Director of volunteer services Work, Jobs in Seaford, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Driving
- Leadership
Head of School - Hawthorns Primary School
WSCC —Worthing
- £64,691 - £71,330 a year
- Call to connect
- Management
- Leadership
- School
IT Support Assistant (St Michael's Hospice, Hastings and Rother)
East Sussex County Council —St Leonards-on-Sea
- £25,974.54 - £27,658.07 a year
- Call to connect
- IT
- Hospice
- Free parking
- Annual leave
5d
Headteacher
TKAT (The Kemnal Academies Trust) —Hastings
- £68,898 - £79,865 a year
- Full-time
- Public speaking
- Leadership
- School
- Employee assistance programme
Centre Operations Manager (part-time)
Land Securities —Brighton
- Part-time
- Travel
- Annual leave
- Employee assistance programme
1d
Compliance and Facilities Assistant - Worthing High School
WSCC —Worthing
- £24,976 a year
- Call to connect
- Maintenance
- Communication skills
- School
1d
Headteacher
Ore Village Primary Academy —Hastings
- £68,898 - £79,865 a year
- Full-time
- Public speaking
- Leadership
- School
- Employee assistance programme
Retail Manager (part-time)
Land Securities —Brighton
- Part-time
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Children's Senior Residential Care Mentor
Headstart Residential Care —Hailsham
- £15.60 an hour
- Full-time
- Driving
- IT
- In-person
Quick apply
3d
Headteacher (Ore Village Primary Academy)
East Sussex County Council —Hastings
- Full-time
- Public speaking
- Leadership
- School
- Employee assistance programme
1d
Learning Support Assistant Fixed Term - Worthing High School
WSCC —Worthing
- £17,394 - £17,670 a year
- Full-time
- Communication skills
- School
1d
Senior Quantity Surveyor
Fulkers Bailey Russell —Brighton
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Driving
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director of volunteer services jobs in seaford, esx

Sr.Dir,Patient Experience

Head of School - Hawthorns Primary School

IT Support Assistant (St Michael's Hospice, Hastings and Rother)

Headteacher

Centre Operations Manager (part-time)

Compliance and Facilities Assistant - Worthing High School

Headteacher

Retail Manager (part-time)

Children's Senior Residential Care Mentor

Headteacher (Ore Village Primary Academy)

Learning Support Assistant Fixed Term - Worthing High School

Senior Quantity Surveyor

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