Knowledge analyst Work, Jobs in Sct (with Salaries)

Continuous Process Service Improvement Analyst East Kilbride
Aimée Willow Connex —Scotland
- Analysis skills
- Continuous improvement
- Financial services
Graduate Business Change Analyst
SS&C Technologies —Stirling
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Procurement Analyst
Enhance —Edinburgh
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Cyber Security Business & Reporting Analyst
Computershare —Edinburgh
- Full-time
- Analysis skills
- Communication skills
- Work from home
PMO Analyst - TMO
Weir Group —Glasgow
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
7d
256495 - HR Systems Analyst (SNEW)
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Monday to Friday
- Writing skills
- Analysis skills
14d
Sourcing Analyst
HMH —Aberdeen
- Full-time
- Bachelor's degree
- Continuous improvement
- Organisational skills
Principal Business Analyst
Aurum Business Solutions —Cupar
- £5,300 - £6,200 a month
- Full-time
- Analysis skills
- No degree
- Mentoring
Quick apply
12d
Data & Analytics Analyst - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Writing skills
- Work from home
Business Analyst
Computershare —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
- Work from home
2d
HR Data and Reporting Analyst
The Progeny Group Limited —Edinburgh
- Hybrid work
- Data analysis skills
- Analysis skills
Quick apply
Technical and Business Analyst
Avaloq —Edinburgh
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Software development
Quick apply
Transaction Monitoring (TM) Corporate Training Analyst
Barclays —Glasgow
- Continuous improvement
- Training & development
- Communication skills
Solutions Analyst III - Payments Technology - UAT
JPMorganChase —Glasgow
- Full-time
- Microsoft Powerpoint
- Management
- Master's degree
ServiceNow Business Analyst, Associate
BlackRock Investments —Edinburgh
- Hybrid work
- No experience needed
- In-person
- Communication skills
- Work from home
Business Analyst (Permanent or Secondment Opportunity)
sportscotland —Glasgow
- £47,699 - £54,569 a year
- Temporary
- Analysis skills
- Organisational skills
4h
Associate Controls Analyst (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Master's degree
Cyber Security Operations Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Hybrid work
- Communication skills
Quality Control Analyst I – Microbiology
RoslinCT EU —Edinburgh
- Bachelor's degree
- Quality control
- Organisational skills
- Annual leave
- Employee discount
QC Stability Analyst
NextPharma —Livingston
- Full-time
- Microsoft Word
- Computer literacy
- Quality control
- Free parking
- Health & wellbeing programme
Quick apply
10d

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Continuous Process Service Improvement Analyst East Kilbride

Aimée Willow Connex
Scotland

Apply Now

Job details

Qualifications

Facilitation
Operations management
Stakeholder collaboration
Stakeholder liaison
Coaching
Internal department liaison
Change management
Numeracy
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Financial services
Multidisciplinary collaboration
Networking
Cross-functional collaboration
Leadership
Communication skills
Cross-functional communication
Internal audits
Analytics

Full job description

Continuous Process & Service Improvement Analyst - East Kilbride Operations Manager
Scotland

As a Continuous Process and Service Improvement Analyst within the central operations hub you will support the delivery and embedding of Operational Excellence across operational teams. Working closely with Hub Managers, Team Leaders, and the wider Service Excellence and Process functions, the role will drive structured problem solving, operational performance improvement, standard ways of working, and continuous improvement activity across the hub.

The role will support operational teams through coaching, facilitation, process observation, and performance analysis, helping to identify improvement opportunities, improve operational flow and service delivery, and support the successful implementation of operational change, centralisation, and improvement initiatives

Key Responsibilities

Operational Excellence and Ways of Working

- Embed Operational Excellence principles and standard ways of working across the hub, ensuring teams apply consistent, structured approaches to performance and improvement
- Drive effective daily management routines, including huddles, visual management, process confirmation, skills matrices and structured performance discussions
- Identify opportunities for simplification, standardisation, automation, and improved service delivery across operational activities
- Support Hub Managers and Team Leaders in using operational performance data, workload trends, customer demand and process variation to identify issues and improvement priorities

Continuous Improvement Delivery

- Facilitate improvement activity by helping teams identify waste, variation, bottlenecks, service risks, and opportunities to improve operational flow, quality, productivity, and customer outcomes
- Support the implementation of agreed improvements, ensuring changes are documented, communicated, embedded, and sustained in day-to-day operations
- Facilitate process observation, process mapping, SOP development, and operational documentation activity where required

Coaching, Capability and Engagement

- Coach Hub Managers, Team Leaders, and operational teams in structured problem and continuous improvement techniques
- Build continuous improvement capability and engagement across the hub through coaching, facilitation, training, and practical support

Operational Change and Transition

- Support operational readiness and implementation activity relating to business change, centralisation, transition programmes, and operational restructuring

Collaboration & Cross Functional Alignment

- Share best practice, lessons learned, and improvement opportunities across hubs and business areas
- Work closely with the Head of Service Excellence and Head of Process function to align local improvement activity with wider operational priorities, standards, and governance requirements
- Build effective working relationships with operational leaders, SMEs, and support functions to remove barriers and support sustainable improvement

Risk Reduction & Compliance

- Embed any changes to process or ways of working in-line with regulatory or internal audit requirements

Skills & Experience

Essential

- Ability to work independently as well as part of a team
- Proven experience of working proactively and taking initiative
- Numerate with analytical ability
- Excellent communication skills both written and verbal, ability to communicate with both customers and colleagues at all levels of seniority and liaise effectively with other internal departments
- Strong interpersonal skills, quick to develop and maintain relationship both internally and externally
- Track record of coaching and delivering Continuous Improvement / Operational Excellence techniques
- Operational resource planning and design

Desirable

- Good knowledge of Microsoft Products
- Previous knowledge and experience of the Financial Services Industry and in similar operational or customer facing roles
- Previous knowledge and experience of the Asset Finance industry
- Experience of leadership and team coaching

Apply for this Job

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Refine Your Search

knowledge analyst jobs in sct

Continuous Process Service Improvement Analyst East Kilbride

Graduate Business Change Analyst

Procurement Analyst

Cyber Security Business & Reporting Analyst

PMO Analyst - TMO

256495 - HR Systems Analyst (SNEW)

Sourcing Analyst

Principal Business Analyst

Data & Analytics Analyst - Glasgow

Business Analyst

HR Data and Reporting Analyst

Technical and Business Analyst

Transaction Monitoring (TM) Corporate Training Analyst

Solutions Analyst III - Payments Technology - UAT

ServiceNow Business Analyst, Associate

Business Analyst (Permanent or Secondment Opportunity)

Associate Controls Analyst (Defence)

Cyber Security Operations Analyst - 12 Month FTC

Quality Control Analyst I – Microbiology

QC Stability Analyst

I want to receive the latest job alerts for knowledge analyst in sct

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