburgh
- £45,000 - £58,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Quality control
- Training & development
- Flexible schedule
- Referral programme
Mobile Contract Manager - Soft Services
BAM UK & Ireland —Kilsyth
- Weekend availability
- Business development
- Continuous improvement
- Team management
Sr. AI Infrastructure Engineer
Lenovo —Edinburgh
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Life insurance
Manufacturing Engineer
Alexander Dennis —Larbert
- Full-time
- Engineering
- Continuous improvement
- No degree
Quick apply
IT Support Engineer I, IT Services
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Computer Science
- English
- Analysis skills
Head of Prism Operations
Clearwater Analytics, LLC —Edinburgh
- £100,000 - £140,000 a year
- Computer Science
- Engineering
- Bachelor's degree
- Annual leave
Quick apply
11d
Senior Project Controls Engineer
Turner & Townsend —Edinburgh
- Full-time
Quick apply
Operations Engineering Manager
Optos —Dunfermline
- Master's degree
- Bachelor's degree
- Continuous improvement

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Automation Support Engineer

Muller Group -
Bellshill

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

Technical troubleshooting
Process automation systems
Stakeholder collaboration
Technical support
Electrical fault diagnosis
Analysis skills
Electrical systems
Continuous improvement
Mentoring
Professional development mentoring
Training & development
Root cause analysis

Full job description

Automation Support Engineer – Bellshill

Location: Bellshill
Hours: 40 hours per week, Monday – Friday

At Müller Milk & Ingredients, we are committed to developing our systems and our people to improve site automation performance. We are now looking for an experienced Automation Support Engineer to join our Bellshill site, playing a key role in delivering effective, reliable automation systems that create real value across the business.

This role combines hands-on technical expertise with continuous improvement, coaching, and collaboration with our central automation teams.

Your Key Responsibilities

Provide reactive support for automation issues, following clear escalation routes
Apply structured problem-solving techniques to identify root causes and deliver sustainable solutions
Support and deliver minor automation Capex projects across the full lifecycle
Contribute to site projects that include automation elements
Facilitate site activities for centrally delivered automation and Capex projects

Systems, Standards & Performance

Maintain and manage automation and electrical systems, including software and version control
Ensure compliance with Müller group automation and electrical standards
Work closely with the central Automation Development team to support standardisation and continuous improvement
Own and manage site-level automation obsolescence plans, ensuring alignment with group strategies
Lead panel risk assessments, site health checks, and follow-up improvement actions
Analyse performance data to drive Operational Excellence and improve production efficiency
Validate and analyse site data to support quality and performance improvements

People, Coaching & Collaboration

Coach and mentor colleagues to build automation capability across the site
Share best practice and technical knowledge across the wider business
Work collaboratively with internal stakeholders and central teams to deliver improvements
Support on-the-job training and development of engineering colleagues

Your Müller Responsibilities

Actively contribute to continuous improvement and Operational Excellence initiatives
Support delivery of site roadmaps (Quality, Health & Safety, Engineering, and Autonomous Maintenance)
Identify opportunities to improve systems, processes, and performance
Understand the impact of your work on site and business performance

What We’re Looking For

Proven automation and electrical fault-finding skills
Experience in a similar Automation Engineer / Support role
FMCG or manufacturing experience preferred
Ability to work independently and manage projects
Strong analytical and structured problem-solving skills
Confident working in a fast-paced production environment
Good IT and systems knowledge

Benefits

Competitive salary + up to 10% annual bonus
Healthcare cover
4x life assurance
Pension scheme
Müller rewards platform (discounts across major retailers)
33 days holiday (including bank holidays)
Ongoing training and development opportunities
Supportive and collaborative working environment

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.

#hiring

You can find out more about Müller and what it’s like to work for us by clicking here Careers at Müller UK & Ireland

Apply Now

Refine Your Search

support escalation engineer jobs in scotland

Automation Support Engineer

Support Engineer

Technical Support Engineer

Senior IT Support Engineer

Quality Engineer

Technical Engineer-2nd Line

Customer Technical Support Engineer

Nightshift Operator

Quality Engineer - Helensburgh

Lead Site Reliability Engineer - Operations Excellence

Senior IT Engineer

Customer Quality Engineer

Senior/Principal Manufacturing Engineer

Mobile Contract Manager - Soft Services

Sr. AI Infrastructure Engineer

Manufacturing Engineer

IT Support Engineer I, IT Services

Head of Prism Operations

Senior Project Controls Engineer

Operations Engineering Manager

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