Head of customer success Work, Jobs in Seagrave, Lec (with Salaries)

eCommerce International Regional Manager
NEXT —Leicester
- £66,000 - £91,000 a year
- Full-time
- Sales
- Free parking
- Employee discount
Head of Performance Improvement
Nationwide Platforms —Lutterworth
- Communication skills
- Annual leave
Head of Marketing
TheNottingham —Nottingham
- Hybrid work
- Communication skills
Head of Account Growth
Culina Group —Lutterworth
- Full-time
- Hybrid work
- CRM software
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
General Manager
Kew Green Hotels —Leicester
- From £54,000 a year
- Full-time
- Hotel
- Leadership
- Employee assistance programme
Quick apply
Group Category Manager
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
- Employee discount
Quick apply
Implementation Manager - UK
Maersk —Derby
- Full-time
- English
- Agile
- Leadership
Head of Resource Planning, Forecasting & MI
Experian —Nottingham
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
Quick apply
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Head of HSEQ
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Leadership
- Annual leave
- Employee discount
Business Manager
Pentagon Motor Group —Loughborough
- Weekend availability
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Head of Credit & Risk
NEXT —Leicester
- Full-time
- Leadership
- Free parking
- Employee discount
9d
Head of Resource Planning, Forecasting & MI
Experian Information Solutions —Nottingham
- Full-time
- Continuous improvement
- Leadership
- Annual leave
Talent Coordinator - 12m FTC
CEVALogistics —Ashby-De-La-Zouch
- Up to £32,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Projects Administration
Rehlko —Heanor
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Head of Project Practice
MHR INTERNATIONAL UK LIMITED —Ruddington
- Leadership
- Communication skills
- Employee discount
- Referral programme
Lead Process Manager - Financial Crime
Capital One —Nottingham
- Full-time
- Annual leave
3d
Customer Success Manager
Wireless Logic mdex GmbH —Coalville
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
9d
Development Officer
University of Derby —Kedleston
- £32,260 - £41,689 a year
- Weekend availability
- Marketing
- University
- No degree
- Annual leave
- Employee assistance programme
4d

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head of customer success jobs near seagrave, lec

eCommerce International Regional Manager

NEXT -
Leicester

Apply Now

Job details

Full-time
£66,000 - £91,000 a year

Benefits

Free parking
Discounted gym membership
Private medical insurance
Employee discount
On-site parking

Qualifications

Sales

Full job description

The eCommerce team is recruiting an eCommerce International Regional Manager to be at the forefront of our global growth! Based from our Head Office in Leicestershire, offering a competitive salary alongside great benefits such as a company car, private medical insurance and Management Share Options, to name a few.

The Role:

The International eCommerce Trading team fuels global growth by managing and optimising online product sales across 83 international markets. They drive exciting product launches, strategic promotions, and collaborate with leading third-party platforms to maximise sales and brand visibility worldwide.

As the eCommerce International Regional Manager, you will play a pivotal role in driving international sales and ensuring the success of our international operations. You will be responsible for managing and optimising eCommerce activities in designated international markets, with a focus on increasing sales, enhancing customer satisfaction, and maintaining brand consistency across regions. This role is specifically focusing on our European markets.

What You’ll Take On:

You will be accountable for trading your countries and will be an expert in product and in country key trends, translating this into the customer journey online to drive sales.
You will manage great working relationships between eCommerce and the Product teams, keeping the product teams updated with key online developments.
You will analyse key reports and trade your division across marketing, search & navigation and product pages. Looking at key performance metrics, user behaviour, and customer insights to identify opportunities for growth and improvements in the sales funnel.
You will provide weekly sales performance and in-week insights to maximise sales potential.
You will use your knowledge to identify testing ideas and other data-driven approaches to refine and optimise the overall customer journey.
You will stay informed about emerging technologies and e-commerce trends, providing insights and recommendations for future possible enhancements to the website.
You will champion your area, requesting developments and improvements to site UX to support growth.
You will collaborate with key teams across eCommerce, ensuring all stakeholders are on the same page and have the same goals - setting the commercial priority where needed: SEO, Marketing, Data and so on.

You’ll be doing all this from our Leicestershire Head Office, but we can offer flexible working (1 day working from home per week).

What You’ll Bring:

Proven track record in eCommerce within a leadership role, market expansion or international business, with a focus on driving revenue growth.
Proven experience within International eCommerce is desirable.
Strong ability to interpret analytics (e.g. Google/Adobe Analytics) and leverage user behaviour trends into actionable strategies.
Experienced in managing third party vendors and working effectively with diverse, cross cultural teams across multiple time zones.
Ability to translate complex ideas clearly for both technical and non technical stakeholders.
Familiar with A/B testing methodologies and dedicated to continuous, customer centric improvement.
Thrives in fast paced environments and easily adapts to shifting business priorities.

25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
Company performance based bonus
Sharesave scheme
On-site Nursery available; OFSTED outstanding in all areas
10% off most partner brands & up to 15% off Branded Beauty
Early VIP access to sale stock
Access to fantastic discounts at our Staff Shops
Restaurants with great food at amazing prices
Access a digital GP and other free health and wellbeing services
Free on-site parking
Financial Wellbeing - Save, track and enhance your financial wellbeing
Apprenticeship - Grow and develop on the job whilst gaining a qualification
Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

Apply Now

Refine Your Search

head of customer success jobs in seagrave, lec

eCommerce International Regional Manager

Head of Performance Improvement

Head of Marketing

Head of Account Growth

General Manager

Group Category Manager

Implementation Manager - UK

Head of Resource Planning, Forecasting & MI

Senior Complaints Insight Specialist

Head of HSEQ

Business Manager

Account Manager - Derby

Head of Credit & Risk

Head of Resource Planning, Forecasting & MI

Talent Coordinator - 12m FTC

Projects Administration

Head of Project Practice

Lead Process Manager - Financial Crime

Customer Success Manager

Development Officer

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