Job Ref: MAR1444
Branch: Mar Hall Golf Spa Resort
Location: Mar Hall Golf Spa Resort, Bishopton
Salary/Benefits: £13.00 per hour
Contract type: Permanent
Hours: Part Time
Shift pattern: Evening and weekend availability required
Hours per week: Flexible Opportunities
Posted date: 26/06/2026
Closing date: 26/07/2026
About Us
JA Mar Hall Golf Spa Resort is a peaceful countryside retreat and soulful escape, your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts Hotels, a heritage hospitality brand with award-winning properties across Dubai, the Maldives and Scotland.
This exciting new chapter brings global expertise, world-class standards, and new opportunities for our teams. As part of the JA family, you’ll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes Mar Hall truly special.
Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UK’s most exceptional luxury destinations and you can be part of it.
Role Overview
At Mar Hall, we are continuing our journey towards becoming one of Scotland’s leading luxury resort destinations. Our Conciereg team is responsible for delivering exceptional luxury guest expereinces, aligned with JA Resorts Hotels and Forbes Five-Star service standards.
Following a significant refurbishment and with continued investment planned across the resort, we are seeking an exceptional Concierge to join our team in creating, curating and delivering unforgettaable experiences.
Key responsibilities of the Concierge will include:
- Greeting and welcoming guests with a warm and friendly demeanour.
- Assisting guests with check-in and check-out procedures.
- Providing information about the hotel's facilities, services, and local attractions.
- Arranging transportation, restaurant reservations, and other guest requests.
- Handling guest inquiries, concerns, and special requests promptly and professionally.
- Maintaining a neat and organised lobby area.
- Handle guest requests for special services or amenities,
- Collaborating with other hotel departments to ensure a seamless guest experience.
The Ideal Concierge:
Expereince as a Concierge, within Guest Experience or within a luxury hospitality environment is desired however not essential if you have:
- Exceptional interpersonal and communication skills.
- A genuine passion for delivering outstanding customer service.
- Knowledge of the local area and its attractions.
- Strong problem-solving abilities and a can-do attitude.
- Excellent phone etiquette
- Ability to multitask and prioritise tasks effectively.
Why Join Us:
At JA Mar Hall, you’ll find more than a job—you’ll build a career within a global hospitality family. We offer:
- Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge.
- Free luxury leisure club membership.
- Discounted membership for friends family.
- 50% discount on Spa treatments.
- Golf day discounts for you, friends, and family.
- 50% discount on food for you +3 guests, and 25% off beverages.
- Discounts on overnight stays for JA Mar Hall and our sister properties.
- Friends family hotel rates.
- Access to Wisdom, our confidential wellbeing support programme.
- Access to exclusive £100 room rates across the PoB Hotels collection.
- Recommend-a-Friend bonus scheme.
About Us
JA Mar Hall Golf Spa Resort is a peaceful countryside retreat and soulful escape, your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined the JA Resorts Hotels portfolio, a heritage hospitality brand with properties across Dubai, the Maldives, Seychelles, and Scotland. This exciting new chapter brings global expertise and fresh vision to our estate, while staying true to the warmth and authenticity that guests have always cherished.
As part of JA Resorts Hotels, our team is now connected to a wider international family, offering new opportunities for growth, innovation, and career development. Together, we are shaping a future where Scottish heritage meets world-class hospitality.
We will look to grow your aspirations and help you achieve your ambitions within the hospitality industry; from the golf course to the kitchen we have the opportunity for you. We believe that people make the business; they make the difference and define our guest’s experiences. If you’re passionate about hospitality we would like to hear from you.
