Technical support occupations Work, Jobs in Scotland (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
13d
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
- Azure
- AWS
- IT
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
14d
Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098
North Lanarkshire Council —Motherwell
- £31,541 - £34,307 a year
- Temporary
- Communication skills
- Annual leave
14d
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
IT Desktop Support - Healthcare - Edinburgh
Dexcom —Edinburgh
- Full-time
- Continuous improvement
- Travel
- Organisational skills
12d
Technical Support Engineer
BeyondTrust —Glasgow
- Remote
- Customer service
- Windows
- Bachelor's degree
Quick apply
4d
IT Support Engineer
Eurolaser technologies —Dundee
- £2,000 - £2,500 a month
- Weekend availability
- Computer Science
- Customer service
- Windows
Quick apply
5d
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Excel
- Azure
- Salesforce
- Referral programme
- Sick pay
Quick apply
Deskside Support Engineer
Hexaware Technologies —Glasgow
- £29,000 - £32,000 a year
- Software troubleshooting
- Laboratory experience
- Windows
- Flexible schedule
Quick apply
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
14d
IT Apprentice Engineer
RM Education Limited —Bellshill
- Hybrid work
- IT
- Annual leave
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
Onsite Technical Services
Fujitsu —Edinburgh
- Full-time
- Bar
- Windows
- Microsoft Office
Desktop Support Technician
ESP Group —Arbroath
- Full-time
- Windows
- Travel
- IT
Quick apply
IT Support Technician
Brooklyn Travel —Glasgow
- Azure
- AWS
- Driving
Quick apply
11d
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office

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Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year
13 days ago

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in scotland

Technical Support Analyst

Technical Support Engineer

IT Support Engineer

IT Support Technician

IT Support Technician

Inbound Technical Support Advisor

Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098

IT Support Services Technician

IT Desktop Support - Healthcare - Edinburgh

Technical Support Engineer

IT Support Engineer

IT 1st Line Support (UK)

Deskside Support Engineer

1st/2nd Line Support Technician

IT Apprentice Engineer

IT Service Desk Analyst - Edinburgh

Onsite Technical Services

Desktop Support Technician

IT Support Technician

Deskside Support Engineer (Edinburgh)

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